SCH-I619
Common Topics
- I'm unable to send SMS (text) messages from Galaxy smartphone (Hong-Kong version). How do I fix this?
- Why does my Samsung Android phone list my phone number as 'Unknown' in its settings?
- How to use “Find my earbuds”
- How to Transfer Data from my old Android device to my new Galaxy device using Wifi Direct?
SCH-I619
SCH-I619Solutions & Tips
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Hardware
Specifications for the new Galaxy S23 FE
Specifications for the new Galaxy S23 FE
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Backup & Restore
What is PUK code
What is PUK code
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Software Upgrade
Simplified app names in Galaxy One UI 6
Simplified app names in Galaxy One UI 6
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Others
Protect your Galaxy device with the new Auto Blocker feature
Protect your Galaxy device with the new Auto Blocker feature
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Others
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
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Others
Useful tips for Live Chat
Useful tips for Live Chat
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Others
Customise your Galaxy Z Flip5's cover screen wallpaper
Customise your Galaxy Z Flip5's cover screen wallpaper
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Navigate your Galaxy phone and Galaxy tablet using Multi control
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Hardware
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
Causes and solutions for when your Samsung Galaxy device gets warm
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Others
How to insert a USIM card into the Galaxy Z Flip5 and Z Fold5
How to insert a USIM card into the Galaxy Z Flip5 and Z Fold5
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Galaxy device slows down, freezes, or displays ads after installing third-party apps
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Others
Remove the case or cover on the Galaxy Z Flip and Z Fold series
Remove the case or cover on the Galaxy Z Flip and Z Fold series
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
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Camera
Tips for taking clear close-up photos with Galaxy phones
Tips for taking clear close-up photos with Galaxy phones
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
How to run eSIM self-diagnostics for the Galaxy Watch series
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Troubleshoot NFC issues on Galaxy devices
Troubleshoot NFC issues on Galaxy devices
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Use two hands with your Samsung Galaxy devices for maximum productivity
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Others
How to capture an image from a video frame
How to capture an image from a video frame
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Others
How to use Samsung Video editor
How to use Samsung Video editor
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Settings
How to solve screenshot errors on devices with Android 13 OS
How to solve screenshot errors on devices with Android 13 OS
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Others
How to record, edit and share videos in 8K with your Galaxy device
How to record, edit and share videos in 8K with your Galaxy device
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Samsung Apps
How to self-diagnose your Samsung Galaxy
How to self-diagnose your Samsung Galaxy
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Settings
How to add or remove buttons from quick setting panel
How to add or remove buttons from quick setting panel
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Call & Contacts
How to turn off Emergency SOS function
How to turn off Emergency SOS function
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Settings
How to find and remove duplicate files on your Galaxy device
How to find and remove duplicate files on your Galaxy device
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Others
How to Share Photos and Videos with Quick Share
How to Share Photos and Videos with Quick Share
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Backup & Restore
How to transfer and backup data using Smart Switch on a Galaxy phone
How to transfer and backup data using Smart Switch on a Galaxy phone
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Lock
Unlock your mobile device using the Smart Lock feature
Unlock your mobile device using the Smart Lock feature
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Others
Galaxy Watch Water Resistance
Galaxy Watch Water Resistance
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Battery
Issues with wired charging
Issues with wired charging
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Others
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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Settings
What other user mode is there and how different access permission do they have on the Maintenance mode?
What other user mode is there and how different access permission do they have on the Maintenance mode?
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Backup & Restore
How do I back up in the Maintenance mode?
How do I back up in the Maintenance mode?
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Software Upgrade
After T OS upgrade, SmartThings app does not work properly. How do I resolve it?
After T OS upgrade, SmartThings app does not work properly. How do I resolve it?
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Settings
Why does my Samsung Android phone list my phone number as 'Unknown' in its settings?
Why does my Samsung Android phone list my phone number as 'Unknown' in its settings?
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Others
I'm unable to open email attachments on my Samsung Android device. How can I fix this?
I'm unable to open email attachments on my Samsung Android device. How can I fix this?
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Others
Why does my Samsung Galaxy device keep crashing/freezing and how can I fix it?
Why does my Samsung Galaxy device keep crashing/freezing and how can I fix it?
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Hardware
How do I format an SD card in my Samsung Galaxy device?
How do I format an SD card in my Samsung Galaxy device?
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Message
I'm unable to send SMS (text) messages from Galaxy smartphone (Hong-Kong version). How do I fix this?
