Mobile Device Repair Service

Mobile Device
Repair Service

Does your Samsung Galaxy phone, tablet or wearable have a problem you can’t fix?

Whether it’s software issues, a broken screen, battery issues, or a faulty charger or headphones; Samsung offers a variety of options to get your product repaired.

Keep your original factory warranty when you get your device repaired with Samsung. Where the factory warranty doesn’t apply, we give you a 3-month warranty on your repair. Just choose your preferred repair service below.

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Doorstep repairs

Our mobile workshop will come to your preferred location and repair your device on-site.

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Pick-up service

We’ll pick up your device, take it to our workshop for repair and then return it to you when it’s fixed.

one-to-one support

One-to-one support

Book a virtual video support appointment or visit one of our Support Centres.

Repair prices

Enter your Galaxy phone model name and get a breakdown of repair costs1 with Samsung

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    Galaxy Device

    Screen repair 1

    £

    Rear Camera:

    £

    Front Camera:

    £

    USB Connector:

    £

    Back Cover:

    £

    Includes replacement battery 2

    done

    Includes genuine Samsung parts

    done

    Repair times as fast as 1-hour 3

    done

    Qualified & authorised Samsung repair technician

    done

    Battery replacement:

    £

    Brand new battery installation

    done

    1. This is the maximum repair price you should expect to pay for an out of warranty screen repair at any of our Authorised Service Centres. Price quoted is the base screen repair price and does not include the surcharge for Doorstep Repair (current maximum Doorstep repair surcharge with our Authorised Service Partner - WeFix is £40.)

    2. Replacement battery included with a screen repair, excluding Note 4, S5, J7 (2016), J5 (2016), J5 and J3 (2016) models.

    3. Subject to realistic repair time for the issue and parts available in-store.

    1. This is the maximum repair price you should expect to pay for an out of warranty screen repair at any of our Authorised Service Centres. Price quoted is the base screen repair price and does not include the surcharge for Doorstep Repair (current maximum Doorstep repair surcharge with our Authorised Service Partner - WeFix is £40.).

    2. Replacement battery included with a screen repair, excluding Note 4, S5, J7 (2016), J5 (2016), J5 and J3 (2016) models.

    3. Subject to realistic repair time for the issue and parts available in-store.

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    Contact us to arrange your repair, or if you need help troubleshooting your issue

    • Live chat
      Need an immediate answer? Use our live chat tool to speak to a qualified Samsung expert who can help troubleshoot or book repair appointments.
    • Call Us
      Talk directly to a member of our friendly support team over the phone. We can offer advice on your repair and even help arrange a booking for you.

      0333 000 0333
    • Facebook Messenger
      Get help fast using Facebook Messenger on your phone, tablet or computer. If you don’t have or want a Facebook account, you can sign up to Facebook Messenger alone with your mobile number.
    • Twitter
      We offer dedicated Twitter Support, available 7 days a week, to answer your questions. And don’t worry, you can send private messages to us directly too.