How do I load music files onto my Samsung Galaxy device from my Windows PC?

The below steps will show you how to add music files from your computer to your device.


To view steps on adding a music streaming app like Spotify onto your device, click here

1 Connect your device to your computer with a USB cable.
2 A pop-up will appear on your device, choose Allow.
screenshots

If the pop-up doesn't appear:

3 Swipe down from the top of the screen.
screenshots
4 There will be a pop up that tells you how your device is connected. Underneath it will say Tap for other USB options.
screenshots
5 Choose the option that allows you to transfer media files. Note that this screen will look slightly different depending on your device.
screenshots
6 On your computer desktop, click on the Start button in the bottom left corner of the screen.
screenshots
7 Click on Computer
screenshots
8 Once the new window opens you’ll see your device under Portable Devices. Double click on your device.
screenshots
9 Double click on the Phone folder or Card folder (if you have an SD card), depending on where you want to save your music.
screenshots
10 Look through your folders and double click on Music. (If you do not have a Music folder, you can add one).
screenshots

You can now drag and drop music files or folders into the Music folder to add them to your device.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

Thank you. Glad we were able to help. Your feedback helps us provide better support

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am to 9pm, 7 days a week.

Facebook Messenger

We are here to chat | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am-5:30pm

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0330 726 7864General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

0330 726 7467Samsung Shop

For new and existing orders:
Monday to Sunday | 8am to 10pm

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Need a repair?

Contact Us