SM-F916B
Common Topics
SM-F916B
SM-F916BSolutions & Tips
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Samsung Apps
How to mirror from your Samsung smartphone to your TV
FAQ for Samsung Mobile Devices. Find more about 'How to mirror from your Samsung smartphone to your TV' with Samsung Support.
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Application
How to use the Samsung Members app
FAQ for Samsung Mobile Devices. Find more about 'How to use the Samsung Members app' with Samsung Support.
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Others
How to get a Samsung account and the advantages of having it
FAQ for mobile devices . Find more about How to get a Samsung account and the advantages of having it with Samsung Support
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Network & WiFi
What to do when GPS is not working properly on Android mobile device
FAQ for mobile devices. Find more about What is Quick connect and how do I use it? with Samsung Support.
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Samsung Apps
What is a secure folder and how to use it
FAQ for Samsung mobile devices. Find more about What is a secure folder and how to use it with Samsung Support
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Others
How to find phones model number serial number or IMEI number
FAQ for Samsung mobile devices. Find more about How to find phones model number serial number or IMEI number with Samsung Support
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Others
How to move from iOS phone to Samsung
FAQ for Samsung mobile devices. Find more about How to move from iOS phone to Samsung with Samsung Support
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Hardware
How to activate eSIM on my Galaxy Z Fold 2
FAQ for Samsung mobile devices. Find more about How to activate eSIM on my Galaxy Z Fold 2 with Samsung Support
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Software Upgrade
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung mobile devices. Find more about How to keep your Galaxy mobile device from slowing down with Samsung Support
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Others
What to do if you have lost your galaxy device
FAQ for Samsung mobile devices. What to do if you have lost your galaxy device with Samsung Support
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Audio
How can I use Dual audio to share media on multiple devices?
FAQ for Samsung mobile devices. Find more about How can I use Dual audio to share media on multiple devices? with Samsung Support
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Others
How to manage files on your Galaxy Phone
FAQ for Samsung mobile devices. Find more about manage files, files, photos, mobile, telephone, galaxy, smartphone, phone with Samsung Support
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Others
What to do if you cannot hear the phone call sound well
FAQ for Samsung mobile devices. Find more about What to do if you cannot hear the phone call sound well with Samsung Support
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Software Upgrade
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung mobile devices. Find more about Useful audio settings on the Galaxy phone including Separate app sound with Samsung Support
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Network & WiFi
How to troubleshoot a Galaxy phone not connecting to a Wi-Fi network
FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.
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Samsung Apps
How to use the Samsung email app and how to open attachments on a galaxy phone
FAQ for Samsung mobile devices. Find more about How to use the Samsung email app and how to open attachments on a galaxy phone with Samsung Support
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Settings
How to turn the predictive text feature on and off on a Galaxy phone
FAQ for Samsung mobile devices. Find more about How to turn the predictive text feature on and off on a Galaxy phone with Samsung Support
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Others
How to enable the Wi-Fi calling function on a galaxy phone
FAQ for Samsung mobile devices. Find more about How to enable the Wi-Fi calling function on a galaxy phone with Samsung Support
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Hardware
What to do if- your Galaxy phones touch screen doesnt work properly
FAQ for Samsung mobile devices. Find more about What to do if- your Galaxy phones touch screen doesnt work properly with Samsung Support
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Others
How to add apps and widgets on your Galaxy phones home screen
FAQ for Samsung mobile devices. Find more about How to add apps and widgets on your Galaxy phones home screen with Samsung Support
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Others
How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
FAQ for Samsung mobile devices. Find more about How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts with Samsung Support
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Application
How to manage photos and videos in the Gallery app by synchronizing them with OneDrive
FAQ for Samsung mobile devices. Find more about How to manage photos and videos in the Gallery app by synchronizing them with OneDrive with Samsung Support
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Samsung Apps
How to transfer and backup data using Smart Switch on a Galaxy phone
FAQ for Samsung mobile devices. Find more about How to transfer and backup data using Smart Switch on a Galaxy phone with Samsung Support
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Hardware
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung mobile devices. Find more about Do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support
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Others
How to make a video call with the Duo app on a Galaxy phone
FAQ for Samsung mobile devices. Find more about How to make a video call with the Duo app on a Galaxy phone with Samsung Support
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung mobile devices. Find more about How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well with Samsung Support
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Settings
How to configure dark mode on your galaxy device?
