SM-G925I
SM-G925ISolutions & Tips
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Network & WiFi
How do I enable Wi-Fi Calling on my Samsung phone?
FAQ for Samsung Mobile Devices. Find more about 'How do I enable Wi-Fi Calling on my Samsung phone?' with Samsung Australia Support.
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Galaxy Apps
Unable to send or receive Text Messages on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Can't send SMS on Samsung Phone' with Samsung Australia Support.
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How to use
How do I remove an existing Google Account on my Samsung device?
FAQ for Samsung Mobile Devices. Find more about 'How do I remove an existing Google Account on my Samsung device?' with Samsung Australia Support.
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Setting
Enable Mobile Data on a Samsung Device
FAQ for Samsung Mobile Devices. Find more about 'Enable Mobile data on a Samsung Device' with Samsung Australia Support.
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How to use
How do I enable Forward Calling on my Samsung Phone?
FAQ for Samsung Mobile Device. Find more about How do I enable Forward Calling on my Samsung Phone? with Samsung Support.
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Call & Contacts
Sending Quick Decline Messages on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Sending Quick Decline Messages on my Samsung Phone' with Samsung Support.
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Setting
Capturing Black and White Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about Capturing Black and White Photos on my Samsung Phone with Samsung Support.
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How to use
Moving Audio Files into the Notification Folder on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Moving Audio Files into the Notification Folder on my Samsung Phone' with Samsung Support.
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How to use
Customise Call Background on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Customise Call Background on my Galaxy Phone' with Samsung Support.
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Network & WiFi
Changing the Network Mode on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Changing the Network Mode on my Samsung Phone' with Samsung Support.
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How to use
How do I Answer or Decline Calls on my Samsung Phone?
FAQ for Samsung Mobile Device. Find more about 'How do I Answer or Decline Calls on my Samsung Phone?' with Samsung Support.
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How to use
Enable Double Tap to Turn off on my Galaxy Device
FAQ for Samsung Mobile Devices. Find more about Enable Double Tap to Turn off on my Samsung Galaxy One UI 3.0 with Samsung Australia Support.
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How to use
Hiding Apps on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Hiding Apps on my Samsung Phone' with Samsung Australia Support.
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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How to use
Forgot my Samsung Wallet PIN
FAQ for Samsung Mobile Device. Find more about 'Forgot my Samsung Wallet PIN' with Samsung Support.
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How to use
Importance of updating my Galaxy device
FAQ for Samsung Mobile Device. Find more about 'Importance of updating my Galaxy device' with Samsung Support.
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How to use
How do I turn off my Galaxy Phone?
FAQ for Samsung Mobile Device. Find more about 'How do I turn off my Galaxy Phone?' with Samsung Support.
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
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How to use
How to insert a USIM card into the Galaxy Z Flip5 and Z Fold5
Learn how to correctly insert a USIM Card into your Galaxy Z Flip5 and Z Fold5 devices with this step-by-step guide.
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
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How to use
Remove the case or cover on the Galaxy Z Flip and Z Fold series
You can use the steps in our guide to properly remove the case or cover on your Galaxy Z Flip or Galaxy Z Fold model.
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How to use
Signing into my Samsung Account on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Signing into my Samsung Account on my Galaxy Phone' with Samsung Support.
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How to use
Setting up Dual Audio on my Samsung Device
FAQ for Samsung Mobile Device. Find more about 'Setting up Dual Audio on my Samsung Device' with Samsung Support.
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Setting
Adjusting Screen Timeout on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Adjusting Screen Timeout on my Samsung Phone' with Samsung Support.
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Message
Stop Sharing Photos via Link Sharing on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Stop Sharing Photos via Link Sharing on my Samsung Phone' with Samsung Support.
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How to use
Using Object Eraser on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Using Object Eraser on my Galaxy Phone' with Samsung Australia Support.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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How to use
Transferring Phone Data via Smart Switch
FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data via Smart Switch' with Samsung Australia Support.
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Samsung Pay
Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem
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How to use
Adding a Second Language to my Samsung Keyboard
FAQ for Samsung Mobile Device. Find more about 'Adding a Second Language to my Samsung Keyboard' with Samsung Australia Support.
