Galaxy S20+
SM-G985FSolutions & Tips
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How to use
What is an OTG (On The Go) Adapter?
FAQ for Samsung Mobile Device. Find more about 'What is an OTG (On The Go) Adapter?' with Samsung Support.
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How to use
How do I enable Forward Calling on my Samsung Phone?
FAQ for Samsung Mobile Device. Find more about How do I enable Forward Calling on my Samsung Phone? with Samsung Support.
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How to use
Using Wireless PowerShare on my Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'How to use PowerShare on your Galaxy phone' with Samsung Australia Support.
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Setting
Using Call & Text On Other Devices
FAQ for Samsung Mobile Devices. Find more about 'Using Call & Text On Other Devices' with Samsung Australia Support.
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How to use
Using Quick Share on my Galaxy Device
FAQ for Samsung Mobile. Find more about 'Using Quick Share on my Galaxy Device' with Samsung Support.
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Camera
How do I restore from the Recycling Bin?
FAQ for Samsung Mobile. Find more about 'How do I restore from the Recycling Bin?' with Samsung Support.
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Network & WiFi
How do I enable Wi-Fi Calling on my Samsung phone?
FAQ for Samsung Mobile Devices. Find more about 'How do I enable Wi-Fi Calling on my Samsung phone?' with Samsung Australia Support.
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How to use
How do I Speed Dial on a Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I Speed Dial on a Samsung Phone?' with Samsung Support.
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Setting
How do I enable the Grid lines setting on my Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I enable the Grid lines setting on my Samsung Phone?' with Samsung Support.
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Application
Using the Unit Converter on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Using the Unit Converter on my Galaxy Phone' with Samsung Support.
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Network & WiFi
Changing the Network Mode on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Changing the Network Mode on my Samsung Phone' with Samsung Support.
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How to use
Using Samsung DeX Wirelessly
FAQ for Samsung Mobile Devices. Find more about 'Using Samsung DeX Wirelessly' with Samsung Australia Support.
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How to use
Hiding Apps on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Hiding Apps on my Samsung Phone' with Samsung Australia Support.
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How to use
Downloading Smart Switch on my PC
FAQ for Samsung Mobile Device. Find more about Downloading Smart Switch on my PC' with Samsung Support.
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Hardware
Customising the Side Key on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Customising the Side Key on my Samsung Phone' with Samsung Support.
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How to use
Using One Handed Mode on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using One Handed Mode on my Samsung Phone' with Samsung Support.
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How to use
How do I Answer or Decline Calls on my Samsung Phone?
FAQ for Samsung Mobile Device. Find more about 'How do I Answer or Decline Calls on my Samsung Phone?' with Samsung Support.
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How to use
Enable Motion Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Enable Motion Photos on my Samsung Phone' with Samsung Support.
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How to use
How do I Take Selfies using Show Palm on my Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I Take Selfies using Show Palm on my Samsung Phone?' with Samsung Support.
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How to use
Moving Audio Files into the Notification Folder on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Moving Audio Files into the Notification Folder on my Samsung Phone' with Samsung Support.
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Message
Stop Sharing Photos via Link Sharing on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Stop Sharing Photos via Link Sharing on my Samsung Phone' with Samsung Support.
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Application
Syncing my Reminders with Microsoft on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Syncing my Reminders with Microsoft on my Samsung Phone' with Samsung Support.
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Call & Contacts
Sending Quick Decline Messages on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Sending Quick Decline Messages on my Samsung Phone' with Samsung Support.
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Setting
Capturing Black and White Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about Capturing Black and White Photos on my Samsung Phone with Samsung Support.
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How to use
Customise Call Background on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Customise Call Background on my Galaxy Phone' with Samsung Support.
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How to use
Enable Double Tap to Turn off on my Galaxy Device
FAQ for Samsung Mobile Devices. Find more about Enable Double Tap to Turn off on my Samsung Galaxy One UI 3.0 with Samsung Australia Support.
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How to use
Using Object Eraser on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Using Object Eraser on my Galaxy Phone' with Samsung Australia Support.
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How to use
Capturing High Resolution Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Capturing High Resolution Photos on my Samsung Phone' with Samsung Support.
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Setting
Enable Mobile Data on a Samsung Device
FAQ for Samsung Mobile Devices. Find more about 'Enable Mobile data on a Samsung Device' with Samsung Australia Support.
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How to use
How do I remove an existing Google Account on my Samsung device?
FAQ for Samsung Mobile Devices. Find more about 'How do I remove an existing Google Account on my Samsung device?' with Samsung Australia Support.
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How to use
Using Safe Mode on a Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Using Safe Mode on a Samsung Phone' with Samsung Australia Support.
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Setting
Adjusting Screen Timeout on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Adjusting Screen Timeout on my Samsung Phone' with Samsung Support.
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Galaxy Apps
Creating New Folders in the My Files app
FAQ for Samsung Mobile Devices. Find more about 'Creating New Folders in the My Files app' with Samsung Australia Support.
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How to use
Capturing Frames on my Samsung Device
FAQ for Samsung Mobile Devices. Find more about 'Capturing Frames on my Samsung Device' with Samsung Australia Support.
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How to use
Using Easy Mode on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Using Easy Mode on my Samsung Phone' with Samsung Support.
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Galaxy Apps
Using Samsung Members
FAQ for Samsung Mobile. Find more about 'Using Samsung Members' with Samsung Support.
