How do I load music files onto my Samsung Galaxy device from my Windows PC?

The below steps will show you how to add music files from your computer to your device.

To view steps on adding a music streaming app like Spotify onto your device, click here

1 Connect your device to your computer with a USB cable.
2 A pop-up will appear on your device, choose Allow.

If the pop-up doesn't appear:

3 Swipe down from the top of the screen.
4 There will be a pop up that tells you how your device is connected. Underneath it will say Tap for other USB options.
5 Choose the option that allows you to transfer media files. Note that this screen will look slightly different depending on your device.
6 On your computer desktop, click on the Start button in the bottom left corner of the screen.
7 Click on Computer
8 Once the new window opens you’ll see your device under Portable Devices. Double click on your device.
9 Double click on the Phone folder or Card folder (if you have an SD card), depending on where you want to save your music.
10 Look through your folders and double click on Music. (If you do not have a Music folder, you can add one).

You can now drag and drop music files or folders into the Music folder to add them to your device.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

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