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How to use
Setup Secure Folder on my Galaxy device
FAQ for Samsung Mobile Device. Find more about 'Setup Secure Folder on my Galaxy device' with Samsung Australia Support.
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How to use
Customise your Galaxy Z Flip5's cover screen wallpaper
You can customise the wallpaper on your Galaxy Z Flip5’s cover screen. Learn how to express your personal style using our cover screen guide.
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How to use
How do I Hide my Caller ID?
FAQ for Samsung Mobile Device. Find more about 'How do I Hide my Caller ID?' with Samsung Support.
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Hardware
What is the difference between the Galaxy Z Flip models?
If you're looking to find a new foldable phone, you can use our guide to explore the differences between the Galaxy Z Flip models.
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Hardware
What is the difference between the Galaxy Z Fold models?
The Galaxy Z Fold series has a new member! Discover all its specs as well as the differences between previous models so you can decide which is best for you.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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How to use
Enable Motion Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Enable Motion Photos on my Samsung Phone' with Samsung Support.
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How to use
How do I Take Selfies using Show Palm on my Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I Take Selfies using Show Palm on my Samsung Phone?' with Samsung Support.
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How to use
Transferring Photos & Videos to Secure Folder on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Transferring Photos & Videos to Secure Folder on my Galaxy Device' with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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How to use
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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How to use
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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Setting
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
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How to use
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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How to use
Activate Location Tags on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about "Activate Location Tags on my Galaxy Device" with Samsung Support.
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Setting
How to add or remove buttons from quick setting panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
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Setting
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
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Call & Contacts
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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How to use
Adding Tags to Photos and Videos on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Adding Tags to Photos and Videos on my Galaxy Phone' with Samsung Support.
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How to use
Using Easy Mode on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Using Easy Mode on my Samsung Phone' with Samsung Support.
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How to use
Change WhatsApp Ringtone on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Change WhatsApp Ringtone on my Samsung Phone' with Samsung Australia Support.
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How to use
Customise Samsung Keyboard Background
FAQ for Samsung Mobile. Find more about 'Customise Samsung Keyboard Background' with Samsung Support.
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How to use
Customise the Cover Screen on the Galaxy Z Flip
FAQ for Samsung Mobile Device. Find more about 'Customise the Cover Screen on the Galaxy Z Flip3' with Samsung Australia Support.
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How to use
Answering Calls with One Tap on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Answering Calls with One Tap on my Samsung Phone' with Samsung Support.
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How to use
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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How to use
Capturing High Resolution Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Capturing High Resolution Photos on my Samsung Phone' with Samsung Support.
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How to use
Customise the Colour Palette on my One UI 4.0 Galaxy
FAQ for Samsung Mobile Device. Find more about 'Customise the Colour Palette on my One UI 4.0 Galaxy' with Samsung Australia Support.
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How to use
Raising an Error Report via Samsung Members app
FAQ for Samsung Mobile. Find more about 'Raising an Error Report via Samsung Members app' with Samsung Support.
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How to use
Adjusting the Camera Ratio on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Adjusting the Camera Ratio on my Samsung Phone' with Samsung Support.
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How to use
Using Link Sharing
FAQ for Samsung Mobile Devices. Find more about 'Using Link Sharing' with Samsung Australia Support.
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How to use
Using Quick Share on my Galaxy Device
FAQ for Samsung Mobile. Find more about 'Using Quick Share on my Galaxy Device' with Samsung Support.
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How to use
Setting up the Biometrics and Security
FAQ for Samsung Mobile Device. Find more about 'Setting up the Biometrics and Security' with Samsung Support.
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How to use
Enabling 'Show Media and Devices' on my Galaxy phone
FAQ for Samsung Mobile Device. Find more about 'Enabling 'Show media and devices' on my Galaxy phone' with Samsung Support.
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How to use
How do I Customise an Individual Contact's Ringtone?
FAQ for Samsung Mobile Device. Find more about 'How do I Customise an Individual Contact's Ringtone?' with Samsung Support.
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How to use
Download Different Font on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Download Different Font on my Samsung Phone' with Samsung Australia Support.
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Setting
Which Galaxy Phones Support an eSIM?
FAQ for Samsung Mobile Device. Find more about 'Which Galaxy Phones Support an eSIM?' with Samsung Support.
