Common washing machine error codes

Last Update Date : Jan 07. 2019

See the dropdowns below for error codes by type of washing machine. If you find you have an error code on your machine that is not described on this page please call 1800 40 7267864 (Toll Free in India) for further assistance. 

Top Loader Error CodesClick to Expand
5E

Water is not draining

If the water doesn't drain in 30 minutes, a buzzer will sound, and the remaining time indicator will show “5E”.

  • • Is the drain hose down?  
  • • Is the drain hose frozen?
  • • Is the drain hose clogged?
4E

Issue with the water supply

If the water supply is not finished in 1 hour or there is no change in the water level 5 minutes (10 minutes for some models) after the water supply has started, the buzzer rings and “4E” is displayed on the remaining time indicator.

  • • Is the water tap opened?
  • • Is the water cut off?
  • • Is the water supply hose or hose connection clogged?
  • • Is the water tap frozen?
UE

Machine is not spinning properly

  • • Is the laundry spread out evenly in the washer?
  • • In the washer set on a sturdy flat surface?
1E OE

Water is overflowing

  • • Restart after spinning.
  • • If the error sign continues, please call 1800 40 7267864 (Toll Free in India) for further assistance.
CL dE

This indicates that a Child Lock error has occurred

  • • The error message blinks at a 1 second interval and the water is drained with an alarm sound. (Displayed message: “CL” or “dE”)
  • • This function is to prevent children from drowning when falling into the wash tub. When draining is complete and you turn the
    power off and then on, the washing machine will operate normally.
  • • To clear “CL” display, after draining is complete, close the door of the washing machine, turn the power off and then on.
  • • Is the Start/Pause button pressed?
LE

Water leakage error 

  • • Check the drain hose angle from the machine.
  • • Check if the drain hose is clogged by any foreign substances. 
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
Front Loader Error CodesClick to Expand
4C

Water is not supplied.

  • • Make sure the water hoses are not clogged.
  • • Make sure the water taps are not frozen.
  • • Make sure the washing machine is operating with sufficient water pressure.
  • • Make sure that the cold water tap properly connected.
  • • Clean the mesh filter as it may be clogged.

Please Note: When the washer displays the "4C" code, the washer will drain for 3 minutes. You won't be able to use the Power button to turn off the machine in this time.

4C2

Make sure the cold water supply hose is firmly connected to the water tap

5C

The water isn't draining from the machine

  • • Make sure the drain hose is not frozen or clogged.
  • • Make sure the drain hose is positioned correctly, depending on the connection type.
  • • Clean the debris filter as it may be clogged.
  • • Make sure the drain hose is straightened all the way to the drain system.
  • • If the information code remains, please call 1800 40 7267864 (Toll Free in India) for further assistance.
dC

The door is open

  • • Make sure the door is properly closed.
  • • Make sure laundry is not caught in the door.
dC1

The Main Door lock/unlock is not working properly.

  • • Turn the machine off, and restart the cycle.
  • • If the information code remains, please call 1800 40 7267864 (Toll Free in India) for further assistance.
DC3

The Add Door lock/unlock is not working properly.

  • • Turn the machine off, and restart the cycle.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
OC

Water is overflowed

  • • Restart the machine after spinning.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
LC LC1

Check the drain hose.

  • • Make sure the end of the drain hose is placed on the floor.
  • • Make sure the drain hose is not clogged.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.

Please Note: When the washer displays the "LC" code, the washer will drain for 3 minutes. You won't be able to use the Power button to turn off the machine in this time.

Ub

The machine can't spin properly

  • • Make sure laundry is spread out evenly.
  • • Make sure the washing machine is on a flat, stable surface.
  • • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display.
3C

Check the motor for operation.

  • • Turn the machine off, and restart the cycle.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
UC

Power supply issue

  • • Check if power is supplied properly.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
HC

High temperature heating check

  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
1C

The Water Level sensor is not working properly

  • • Turn the machine off, and restart the cycle.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.

Please Note: When the washer displays the "1C" code, the washer will drain for 3 minutes. You won't be able to use the Power button to turn off the machine in this time.

AC AC6

Reboot required.

  • • Turn the machine off, and restart the cycle.
  • • If the error remains, call 1800 40 7267864 (Toll Free in India) for further assistance.
ddC

This message appears when you open the Add Door without pressing Pause. If this happens, do one of the following:

  • • To add laundry, press the Add Door to close it properly. Then, press Start/Pause and try again.
  • • If you press the Add Door by mistake, press the Add Door again to close it properly. Then, press Start/Pause to resume operation.
4e

Make sure the source water tap is turned on.

  • • Check the water pressure
5e

Clean the debris filter.

  • • Make sure the drainage hose is installed correctly.
UE

The laundry load is unbalanced.

  • • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory and an “UE” error message will be shown in the display window.
cE 3E
  • • Please call 1800 40 7267864 (Toll Free in India) for further assistance.

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