FAQ for Samsung mobile devices . Find more about 'How to configure dark mode on your galaxy device?' with Samsung Support.
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Settings
How to activate auto optimization on your galaxy device?
FAQ for Samsung mobile devices . Find more about 'How to activate auto optimization on your galaxy device?,' with Samsung Support.
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Settings
How to resize a photo in the Gallery app on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to resize a photo in the Gallery app on your Galaxy phone with Samsung Support
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Settings
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to disable the Dynamic Lock screen on your Galaxy phone with Samsung Support
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Settings
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung mobile devices. Find more about What do the different indicator icons mean on your Galaxy phone with Samsung Support
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Settings
How to localize and lock a stolen or lost Samsung cell phone
FAQ para dispositivos móviles Samsung. Encuentra más acerca de How to localize and lock a stolen or lost Samsung cell phone con Samsung Support
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Software Upgrade
Why is my phone slowing down and how can I speed it up?
Learn about a few things you can try when your Galaxy phone is slowing down.
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Settings
What is Smart Lock feature and how do I set it on?
FAQ for Samsung mobile devices. Find more about What is Smart Lock feature and how do I set it on? with Samsung Support
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Camera
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to remove unwanted objects from photos on your Galaxy phone with Samsung Support
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Settings
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to adjust the font size and style on your Galaxy phone with Samsung Support
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Settings
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung mobile devices. Find more about How to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support
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Settings
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to use the Emoji feature on your Galaxy phone with Samsung Support
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Settings
How to activate my location and change settings for location permissions
FAQ for Samsung mobile devices. Find more about How to activate my location and change settings for location permissions with Samsung Support
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Settings
How to clear the app cache and data on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to clear the app cache and data on your Galaxy phone with Samsung Support
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Settings
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to use and configure a Mobile Hotspot on your Galaxy phone with Samsung Support
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Settings
How to perform a factory reset on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to perform a factory reset on your Galaxy phone with Samsung Support
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Settings
How to enable or disable Mobile data on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to enable or disable Mobile data on your Galaxy phone with Samsung Support
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Settings
How to create a GIF image from photos on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to create a GIF image from photos on your Galaxy phone with Samsung Support
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Settings
How to create or remove the Google account on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to create or remove the Google account on your Galaxy phone with Samsung Support
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Settings
How to set up and use Samsung Pass on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to set up and use Samsung Pass on your Galaxy phone with Samsung Support
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Settings
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to use the Do not disturb mode on your Galaxy phone with Samsung Support
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Settings
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Settings
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Settings
How to make calls and send messages on other Galaxy devices
FAQ for Samsung mobile devices. Find more about How to make calls and send messages on other Galaxy devices with Samsung Support
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Settings
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to block certain incoming calls on your Galaxy phone with Samsung Support
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Settings
How to change themes and icons on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to change themes and icons on your Galaxy phone with Samsung Support
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Settings
How to activate and use Game Launcher on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to activate and use Game Launcher on your Galaxy phone with Samsung Support
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Settings
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung mobile devices. Find more about How to turn your Galaxy phone's screen auto rotation on and off with Samsung Support
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Samsung Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Settings
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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Others
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Others
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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Camera
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung mobile devices. Find more about What to do if my Galaxy phone camera does not focus on the subject? with Samsung Support
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Settings
What to do if the screen turns off while using the Galaxy phone?
FAQ for Samsung mobile devices. Find more about What to do if the screen turns off while using the Galaxy phone? with Samsung Support
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Settings
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to set a music file as a notification sound for apps on your Galaxy phone with Samsung Support
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Hardware
Why earphones and a charger plug are not included as in-box items
FAQ for Samsung mobile devices. Find more about Why earphones and a charger plug are not included as in-box items with Samsung Support
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Settings
How to set the display refresh rate on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to set the display refresh rate on your Galaxy phone with Samsung Support
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Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Others
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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Others
How to play sound in both speakers and solve mute problems
FAQ for Mobile Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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Others
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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Others
How do I set up or log into my Samsung Account?