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How to use
Linking my Email to the Samsung Calendar app
FAQ for Samsung Mobile Device. Find more about 'Linking my Email to the Samsung Calendar app' with Samsung Support.
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How to use
Revert Edited Photos back to Original on One UI 3.0
FAQ for Samsung Mobile Device. Find more about 'Revert Edited Photos back to Original on One UI 3.0' with Samsung Support.
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Camera
Add Stickers to Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Add Stickers to Photos on my Samsung Phone' with Samsung Support.
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Call & Contacts
How do I add a Contact Number to my Home Screen
FAQ for Samsung Mobile Device. Find more about 'How do I add a Contact Number to my Home Screen' with Samsung Support.
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How to use
Backing up my Samsung Device using an SD Card or USB
FAQ for Samsung Mobile Device. Find more about 'Backing up my Samsung Device using an SD Card or USB' with Samsung Australia Support.
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How to use
Backing up my Photos using Google Photos
FAQ for Samsung Mobile Device. Find more about 'Backing up my Photos using Google Photos' with Samsung Australia Support.
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Camera
Capturing Panoramas on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Capturing Panoramas on my Samsung Phone' with Samsung Support.
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Setting
How do I change the Language input on my Samsung phone?
FAQ for Samsung Mobile Device. Find more about 'How do I change the Language input on my Samsung phone?' with Samsung Support.
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How to use
How do I control my Samsung phone using a mouse?
FAQ for Samsung Mobile devices. Find more about 'How do I control my Samsung phone using a mouse?' with Samsung Australia Support.
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Galaxy Apps
Creating New Folders in the My Files app
FAQ for Samsung Mobile Devices. Find more about 'Creating New Folders in the My Files app' with Samsung Australia Support.
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How to use
Customise Call Display Settings on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Customise Call Display Settings on my Samsung Phone' with Samsung Australia Support.
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Setting
Deactivating Keyboard Swipe Controls on my Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Deactivating Keyboard Swipe Controls on my Samsung Phone' with Samsung Australia Support.
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Application
How do I delete the Application Data on my Galaxy Device?
FAQ for Samsung Mobile Devices. Find more about 'How do I delete the Application Data on my Galaxy Device?' with Samsung Australia Support.
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How to use
Download Media Files from a USB to my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Download Media Files from a USB to my Galaxy Phone' with Samsung Australia Support.
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How to use
Downloading Smart Switch on my PC
FAQ for Samsung Mobile Device. Find more about Downloading Smart Switch on my PC' with Samsung Support.
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Setting
Enable Floating Notifications on my Samsung Galaxy
FAQ for Samsung Mobile Device. Find more about 'Enable Floating Notification on my Samsung Galaxy' with Samsung Support.
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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How to use
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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Setting
Improving the location accuracy on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Improving the location accuracy on my Samsung Phone' with Samsung Support.
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Galaxy Apps
Remastering Photos on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Remastering Photos on my Samsung Phone' with Samsung Support.
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How to use
Remove Duplicate Apps from my Home Screen on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Remove Duplicate Apps from my Home Screen on my Galaxy Device with Samsung Support.
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Setting
Reset APN Settings on a Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Reset APN Settings on a Samsung Phone' with Samsung Australia Support.
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Setting
Sending SOS messages from my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Sending SOS messages from my Samsung Phone' with Samsung Support.
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Setting
Setting up Assistant Menu on my Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Setting up Assistant Menu on my Samsung Phone' with Samsung Australia Support.
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How to use
Sharing Contacts via QR Code on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Sharing Contacts via QR Code on my Samsung Phone' with Samsung Australia Support.
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How to use
How do I Speed Dial on a Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I Speed Dial on a Samsung Phone?' with Samsung Support.
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How to use
Taking Burst Shots on my Samsung One UI 3.0 Device
FAQ for Samsung Mobile Device. Find more about 'Taking Burst Shots on my Samsung One UI 3.0 Device' with Samsung Support.
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How to use
Using App Pair on a Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using App Pair on a Samsung Phone' with Samsung Support.
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How to use
Using Samsung DeX Wirelessly
FAQ for Samsung Mobile Devices. Find more about 'Using Samsung DeX Wirelessly' with Samsung Australia Support.