I'm unable to send SMS (text) messages from Galaxy smartphone (Hong-Kong version). How do I fix this?
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Message
Why do my SMS messages sometimes change to MMS even when I'm not sending images?
Why do my SMS messages sometimes change to MMS even when I'm not sending images?
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Samsung Apps
How to use Samsung Remote Support Service for your Smartphone and Tablet?
How to use Samsung Remote Support Service for your Smartphone and Tablet?
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Application
How to Switch On Torch/Flashlight in Samsung Smartphones (Hong-Kong version)?
How to Switch On Torch/Flashlight in Samsung Smartphones (Hong-Kong version)?
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Software Upgrade
How to check the current software version on your mobile device
How to check the current software version on your mobile device
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Backup & Restore
How to Transfer Data from old Galaxy device to new Galaxy device using USB Connector?
How to Transfer Data from old Galaxy device to new Galaxy device using USB Connector?
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Backup & Restore
How to Transfer Data from my old Android device to my new Galaxy device using Wifi Direct?
How to Transfer Data from my old Android device to my new Galaxy device using Wifi Direct?
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Others
How to use “Find my earbuds”
How to use “Find my earbuds”
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Settings
How to mirror from your Samsung smartphone to your TV
How to mirror from your Samsung smartphone to your TV
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Settings
Customising my Wallpapers and Themes on my Samsung Phone
Customising my Wallpapers and Themes on my Samsung Phone
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Settings
Deactivate Notifications from Websites on my Samsung Phone
Deactivate Notifications from Websites on my Samsung Phone
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Application
How can I detect text in capture mode?
How can I detect text in capture mode?
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Settings
How to perform Factory Reset on Android smartphone?
How to perform Factory Reset on Android smartphone?
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Settings
What is the Air Gesture feature and how do I use the Air Gesture feature?
What is the Air Gesture feature and how do I use the Air Gesture feature?
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Settings
Clear Notifications at Quick Control Panel of Samsung Smartphones
Clear Notifications at Quick Control Panel of Samsung Smartphones
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Application
How do I instantly upload Photos and Videos taken with my device?
How do I instantly upload Photos and Videos taken with my device?
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Application
How do I use the Video Player on my device?
How do I use the Video Player on my device?
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Settings
Phone Screen Sharing Features: Samsung SideSync
Phone Screen Sharing Features: Samsung SideSync
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Others
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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Others
How to enable and disable app notifications on your Samsung Galaxy smartphone
How to enable and disable app notifications on your Samsung Galaxy smartphone
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Others
How to force reboot your Samsung Galaxy smartphone
How to force reboot your Samsung Galaxy smartphone
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Others
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
How to block and unblock contacts on your Samsung Galaxy smartphone
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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Others
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
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Others
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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Others
How to update software
How to update software
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Others
How to ensure optimum charging
How to ensure optimum charging
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Others
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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Others
How to optimize network connectivity
How to optimize network connectivity
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Others
How to optimize charging of your Galaxy smartphone
How to optimize charging of your Galaxy smartphone
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Others
Get complete diagnostic support for your smartphone on the Samsung Members app
Get complete diagnostic support for your smartphone on the Samsung Members app
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Others
What is this Proximity Sensor on your Samsung smartphone
What is this Proximity Sensor on your Samsung smartphone
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Others
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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Others
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots using the side keys of your Samsung smartphone
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Others
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
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Others
How to use custom flash notifications on your Samsung smartphone
How to use custom flash notifications on your Samsung smartphone
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
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Others
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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Others
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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Others
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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Others
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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Others
How to create a Samsung account
How to create a Samsung account
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
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Others
Smart Tutor Guide
Smart Tutor Guide
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Others
How to connect your Galaxy device to other devices using Connected Devices
How to connect your Galaxy device to other devices using Connected Devices
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Others
How to automatically refresh the Samsung Galaxy weather widget through movement
How to automatically refresh the Samsung Galaxy weather widget through movement
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Others
How to change the language settings of each app in your Galaxy device
How to change the language settings of each app in your Galaxy device
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Others
How to select and view only the albums you want to see in Galaxy gallery
How to select and view only the albums you want to see in Galaxy gallery
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Others
How to use your Galaxy camera to add and edit a watermark for your photos
How to use your Galaxy camera to add and edit a watermark for your photos
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Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
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Others
Safety precautions when using a Galaxy device
Safety precautions when using a Galaxy device
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Others
How to use Android Message on my Galaxy device
How to use Android Message on my Galaxy device
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Others
How to start Remote Management for Smartphone?
