How do I hide my number when making outgoing calls?

You can decide to hide your caller identification when calling somebody. This will ensure that the person receiving your call won’t be able to see your phone number and name.

 

Note that when sending text messages your caller identification will not be hidden.

 

Please also be aware that many smartphones have the functionality to block unknown numbers. If the person you are calling has enabled 'block unknown numbers' on their phone, you will not be able to call them.

 

Some network carriers and countries do not allow you to hide your number. If you have followed all the below steps and your number is still showing, you should check with your mobile network if they allow this feature.

1 Tap Phone
Phone icon is selected
2 This step will differ slightly depending on the model of your phone.

If you have a newer model of phone, tap More (or three dots) on the top right corner

For older models, you will need to tap the Menu button on the bottom left corner of the device 

this step will differ
3 Tap settings or call settings
If you dont have this option, tap settings or call settings
4 This step may differ slightly depending on the model of your phone.

If you are given the option to choose settings for either Call or Contacts, select Call.

If you do not see this screen, skip to step 5.

If you do not see this screen, skip to step 6
5 Tap More Settings (you may need to scroll down a little) or Additional Settings
Tap more settings
6 Select Caller ID or Show Caller ID or Show my caller ID (this will differ slightly depending on your model)
Select call id or show caller id
7 Select Hide Number
Select hide number

Some network carriers and countries do not allow you to hide your number. If you have followed all the steps and your number is still showing, you should check with your mobile network if they allow this feature

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

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Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
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