How to set up SmartThings Energy’s Auto Demand Response

Samsung and British Gas logos

During peak periods of energy usage, suppliers may charge more for energy consumption, for example, running the dishwasher after dinner, or charging our cars after work. When this happens, suppliers can charge you more for energy usage, called Demand Response. Samsung’s SmartThings Energy allows users to set up their devices to operate, when necessary, outside of these peak periods to reduce energy costs and be kinder to the planet. Follow our guide to set up SmartThings Energy.

Please note: Make sure SmartThings Energy is downloaded on the SmartThings app before continuing.

Setup a Demand Response event Setup a Demand Response event

Step 1. Tap Set to set up a Demand Response event

Demand Response screen with highlighted On/Off toggle Demand Response screen with highlighted On/Off toggle

Step 2. Toggle Demand Response to On

Pop up agree to the provision of personal information to a third party box Pop up agree to the provision of personal information to a third party box

Step 3. Tap Agree to the provision of personal information to a third party

Demand Response Notify only or Save energy automatically options Demand Response Notify only or Save energy automatically options

Step 4. Tap Save energy automatically

Highlighted Demand Response notification select box Highlighted Demand Response notification select box

Step 1. Tap Demand Response to receive a notification when an event is in progress

Demand Response menu toggled on, with Save energy automatically set and devices selected Demand Response menu toggled on, with Save energy automatically set and devices selected

Step 2. Toggle Demand Response to On, and select Save energy automatically to your desired devices

Example of a pop up SmartThings DR pre-event notification Example of a pop up SmartThings DR pre-event notification

Step 3. A pop up SmartThings DR event notification will appear before the event

Example of a pop up SmartThings DR event starting notification alarm Example of a pop up SmartThings DR event starting notification alarm

Step 4. A pop up SmartThings DR event alarm notification appears when the event starts

Example of a SmartThings Home auto DR event running notification with selected devices Example of a SmartThings Home auto DR event running notification with selected devices

Step 5. You will receive a notification to alert you that an Auto DR event is running on selected devices

Select list of connected devices

Step 1. Select desired devices

Select list of controllable Direct Response devices

Step 2. Select controllable Direct Response devices to activate

Please note:

  • Individual DR compatible devices can be set separately
  • For overlapping devices, priority is automatically set as Energy saving > Temp control > Off
Highlighted Demand Response notification select box Highlighted Demand Response notification select box

Step 1. Tap Demand Response to receive a notification when an event is in progress

Example of a pop up SmartThings DR pre-event notification Example of a pop up SmartThings DR pre-event notification

Step 2. A pop up SmartThings DR event notification will appear before the event

Demand Response menu toggled on, with Notify only option Demand Response menu toggled on, with Notify only option

Step 3. Toggle Demand Response to On, and select the Notify only option

Example of a pop up SmartThings DR pre-event notification Example of a pop up SmartThings DR pre-event notification

Step 4. A pop up SmartThings DR event notification will appear before the event

Example of a SmartThings Home auto DR event running notification Example of a SmartThings Home auto DR event running notification

Step 5. You will receive a notification to alert you that an Auto DR event is running on selected devices

A SmartThings pop up prompt to set DR devices will appear A SmartThings pop up prompt to set DR devices will appear

Step 1. A SmartThings pop up prompt to set DR devices will appear

Highlighted Turn on Demand Response option Highlighted Turn on Demand Response option

Step 2. Tap Turn on to set your Demand Response devices

Highlighted Accept upcoming preset Demand Response event notification Highlighted Accept upcoming preset Demand Response event notification

Step 3. Tap Turn on to accept an upcoming preset Demand Response event

Highlighted Accept starting preset Demand Response event notification Highlighted Accept starting preset Demand Response event notification

Step 4. Tap Turn on to accept a starting Demand Response event

Example of a SmartThings Home auto DR event running notification Example of a SmartThings Home auto DR event running notification

Step 5. You will receive a notification to alert you that an Auto DR event is running on selected devices

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