How to start Remote Management for Smartphone?
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Settings
How do I Know whether my Phone's Issues are Affected by Downloaded Apps or not?
How do I Know whether my Phone's Issues are Affected by Downloaded Apps or not?
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Network & WiFi
How do I know if my Samsung smartphone or tablet is connected to the internet?
How do I know if my Samsung smartphone or tablet is connected to the internet?
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Call & Contacts
What to do if Callers receive 'unable to take your call' message when I'm not on a call?
What to do if Callers receive 'unable to take your call' message when I'm not on a call?
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Settings
[Mobile:FAQ] How to activate and edit floating Toolbox
[Mobile:FAQ] How to activate and edit floating Toolbox
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Settings
Alarm clock does not ring
Alarm clock does not ring
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Camera
What is the Estimated max. standby time when enabling Ultra power saving mode?
What is the Estimated max. standby time when enabling Ultra power saving mode?
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Camera
Is photo quality low than preview when taking pictures with HDR mode?
Is photo quality low than preview when taking pictures with HDR mode?
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Application
Is available to measure the heart rate of animal like dog or cat using S Health?
Is available to measure the heart rate of animal like dog or cat using S Health?
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Others
Do battery drain more quickly when download booster is activated?
Do battery drain more quickly when download booster is activated?
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Settings
Fingerprint recognition when fingers get wet with water or sweat
Fingerprint recognition when fingers get wet with water or sweat
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Others
Can I use my device in Sea Water or Swimming pool?
Can I use my device in Sea Water or Swimming pool?
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Camera
How to change the settings and create shortcut
How to change the settings and create shortcut
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Others
Can’t activate the Multi window feature
Can’t activate the Multi window feature
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Camera
Photo quality lower sometimes when taking pictures using the front camera
Photo quality lower sometimes when taking pictures using the front camera
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Battery
Tips to extend your battery life
Tips to extend your battery life
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Settings
How to set up and use the Samsung Accounts
How to set up and use the Samsung Accounts
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Network & WiFi
Network Data Setup & Advice
Network Data Setup & Advice
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Battery
How do I ensure that my Samsung mobile device is powered by safe batteries?
How do I ensure that my Samsung mobile device is powered by safe batteries?
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Lock
I inserted a new SIM card into my phone and am asked for a PIN. How can I unlock it?
I inserted a new SIM card into my phone and am asked for a PIN. How can I unlock it?
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Backup & Restore
I imported data from iCloud using Smart Switch Mobile but pictures are not imported. Why?
I imported data from iCloud using Smart Switch Mobile but pictures are not imported. Why?
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Application
Galaxy S6/S6 edge: How do I Receive Files via Simple Sharing?
Galaxy S6/S6 edge: How do I Receive Files via Simple Sharing?
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Others
Pickup & delivery repair service: Prepare for the Pickup service
Pickup & delivery repair service: Prepare for the Pickup service
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Others
Pickup & delivery repair service: When will Samsung Product be delivered?
Pickup & delivery repair service: When will Samsung Product be delivered?
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Others
Pickup & delivery repair service: Prepare for the Return of Samsung product
Pickup & delivery repair service: Prepare for the Return of Samsung product
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Others
Premium pickup & delivery repair service: Can I request for a repair charge invoice?
Premium pickup & delivery repair service: Can I request for a repair charge invoice?
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Others
Premium Pickup & Delivery Repair Service
Premium Pickup & Delivery Repair Service
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Others
What have Changed in Camera Operation on Android OS 7.0 Nougat?
What have Changed in Camera Operation on Android OS 7.0 Nougat?
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Others
Where is Smart Manager on Android OS 7.0 Nougat?
Where is Smart Manager on Android OS 7.0 Nougat?
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Others
After updating S7 to OS 7.0, Resolution and Screen Brightness is worse than OS 6. Why?
After updating S7 to OS 7.0, Resolution and Screen Brightness is worse than OS 6. Why?
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Others
How can I Receive a Call while Using Samsung DeX?
How can I Receive a Call while Using Samsung DeX?
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Accessory & Bluetooth
Gear 360 (2017) Android & iOS feature Comparison
Gear 360 (2017) Android & iOS feature Comparison
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Accessory & Bluetooth
How do I Connect Samsung Gear 360 and Mobile device via WiFi Direct?