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Setting
Using Focus Mode
FAQ for Samsung Mobile Devices. Find more about 'Using Focus Mode' with Samsung Australia Support.
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How to use
Using One Handed Mode on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using One Handed Mode on my Samsung Phone' with Samsung Support.
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How to use
Using Quick Measure on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Using Quick Measure on my Samsung Phone' with Samsung Australia Support.
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Bluetooth
What is an OTG (On The Go) Adapter?
FAQ for Samsung Mobile Device. Find more about 'What is an OTG (On The Go) Adapter?' with Samsung Support.
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Galaxy Apps
Using Samsung Members
FAQ for Samsung Mobile. Find more about 'Using Samsung Members' with Samsung Support.
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How to use
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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How to use
Using Safe Mode on a Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Using Safe Mode on a Samsung Phone' with Samsung Australia Support.
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How to use
Activate Maintenance Mode on my Galaxy One UI 5
FAQ for Samsung Mobile Device. Find more about 'Activate Maintenance Mode on my Galaxy One UI 5' with Samsung Support.
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How to use
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
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How to use
Change Screen Lock Type on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Change Screen Lock Type on my Galaxy Device' with Samsung Support.
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How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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How to use
How to improve the vibration of your Galaxy S22 device
FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device.
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How to use
what-to-do-if-the-touch-screen-is-not-working-properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support
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How to use
what-to-do-if-your-microphone-or-speaker-is-not-working
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Hardware
Customising the Side Key on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Customising the Side Key on my Samsung Phone' with Samsung Support.
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How to use
Capturing Frames on my Samsung Device
FAQ for Samsung Mobile Devices. Find more about 'Capturing Frames on my Samsung Device' with Samsung Australia Support.
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Setting
How do I enable the Grid lines setting on my Samsung Phone?
FAQ for Samsung Mobile. Find more about 'How do I enable the Grid lines setting on my Samsung Phone?' with Samsung Support.
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How to use
Flipping Photos in the Gallery app on my Samsung Phone
FAQ for Samsung Mobile Devices. Find more about 'Flipping Photos in the Gallery app on my Samsung Phone' with Samsung Australia Support.
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How to use
Green Camera & Microphone Icon appearing on my OS 4.0 Galaxy
FAQ for Samsung Mobile Device. Find more about 'Green Camera & Microphone Icon appearing on my OS 4.0 Galaxy' with Samsung Australia Support.
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How to use
Compressing Files on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Compressing Files on my Galaxy Device' with Samsung Support.
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How to use
Transferring Phone Data Wirelessly via Smart Switch
FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data Wirelessly via Smart Switch' with Samsung Australia Support.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
Changing the Time & Date on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Changing the Time & Date on my Samsung Phone' with Samsung Australia Support.
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How to use
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
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Audio
Customising the Adapt Sounds on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Customising the Adapt Sounds on my Galaxy Phone' with Samsung Support.
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How to use
Customise the Samsung Health Dashboard
FAQ for Samsung Mobile Device. Find more about 'Customise the Samsung Health Dashboard' with Samsung Support.
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How to use
Diagnostics Check using Samsung Members
FAQ for Samsung Mobile Device. Find more about 'Diagnostics Check using Samsung Members' with Samsung Australia Support.
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How to use
Using Directors View on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Using Directors View on my Galaxy Phone' with Samsung Australia Support.
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How to use
Enable Location on my Samsung Device
FAQ for Samsung Mobile Device. Find more about 'Enable Location on my Samsung Device' with Samsung Australia Support.
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How to use
Factory Data Resetting my Samsung Devices
FAQ for Samsung Mobile Device. Find more about 'Factory Data Resetting my Samsung Devices' with Samsung Support.
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Application
Using File Drag and Drop
FAQ for Samsung Mobile. Find more about 'Using File Drag and Drop' with Samsung Support.
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Application
Access Foxtel Go Beta on your Samsung Device
FAQ for Samsung Mobile Devices. Find more about 'Access Foxtel Go Beta on your Samsung Device' with Samsung Support.
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How to use
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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Samsung Pay
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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How to use
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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How to use
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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How to use
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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How to use
How to block accidental touches on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.
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How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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How to use
How to connect Galaxy Buds to a smartphone
FAQ for Mobile Devices. Find more about How to connect Galaxy Buds to a smartphone with Samsung Support.