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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How to use
Customise Samsung Keyboard Background
FAQ for Samsung Mobile. Find more about 'Customise Samsung Keyboard Background' with Samsung Support.
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How to use
Using Quick Measure on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using Quick Measure on my Samsung Phone' with Samsung Australia Support.
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How to use
Transferring Phone Data via Smart Switch
FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data via Smart Switch' with Samsung Australia Support.
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How to use
Adding a Second Language to my Samsung Keyboard
FAQ for Samsung Mobile Device. Find more about 'Adding a Second Language to my Samsung Keyboard' with Samsung Australia Support.
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How to use
Setup Secure Folder on my Galaxy device
FAQ for Samsung Mobile Device. Find more about 'Setup Secure Folder on my Galaxy device' with Samsung Australia Support.
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How to use
Download Media Files from a USB to my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Download Media Files from a USB to my Galaxy Phone' with Samsung Australia Support.
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How to use
Remove Duplicate Apps from my Home Screen on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Remove Duplicate Apps from my Home Screen on my Galaxy Device with Samsung Support.
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How to use
Download Different Font on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Download Different Font on my Samsung Phone' with Samsung Australia Support.
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How to use
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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How to use
Transferring Phone Data Wirelessly via Smart Switch
FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data Wirelessly via Smart Switch' with Samsung Australia Support.
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How to use
Answering Calls with One Tap on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Answering Calls with One Tap on my Samsung Phone' with Samsung Support.
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How to use
Change WhatsApp Ringtone on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Change WhatsApp Ringtone on my Samsung Phone' with Samsung Australia Support.
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How to use
Green Camera & Microphone Icon appearing on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Green Camera & Microphone Icon appearing on my Galaxy Phone' with Samsung Australia Support.
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How to use
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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How to use
Change Screen Lock Type on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Change Screen Lock Type on my Galaxy Device' with Samsung Support.
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Samsung Pay
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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How to use
Transferring Photos & Videos to Secure Folder on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Transferring Photos & Videos to Secure Folder on my Galaxy Device' with Samsung Support.
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Setting
Which Galaxy Phones Support an eSIM?
FAQ for Samsung Mobile Device. Find more about 'Which Galaxy Phones Support an eSIM?' with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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How to use
How do I Hide my Caller ID?
FAQ for Samsung Mobile Device. Find more about 'How do I Hide my Caller ID?' with Samsung Support.
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How to use
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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How to use
How do I turn off my Galaxy Phone?
FAQ for Samsung Mobile Device. Find more about 'How do I turn off my Galaxy Phone?' with Samsung Support.
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How to use
Forgot my Samsung Wallet PIN
FAQ for Samsung Mobile Device. Find more about 'Forgot my Samsung Wallet PIN' with Samsung Support.
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How to use
Adding Widgets to the Lock Screen on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Adding Widgets to the Lock Screen on my Galaxy Device' with Samsung Support.
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How to use
Using One Hand Operation+ on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Using One Hand Operation + on my Samsung Phone' with Samsung Support.
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How to use
Using App Pair on a Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using App Pair on a Samsung Phone' with Samsung Support.
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How to use
Raising an Error Report via the Galaxy Wearable App
FAQ for Samsung Mobile Devices. Find more about 'Raising an Error Report via the Galaxy Wearable App' with Samsung Australia Support.
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Galaxy Apps
Using Game Launcher on your Samsung Device
FAQ for Samsung Mobile Device. Find more about 'Using Game Launcher on your Samsung Device' with Samsung Support.
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How to use
Raising an Error Report via Samsung Members app
FAQ for Samsung Mobile. Find more about 'Raising an Error Report via Samsung Members app' with Samsung Support.
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How to use
Activate Snore Detection on my Galaxy Watch7 & Watch Ultra
FAQ for Samsung Mobile Device. Find more about 'Activate Snore Detection on my Galaxy Watch7 & Watch Ultra' with Samsung Australia Support.
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Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Setting
How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?
FAQ for Samsung mobile. Find more about 'How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?' with Samsung Support.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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How to use
Factory Data Resetting my Samsung Devices
FAQ for Samsung Mobile Device. Find more about 'Factory Data Resetting my Samsung Devices' with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
Activate Maintenance Mode on my Galaxy One UI 5
FAQ for Samsung Mobile Device. Find more about 'Activate Maintenance Mode on my Galaxy One UI 5' with Samsung Support.
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How to use
How to use the Circle to Search feature on the S24
Discover the new Circle to Search feature on the recently released S24.
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How to use
How to use Live translate for phone calls on the Galaxy S24
Use this guide to enable Live translate on your S24, and then use the feature during phone calls.
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How to use
How to use the Chat assist (Writing Assist) feature in messaging apps on Samsung Galaxy devices
Learn to use Live Translate, Writing composer, and Suggested replies on your Galaxy Devices while sending text messages.
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How to use
How to set up and use the Browsing assist features on the Galaxy S24
Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.
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Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
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Galaxy Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Galaxy Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
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Camera
Auto Zoom feature on the Samsung Galaxy Z Flip6
Learn how to use the Auto Zoom feature on the Samsung Galaxy Z Flip6.
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Galaxy Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Setting
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customise the display of charging notifications.
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How to use
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Hardware
Front Screen Replacement Pricing List
FAQ for Samsung Mobile. Find more about 'Front Screen Replacement Pricing List' with Samsung Support.
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Galaxy Apps
Getting Creative with the Gallery app on my Samsung Phone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Application
Activate Auto-Update Apps on the Galaxy Store
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
Manuals & Downloads
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