FAQ for Samsung mobile devices. Find more about How do I set up or log into my Samsung Account? with Samsung Support
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Settings
How to use digital wellbeing feature in Samsung smartphones?
FAQ for Samsung mobile devices. Find more about How to use digital wellbeing feature in Samsung smartphones with Samsung Support
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Others
How to make the most out of Edge Panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.
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Others
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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Others
How do I customize the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.
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Others
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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Others
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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Others
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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Others
How to use your galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
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Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
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Others
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Others
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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Others
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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Others
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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Others
Professional Photography with Galaxy Expert RAW app
FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW app with Samsung Support.
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Others
How to shoot videos with Galaxy SuperSteady Mode
FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.
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Settings
How to take a screenshot with Galaxy Tab and Galaxy Phone.
FAQ for mobile devices. See more about How to take a screenshot with Galaxy Tab and Galaxy Phone. with Samsung Members App
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Call & Contacts
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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Settings
How to add or remove buttons from Quick Setting panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
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Settings
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
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Camera
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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Others
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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Others
How to record your Galaxy phone screen
FAQ for Samsung mobile devices. Find out more about 'How to record your Galaxy phone screen?' with Samsung Support
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Battery
Curiosities about the battery of your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'Curiosities about your Galaxy phone's battery' with Samsung Support
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Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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Others
Measure your body composition with the Galaxy Watch series
You can measure your body composition using the BIA sensor on your Galaxy Watch.
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Others
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorized apps, secure your device against malicious activity, and enhance privacy and security.
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Samsung Apps
My Galaxy watch disconnects from my smartphone
Find more about 'My Galaxy watch disconnects from my smartphone' with Samsung Support.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Others
How to use Samsung account
Find more about How to use Samsung account with Samsung Support
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Others
How to use Maintenance mode on your Galaxy smartphone or tablet
Find more about 'How to use Maintenance mode on your Galaxy smartphone or tablet' with Samsung Support.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Settings
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customize the display of charging notifications.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Others
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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Others
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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Others
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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Others
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
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Others
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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Others
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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Others
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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Others
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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Others
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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Others
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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Others
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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Others
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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Software Upgrade
How to update latest software for your Galaxy mobile device
FAQ for Samsung Mobile Devices. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.
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Settings
How to block accidental touches on your Galaxy smartphone
FAQ for Samsung Mobile Devices. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.
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Application
How can I use the Calendar app on my Samsung smartphone?
FAQ for Samsung Mobile Devices. Find more about 'How can I use the Calendar app on my Samsung smartphone?' with Samsung Support.
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Others
Introducing new features of Galaxy Z Fold2
FAQ for Samsung Mobile. Find more about 'Introducing new features of Galaxy Z Fold2' with Samsung Support.
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Others
How can I use the Cover screen of Galaxy Z Fold2?
FAQ for Samsung Mobile. Find more about 'How can I use the Cover screen of Galaxy Z Fold2' with Samsung Support.
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Others
Enjoy Z Fold2 Camera with Flex mode
FAQ for Samsung Mobile. Find more about 'Enjoy Z Fold2 Camera with Flex mode' with Samsung Support.
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Others
How to use intuitive Multi-Active Windows
FAQ for Samsung Mobile. Find more about 'How to use intuitive Multi-Active Windows' with Samsung Support.
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Others
Precautions when using the Galaxy Z Fold2 device
FAQ for Samsung Mobile. Find more about 'Precautions when using the Galaxy Z Fold2 device' with Samsung Support.
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Software Upgrade
Update One UI 2 with Android 10
FAQ for Samsung mobile devices. Find more about Update One UI 2 with android 10 with Samsung Support
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Application
Is my mobile device compatible with Disney Plus?