How do I Connect Samsung Gear 360 and Mobile device via WiFi Direct?
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Camera
Galaxy A 2017 (Hong-Kong version) Camera Modes
Galaxy A 2017 (Hong-Kong version) Camera Modes
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Camera
Galaxy A 2017 (Hong-Kong version): How do I launch Camera quickly?
Galaxy A 2017 (Hong-Kong version): How do I launch Camera quickly?
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Battery
Galaxy A 2017 (Hong-Kong version): Why is Actual Charging Time Longer than Remaining Charging Time on Screen?
Galaxy A 2017 (Hong-Kong version): Why is Actual Charging Time Longer than Remaining Charging Time on Screen?
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Others
Galaxy A 2017 (Hong-Kong version): What is Blue Light Filter?
Galaxy A 2017 (Hong-Kong version): What is Blue Light Filter?
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Others
Galaxy A5/A3 2017 (Hong-Kong version): Why does Touchscreen Not Respond Properly?
Galaxy A5/A3 2017 (Hong-Kong version): Why does Touchscreen Not Respond Properly?
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Backup & Restore
Samsung Service: Terms & Conditions│Data Backup and Deletion
Samsung Service: Terms & Conditions│Data Backup and Deletion
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Samsung Apps
How to Report Error using Samsung Members? (Hong-Kong version)
How to Report Error using Samsung Members? (Hong-Kong version)
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Others
How do I Adjust Torch Brightness?
How do I Adjust Torch Brightness?
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Backup & Restore
Smart Switch Data Transfer - IOS
Smart Switch Data Transfer - IOS
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Backup & Restore
Smart Switch Data Transfer - Android
Smart Switch Data Transfer - Android
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Settings
Stay Connected “Door to Door” Service Policy
Stay Connected “Door to Door” Service Policy
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Samsung Apps
How to use the Samsung Members app
How to use the Samsung Members app
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Settings
How to connect a new S Pen
How to connect a new S Pen
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Others
How to unlock the device using the S Pen
How to unlock the device using the S Pen
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Software Upgrade
Delightful Experiences from One UI 3 with Android 11
Delightful Experiences from One UI 3 with Android 11
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Settings
Customising the Notification settings on my Samsung Phone
Customising the Notification settings on my Samsung Phone
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Hardware
How to access data even if your Galaxy phone's touch screen is not available
How to access data even if your Galaxy phone's touch screen is not available
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Others
Precautions when using the Galaxy foldable devices
Precautions when using the Galaxy foldable devices
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Others
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
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Others
The first ever S Pen integration on Galaxy Z Fold3 5G
The first ever S Pen integration on Galaxy Z Fold3 5G
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Others
How to use the versatile multi window experience with Galaxy Z Fold3 5G
How to use the versatile multi window experience with Galaxy Z Fold3 5G
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
Use the informative Cover screen on the Galaxy Z Flip3 5G
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Others
Check out the new and enhanced features of Galaxy Z Flip3 5G
Check out the new and enhanced features of Galaxy Z Flip3 5G
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Others
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
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Backup & Restore
What do I need to prepare for the transfer of my WhatsApp chat history from iOS to Galaxy device?
What do I need to prepare for the transfer of my WhatsApp chat history from iOS to Galaxy device?
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Battery
My Galaxy device is not fast charging. How do I fix it?
My Galaxy device is not fast charging. How do I fix it?
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Others
Why is my phone slowing down and how can I speed it up?
Why is my phone slowing down and how can I speed it up?
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
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Others
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
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Battery
What to do when mobile device has problem with charging, turning on, or boot loop
What to do when mobile device has problem with charging, turning on, or boot loop
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Others
Check the SIM card when phone calls and cellular data is not available
Check the SIM card when phone calls and cellular data is not available
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Others
What to do if you cannot hear the phone call sound well
What to do if you cannot hear the phone call sound well
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Others
How to find phones model number, serial number or IMEI number
How to find phones model number, serial number or IMEI number
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Others
Will device NFC work if equipped with LED cover?
Will device NFC work if equipped with LED cover?
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Others
Troubleshooting a problem when using Smart View
Troubleshooting a problem when using Smart View
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Settings
Useful audio settings on the Galaxy phone including Separate app sound
Useful audio settings on the Galaxy phone including Separate app sound
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Others
How to set up Call settings on Android phone
How to set up Call settings on Android phone
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
How to troubleshoot when Bluetooth headset audio is unstable
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Settings
How do I delete all of my personal information from my device?
