Galaxy A11: Device Layout & Functions
Immerse yourself in the large 6.4 inch Infinity-O Display of Galaxy A11. A wide aspect ratio fills your screen with content from edge to edge. Watch your favourite videos, games and live streams in vivid HD+ TFT. Want to learn more about your Galaxy A11? Check out our Smart Simulator for more information.
**Infinity Display: a near bezel-less, full-frontal glass, edge-to-edge screen.
***Measured diagonally, the screen size is 6.4" in the full rectangle and 6.3" with accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera cutout.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.
Charging the battery
It is recommended to charge the battery before using it for the first time or when it has been unused for extended periods. Please ensure you charge your device only with Samsung approved chargers and cables. Unapproved chargers and cables could damage your device. The Galaxy A11 has an in-built fast charging feature, you can easily enable this by heading into your Settings > Device Care > Battery > Charging > Toggle on Fast charging.
Please Note: The Galaxy A11 can not be wirelessly charged. If you are trying to enable Fast Charging function within the Device Care settings ensure that you are not cable charging the device prior to activating.
Inserting the SIM card
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
When you remove the tray from the device, the mobile data connection will be disabled.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Caution:
- If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
- Fully insert the tray into the tray slot to prevent liquid from entering your device.
Inserting the SD card
With 32GB internal and up to 512GB external storage, you'll have plenty of room to stream, download and post. Please note that some SD cards may not be compatible with your device depending on the memory card manufacturer and type.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
When you remove the tray from the device, the mobile data connection will be disabled.
If the card is not fixed firmly into the tray, the SD card may leave or fall out of the tray.
Caution:
- If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
- Fully insert the tray into the tray slot to prevent liquid from entering your device.
Need help formatting or safely removing your SD card? Check out our page Formatting and Removing MicroSD card from Samsung Phone for step-by-step instructions.
Powering the Device On / Off
As the Power and Bixby functions have now been intergrated to one button it may seem tricky powering your device on or off. Fortunately, there are a few different ways of powering your Galaxy A11 off. Either through your Quick Panel, using the hard keys or activiating Bixby Voice and saying "Turn off the phone." Click one of the drop down menus below to learn all the different ways of powering down your Galaxy A11.

Powering off via Side Key
On Galaxy A11, you can remap the power off menu by pressing and holding the Side key unlike previous devices. If you are pressing the side key and noticing that only Bixby is being launched, you may need to customise your Side key functions.
Using the Side & Volume Keys
If you would like to use Bixby Voice to power off your device, it is important to remember that you will need to sign into your Samsung Account, an internet connection either mobile data or a Wi-Fi connection and completely setup Bixby Voice.
You will be able to confirm the command by saying Yes or tapping the Power off button. Once confirmed, your A11 will shut down.
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