FAQ for Samsung mobile devices. Find out more about Is my mobile device Disney + compatible? with Samsung Support
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Battery
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung mobile devices. Find out more about What to do when mobile device has problem with charging turning on or boot loop with Samsung Support
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Settings
How to set up Call settings on Android phone
FAQ for Samsung mobile devices. Find more about How to set up Call settings on Android phone with Samsung Support
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Others
How can i recover deleted photo
FAQ for Samsung mobile devices. Find more about How can i recover deleted photo with Samsung Support
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Hardware
Will device NFC work if equipped with LED cover?
FAQ for Samsung mobile devices. Find more about Will device NFC work if equipped with LED cover? with Samsung Support
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Application
Why apps close unexpectedly
FAQ for Samsung mobile devices. Find more about Why apps close unexpectedly with Samsung Support
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Others
How to keep your Galaxy phone from slowing down
FAQ for Samsung mobile devices. Find more about How to keep your Galaxy phone from slowing down with Samsung Support
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Software Upgrade
How can I check what version of Android I have on my device?
FAQ para dispositivos móviles Samsung. Encuentra más acerca de How can I check what version of Android I have on my device? con Samsung Support
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Others
How to check the date and time in the Samsung gallery app
FAQ for Samsung mobile devices. Find more about How to check the date and time in the Samsung gallery app with Samsung Support
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Settings
How to manage the notifications and permissions of apps through settings on a galaxy phone
FAQ for Samsung mobile devices. Find more about How to manage the notifications and permissions of apps through settings on a galaxy phone with Samsung Support
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Hardware
How to couple with a newly purchased earbud and an used earbud
FAQ for Samsung mobile devices. Find more about How to couple with a newly purchased earbud and an used earbud with Samsung Support
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Hardware
Make sure that the protective vinyl on your new Galaxy phone is completely removed
FAQ for Samsung mobile devices. Find more about Make sure that the protective vinyl on your new Galaxy phone is completely removed with Samsung Support
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Multimedia
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung mobile devices. Find more about Check the SIM card when phone calls and cellular data is not available with Samsung Support
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Samsung Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to set up and use the Bixby Routines feature on your Galaxy phone with Samsung Support
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Others
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung mobile devices. Find more about Restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support
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Settings
How to customize the adapt sound?
FAQ for Samsung mobile devices . Find more about 'How to customize the adapt sound?' with Samsung Support.
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Others
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung mobile devices. Find more about How to access data even if your Galaxy phone's touch screen is not available with Samsung Support
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Power
What to do if your Galaxy phone won’t power on properly?
FAQ for Samsung mobile devices. Find more about What to do if your Galaxy phone won’t power on properly? with Samsung Support
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Settings
How to set an audio file saved on your Galaxy phone as a ringtone
FAQ for Samsung mobile devices. Find more about How to set an audio file saved on your Galaxy phone as a ringtone with Samsung Support
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Settings
What to do if your Galaxy phone's screen won't rotate
FAQ for Samsung mobile devices. Find more about What to do if your Galaxy phone's screen won't rotate with Samsung Support
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung mobile devices. Find more about What to do if the battery of my new phone seems to be draining faster? with Samsung Support
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Network & WiFi
How to use 5G on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to use 5G on your Galaxy phone with Samsung Support
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Settings
How to find the useful features of the Samsung keyboard on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to find the useful features of the Samsung keyboard on your Galaxy phone with Samsung Support
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Camera
How to take photos showing the palm of your hand, with your Samsung Galaxy phone?