How do I delete all of my personal information from my device?
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Settings
Remove accounts from your Galaxy phone or tablet
Remove accounts from your Galaxy phone or tablet
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SNS
Poor picture quality when sharing pictures to Instagram
Poor picture quality when sharing pictures to Instagram
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
What to do when your Galaxy device is unable to make or receive calls
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
What to do when calls disconnect or there’s no network signal on your Galaxy device
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Settings
The proximity sensor is not working properly
The proximity sensor is not working properly
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Audio
What to do when there is no sound in my wired headphones
What to do when there is no sound in my wired headphones
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
How to use Diagnostics in the Samsung Members app on your Galaxy device
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Samsung Apps
How to set up and use Samsung Pass on your Galaxy phone
How to set up and use Samsung Pass on your Galaxy phone
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Others
How to prevent the overheating of your Galaxy device
How to prevent the overheating of your Galaxy device
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Power
How can I prevent micro-vibrations?
How can I prevent micro-vibrations?
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Others
There is a gap between the screen and frame of my device
There is a gap between the screen and frame of my device
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Others
What to do when the keys on your Galaxy device stop working
What to do when the keys on your Galaxy device stop working
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Others
How to troubleshoot Camera app errors
How to troubleshoot Camera app errors
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Battery
Issues with wireless charging
Issues with wireless charging
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Settings
My device displays a water drop icon and will not charge
My device displays a water drop icon and will not charge
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Others
How to troubleshoot software update issues
How to troubleshoot software update issues
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Network & WiFi
How to troubleshoot Mobile data issues
How to troubleshoot Mobile data issues
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Others
My device is shattered and there is a crack on my screen
My device is shattered and there is a crack on my screen
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Others
What's new in ONE UI 4.0?
What's new in ONE UI 4.0?
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Samsung Apps
The display isn't working properly
The display isn't working properly
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Audio
How to troubleshoot poor sound quality during a phone call
How to troubleshoot poor sound quality during a phone call
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
How to troubleshoot when your device doesn't detect an SD card
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Others
How to clean your Galaxy device
How to clean your Galaxy device
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Others
Questions about ONE UI 4.0
Questions about ONE UI 4.0
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Others
I dropped my device in water
I dropped my device in water
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Others
How to protect your Galaxy device from malware
How to protect your Galaxy device from malware
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Others
How to reboot a frozen Galaxy device
How to reboot a frozen Galaxy device
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Backup & Restore
How to manage files on your Galaxy Phone?
How to manage files on your Galaxy Phone?
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Others
How to use the S22 Ultra S Pen and check its compatibility
How to use the S22 Ultra S Pen and check its compatibility
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Others
How to Use AR Emoji Stickers
How to Use AR Emoji Stickers
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Others
What to do if your touch screen is not working properly
What to do if your touch screen is not working properly
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Others
What to do if your microphone or speaker is not working properly
What to do if your microphone or speaker is not working properly
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Others
How to make the most of Single Take with the Galaxy S22 AI Camera
How to make the most of Single Take with the Galaxy S22 AI Camera
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Others
What are the features of the Samsung clock?
What are the features of the Samsung clock?
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Others
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
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Others
How to improve the vibration of your Galaxy S22 device
How to improve the vibration of your Galaxy S22 device
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Others
Know what the green dot at the top of your screen means
Know what the green dot at the top of your screen means
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Others
How to hide the navigation bar on Galaxy devices
How to hide the navigation bar on Galaxy devices
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Others
How to connect a Galaxy Watch to a smartphone
How to connect a Galaxy Watch to a smartphone
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Others
How to manage calls when multiple Bluetooth devices are connected
How to manage calls when multiple Bluetooth devices are connected
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Others
What is the foldable display and protective film on my smartphone?
What is the foldable display and protective film on my smartphone?
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Accessory & Bluetooth
Connect through Bluetooth on your Android device
Connect through Bluetooth on your Android device
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Others
How to use Samsung Members Diagnostics
How to use Samsung Members Diagnostics
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Others
How to solve S Pen connection issues
How to solve S Pen connection issues
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Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
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Others
How to use the Galaxy Z Fold4 Taskbar
How to use the Galaxy Z Fold4 Taskbar
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Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
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Others
How to use S Pen Pro on my Galaxy Z Fold4
How to use S Pen Pro on my Galaxy Z Fold4
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Others
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
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Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
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Others
How to improve the Galaxy Z Flip4 battery life
How to improve the Galaxy Z Flip4 battery life
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Others
How to attach the protective film to the Galaxy Z Fold4
How to attach the protective film to the Galaxy Z Fold4
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Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
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Others
How to back up all my files from phone Sdcard0 to extSdcard memory?