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Application
How to fix apps keep crashing and freezing
FAQ for Samsung Mobile. Find more about 'How to fix apps keep crashing and freezing' with Samsung Support.
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How to use
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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How to use
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
How to make the most out of Edge Panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.
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How to use
How to manage files on your Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'How to manage files on your Galaxy Phone' with Samsung Support.
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How to use
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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How to use
How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognise the voice well with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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How to use
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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How to use
How to use AR Emoji Sticker
FAQ for Apps & Services. Find more about How to use AR Emoji Sticker with Samsung Support.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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How to use
Installing Apps from the PlayStore
FAQ for Samsung Mobile Device. Find more about 'Installing Apps from the PlayStore' with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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How to use
Using Media & Devices Panel on my Samsung device
FAQ for Samsung Mobile devices. Find more about 'Using Media & Devices Panel on my Samsung device' with Samsung Australia Support.
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How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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How to use
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
FAQ for Samsung mobile. Find more about My Samsung smartphone is not recognising fingerprints. How do I fix it? with Samsung Support.
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How to use
Using One Hand Operation+ on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Using One Hand Operation + on my Samsung Phone' with Samsung Support.
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How to use
Raising an Error Report via the Galaxy Wearable App
FAQ for Samsung Mobile Devices. Find more about 'Raising an Error Report via the Galaxy Wearable App' with Samsung Australia Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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How to use
Removing Location Data from Photos in the Gallery
FAQ for Samsung Mobile. Find more about 'Removing Location Data from Photos in the Gallery' with Samsung Support.
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How to use
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
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Hardware
Front Screen Replacement Pricing List
FAQ for Samsung Mobile. Find more about 'Front Screen Replacement Pricing List' with Samsung Support.
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Galaxy Apps
Starting Step Challenges via the Samsung Health App
FAQ for Samsung Mobile Device. Find more about 'Starting Step Challenges via the Samsung Health App' with Samsung Support.
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Application
Syncing my Reminders with Microsoft on my Samsung Phone
FAQ for Samsung Mobile. Find more about 'Syncing my Reminders with Microsoft on my Samsung Phone' with Samsung Support.
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Galaxy Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung mobile. Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Setting
Turning Off Location Permissions in Camera app on Samsung Phone
FAQ for Samsung Mobile. Find more about 'Turning Off Location Permissions in Camera app on Samsung Phone' with Samsung Support.
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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How to use
Using Continue Apps on Other Devices on my Galaxy Device
FAQ for Samsung Mobile Devices. Find more about 'Using Continue Apps on Other Devices on my Galaxy Device' with Samsung Australia Support.
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How to use
Using Food Mode on my Galaxy Device
FAQ for Samsung Mobile Device. Find more about 'Using Food Mode on my Galaxy Device' with Samsung Support.
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Galaxy Apps
Using Game Launcher on your Samsung Device
FAQ for Samsung Mobile Device. Find more about 'Using Game Launcher on your Samsung Device' with Samsung Support.
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Setting
Using the Magnifier Window
FAQ for Samsung Mobile devices. Find more about 'Using the Magnifier Window' with Samsung Australia Support.
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Setting
Customising my Wallpapers and Themes on my Samsung Phone
FAQ for Samsung Mobile Device. Find more about 'Customising my Wallpapers and Themes on my Samsung Phone' with Samsung Support.
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Application
Using the Unit Converter on my Galaxy Phone
FAQ for Samsung Mobile Device. Find more about 'Using the Unit Converter on my Galaxy Phone' with Samsung Support.
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How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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How to use
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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How to use
What is the UDC (Under-Display Camera) of the Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the UDC (Under-Display Camera) of the Galaxy Z Fold4 with Samsung Support.
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Battery
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.
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Call & Contacts
What to do if you cannot hear the phone call sound well
FAQ for Samsung Mobile Devices. Find more about 'What to do if you cannot hear the phone call sound well' with Samsung Australia Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Battery
What to do when mobile device has problem with charging, turning on, or boot loop
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
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How to use
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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Galaxy Apps
Getting Creative with the Gallery app on my Samsung Phone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Application
Activate Auto-Update Apps on the Galaxy Store
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
Manuals & Downloads
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