FAQ for Samsung mobile devices. Find more about How to take photos showing the palm of your hand, with your Samsung Galaxy phone? with Samsung Support
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Battery
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Others
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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Others
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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Others
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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Others
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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Others
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Others
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Others
Smartphone initial configuration
FAQ for Samsung mobile devices. Find more about Smartphone initial configuration with Samsung Support
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Others
Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3
FAQ for Samsung mobile devices. Find more about Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3 with Samsung Support
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Accessory & Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile devices. Find more about How to fix Bluetooth connection problems with your phone or tablet with Samsung Support
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Application
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
FAQ for Samsung mobile devices. Find more about How to protect your Galaxy phone from installing smishing, pharming, and spy apps with Samsung Support
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Application
How to use the TalkBack feature
FAQ for Samsung mobile devices. Find more about How to use the TalkBack feature with Samsung Support
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Samsung Apps
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to activate the Always On Display feature on your Galaxy phone with Samsung Support
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Hardware
What to do when your phone heats up
FAQ for Samsung mobile devices. Find more about What to do when your phone heats up with Samsung Support
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to use Diagnostics in the Samsung Members app on your Galaxy phone with Samsung Support
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Battery
Tips to make the most out of your Galaxy phone's battery
FAQ for Samsung mobile devices. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support
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Settings
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support
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Settings
How to use the Continue apps on other devices feature
FAQ for Samsung mobile devices. Find more about How to use the Continue apps on other devices feature with Samsung Support
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Application
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support
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Settings
How to set the Weather widget location on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to set the Weather widget location on your Galaxy phone with Samsung Support
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Others
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Others
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Others
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Others
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
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Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
-
Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Others
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
-
Others
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Others
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Settings
What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?
FAQ for Samsung mobile devices. Find more about What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch? with Samsung Support
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Application
As soon as i start any application it closes automatically what should i do for this
FAQ for Samsung mobile devices. Find more about As soon as i start any application it closes automatically what should i do for this with Samsung Support
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Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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Others
How to Use AR Emoji Stickers
FAQ for Mobile Devices. Find more about How to use AR Emoji Stickers with Samsung Support.
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Others
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
-
Others
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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Others
How to improve the vibration of your Galaxy S22 device
FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device with Samsung Support.
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Others
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
-
Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Others
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
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Others
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
-
Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
-
Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
-
Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
-
Others
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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Others
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
-
Others
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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Others
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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Others
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
-
Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
-
Others
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
-
Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
-
Others
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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Others
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
-
Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
-
Others
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.
-
Others
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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Settings
Daylight Savings Time Sync Issues
FAQ for mobile devices. See more about Daylight Savings Time Sync Issues with Samsung Members App
-
Hardware
Recommendations for packing a mobile device
FAQ for mobile devices. See more about Recommendations for packing a mobile device with Samsung Members App
-
Backup & Restore
How to reset your cell phone to factory settings?
FAQ for mobile devices. See more about How to reset your cell phone to factory settings? with Samsung Members App
-
Network & WiFi
How to solve mobile data connection problems
FAQ for mobile devices. See more about How to solve mobile data connection problems with Samsung Members App
-
Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Others
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
-
Battery
Tips to improve the battery performance of your samsung galaxy
FAQ for Samsung mobile devices. Find more about 'Tips to improve the battery performance of your Samsung Galaxy' with Samsung Support
-
Settings
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
-
Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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Others
Galaxy Watch Compass app user guide
Knowing how to use your Galaxy Watch’s compass will help you get where you need to go when you’re not quite sure where to turn.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
-
Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
-
Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
-
Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
-
Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
-
Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalize sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Others
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Others
How to create a Samsung account
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Application
How to connect your Galaxy smartphone to a car using Android Auto
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Others
Troubleshooting a problem when using Smart View
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Application
How to troubleshoot Google Play Store download
FAQ for Samsung Mobile Devices. Find more about 'How to troubleshoot Google Play Store download' with Samsung Support.
-
Application
How to remove lock screen ads
FAQ for Samsung Mobile Devices. Find more about 'How to remove lock screen ads' with Samsung Support.
-
Application
How to fix apps keep crashing and freezing
FAQ for Samsung Mobile Devices. Find more about 'How to fix apps keep crashing and freezing' with Samsung Support.
-
Application
How to control media and devices on your Galaxy smartphone
FAQ for Samsung Mobile Devices. Find more about 'How to control media and devices on your Galaxy smartphone' with Samsung Support.
-
Backup & Restore
How can I backup data on my Galaxy device automatically?
FAQ for Samsung Mobile Devices. Find more about 'How can I backup data on my Galaxy device automatically?' with Samsung Support.
-
Samsung Apps
How can I use the Bixby application?
FAQ for Samsung Mobile Devices. Find more about 'How can I use the Bixby application?' with Samsung Support.
Manuals & Downloads
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