How to back up all my files from phone Sdcard0 to extSdcard memory?
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Application
What is the WatchON app?
What is the WatchON app?
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Application
How do I set the WatchON?
How do I set the WatchON?
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Power
What is the available range of the “Pad” used for wireless charging?
What is the available range of the “Pad” used for wireless charging?
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Application
What is the Optical Reader app?
What is the Optical Reader app?
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Application
How do I access the Optical Reader app?
How do I access the Optical Reader app?
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Application
How do I change the source and target language and translate a text with "S Translator"?
How do I change the source and target language and translate a text with "S Translator"?
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Settings
How do I access the new Smart Screen features?
How do I access the new Smart Screen features?
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Settings
What are the new Smart Screen features?
What are the new Smart Screen features?
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Settings
What is the Air View feature and how do I use the Air View feature?
What is the Air View feature and how do I use the Air View feature?
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Settings
What is the Motion feature and how do I use the Motion features?
What is the Motion feature and how do I use the Motion features?
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Application
How can I update S Health?
How can I update S Health?
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Camera
I cannot use Flash in Auto night detection mode in Camera. What’s the problem?
I cannot use Flash in Auto night detection mode in Camera. What’s the problem?
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Application
I want to order photo book with vertical layout in Story Album
I want to order photo book with vertical layout in Story Album
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Settings
I can’t make a voice call using a Car Kit via Bluetooth when the device is locked.
I can’t make a voice call using a Car Kit via Bluetooth when the device is locked.
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Application
When I try to set an account of a new Microsoft Exchange ActiveSync account, it fails.
When I try to set an account of a new Microsoft Exchange ActiveSync account, it fails.
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Application
How do I synchronize the contact in Samsung account?
How do I synchronize the contact in Samsung account?
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Application
How do I register Samsung Link storage?
How do I register Samsung Link storage?
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Application
Video Hub - Description are shown in a language different from System Language
Video Hub - Description are shown in a language different from System Language
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Samsung Apps
Can I reset my Samsung account password?
Can I reset my Samsung account password?
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Settings
How do I synchronize the contact in device?
How do I synchronize the contact in device?
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Application
How do I start a group chat?
How do I start a group chat?
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Samsung Hub
How can I view my registered gift card?
How can I view my registered gift card?
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Samsung Hub
Can I use a gift card and another payment method at the same time?
Can I use a gift card and another payment method at the same time?
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Network & WiFi
How do I connect to a Wi-Fi network?
How do I connect to a Wi-Fi network?
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Network & WiFi
How do I access Flight Mode on my device?
How do I access Flight Mode on my device?
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Application
How do I open the new tap in browser?
How do I open the new tap in browser?
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Application
‘This font is not available’ for free fonts downloaded from the internet
‘This font is not available’ for free fonts downloaded from the internet
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Application
When I try to search for Adobe Flash player in Google Play I am unable to find the app
When I try to search for Adobe Flash player in Google Play I am unable to find the app
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Settings
How can I backup data on my Galaxy device automatically?
How can I backup data on my Galaxy device automatically?
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Software Upgrade
How to troubleshoot Google Play Store download
How to troubleshoot Google Play Store download
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Settings
How to remove lock screen ads
How to remove lock screen ads
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Software Upgrade
How to fix apps keep crashing and freezing
How to fix apps keep crashing and freezing
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Settings
How can I use the Calendar app on my Samsung smartphone?
How can I use the Calendar app on my Samsung smartphone?
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Settings
How to block accidental touches on your Galaxy smartphone
How to block accidental touches on your Galaxy smartphone
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Settings
How to connect your Galaxy smartphone to a car using Android Auto
How to connect your Galaxy smartphone to a car using Android Auto
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Settings
How to control media and devices on your Galaxy smartphone
How to control media and devices on your Galaxy smartphone
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Settings
What is the Samsung Flow and how to use it?
What is the Samsung Flow and how to use it?
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Settings
How can I use the Bixby application?
How can I use the Bixby application?
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Application
How can I Connect Galaxy Tab S3 to Mobile device via Samsung Flow?
How can I Connect Galaxy Tab S3 to Mobile device via Samsung Flow?
Manuals & Downloads
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