SM-A310Y
Popular topics
SM-A310Y
SM-A310YSolutions & Tips
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How to use
How to improve close up images with Galaxy S23
FAQ for Mobile Devices. Find more about How to improve close up images with Galaxy S23 with Samsung Support.
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How to use
Why Galaxy S23 camera does not recognise a QR code
FAQ for Mobile Devices. Find more about Why Galaxy S23 Camera does not recognise a QR Code with Samsung Support.
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How to use
How can I improve the sound of a voice call with a Galaxy S23
FAQ for Mobile Devices. Find more about How can I improve the sound of a voice call with a Galaxy S23 with Samsung Support.
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How to use
What to do if your Galaxy S23 device is overheating
FAQ for Mobile Devices. Find more about What to do if your Galaxy S23 device is overheating with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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Battery
11 tips to extend and improve your Samsung Galaxy battery life
11 tips to extend and improve your Samsung Galaxy battery life
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Setting
How do I activate the Two-Step Verification on my Samsung account?
Find out more about 'How do I activate the Two-Step Verification on my Samsung account?' with Samsung Support
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Setting
Enabling Swype mode in Samsung keyboard settings
Find out more about Enabling Swype mode on the samsung keyboard and how to use it
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Battery
How to fast charge on your Galaxy device
Find more about How to fast charge on your Galaxy device with Samsung support
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How to use
Device maintenance > What is Device maintenance feature?
FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Device maintenance > What is Device maintenance feature?' with Samsung Support.
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
Find more about 'How can I personalise and turn predictive text on and off on my Samsung Galaxy device?' with Samsung Support.
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How to use
Adjusting Screen Timeout on my Samsung Phone
Find more about 'Adjusting Screen Timeout on my Samsung Phone' with Samsung Support.
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Lock
How do I remove Pattern Lock code on my phone?
FAQ for Samsung Mobile Device. Find more about 'How do I remove Pattern Lock code on my phone?' with Samsung Support.
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Application
How do I sync my Google account on my mobile device?
FAQ for Samsung Mobile Device. Find more about 'How do I sync my Google account on my mobile device?' with Samsung Support.
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Call & Contacts
How do I transfer contacts using Bluetooth?
FAQ for Samsung Mobile Device. Find more about 'How do I transfer contacts using Bluetooth?' with Samsung Support.
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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How to use
How to connect your Galaxy smartphone to a car using Android Auto
FAQ for Samsung Mobile Device. Find more about 'How to connect your Galaxy smartphone to a car using Android Auto' with Samsung Support.
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How to use
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to disable the Dynamic Lock screen on your Galaxy phone' with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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Call & Contacts
How to import or export contacts stored in SIM card
FAQ for Samsung Mobile Device. Find more about 'How to import or export contacts stored in SIM card' with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set notification sounds for each app on you Galaxy phone
FAQ for Samsung mobile device. Find more about 'How to set notification sounds for each app on you Galaxy phone' with Samsung Support.
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How to use
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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How to use
How to transfer data from IOS smart phone to Galaxy smart phone by using USB Connector
How to Guide for Samsung Mobile Device. Find more about 'How to transfer data from IOS smart phone to Galaxy smart phone by using USB Connector' with Samsung Support.
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How to use
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Galaxy Apps
How to use the Samsung Email app and how to open attachments on a Galaxy phone
Find more about 'How to use the Samsung Email app and how to open attachments on a Galaxy phone' with Samsung Support.
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Application
How to mirror from your Samsung smartphone to your TV
Find more about How to mirror from your Samsung smartphone to your TV with Samsung Support.
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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Call & Contacts
My number is not showing on other's phone when I call
FAQ for Samsung Mobile Device. Find more about 'My number is not showing on other's phone when I call' with Samsung Support.
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Application
Samsung SOS - Smart Phone Emergency Message guide
FAQ for Samsung Mobile Device. Find more about 'Samsung SOS - Smart Phone Emergency Message guide' with Samsung Support.
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Setting
The “unknown tag” message is displayed on my mobile’s screen
FAQ for Samsung Mobile Device. Find more about 'The “unknown tag” message is displayed on my mobile’s screen' with Samsung Support.
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Application
Unlocking Screen with Talk Back enabled
FAQ for Samsung Mobile Device. Find more about 'Unlocking Screen with Talk Back enabled' with Samsung Support.
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Bluetooth
What is an OTG cable and what is it used for?
FAQ for Samsung Mobile Device. Find more about 'What is an OTG cable and what is it used for?' with Samsung Support.
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How to use
What is Screen Mirroring? How to connect your smartphone to your TV?
find out more about the screen mirror feature on some Samsung devices
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Network & WiFi
What is Wi-Fi Direct used for?
FAQ for Samsung Mobile Device. Find more about 'What is Wi-Fi Direct used for?' with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
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Bluetooth
What to do if my Galaxy Buds+ does not connect properly?
Find out more about What to do if my Galaxy Buds+ does not connect properly? with Samsung support
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Battery
Can I still charge my handset if its multipurpose connector gets wet?
FAQ for Samsung Mobile Device. Find more about 'Can I still charge my handset if its multipurpose connector gets wet?' with Samsung Support.
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How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Battery
Check the battery life difference between the left and right earbuds of the Galaxy Buds
Find more about 'Check the battery life difference between the left and right earbuds of the Galaxy Buds' with Samsung Support.
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Software Upgrade
Delightful Experiences from One UI 3 with Android 11
Find more about 'Delightful Experiences from One UI 3 with Android 11' with Samsung Support.
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Application
What is the Dual Messenger feature?
FAQ for Samsung mobile device. Find more about 'What is the Dual Messenger feature?' with Samsung Support.
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How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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How to use
Fingerprint > How do I delete fingerprints
FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Fingerprint > How do I delete fingerprints' with Samsung Support.
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How to use
How do I change the grid size on my Home screen
FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Home and Apps screen > How do I change the grid size on Home screen' with Samsung Support.
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Application
What is the Game Launcher and Game Tools on my Samsung Device
FAQ for Samsung Mobile device. Find out more about "What is the Game Launcher and Game Tools on my Samsung Device" with Samsung Support
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Galaxy Apps
Have you heard of “Find My Mobile”?
FAQ for Find My Mobile
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How to use
How can back up my data to a PC, then recover it when needed?
FAQ for Samsung Mobile Device. Find more about 'How can back up my data to a PC, then recover it when needed?' with Samsung Support.
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How to use
How can I back up data on my device to prevent data loss?
FAQ for Samsung Mobile Device. Find more about 'How can I back up data on my device to prevent data loss?' with Samsung Support.
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Backup & Restore
How can I backup data on my Galaxy device automatically?
FAQ for Samsung Mobile Device. Find more about 'How can I backup data on my Galaxy device automatically' with Samsung Support.
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Setting
How can I check what version of android I have on my device?
FAQ for Samsung mobile. Find more about "How can I check what version of android I have on my device?' with Samsung Support.
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How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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How to use
How can I use Dual audio to share media on multiple devices?
FAQ for Samsung television. Find more about 'How can I use Dual audio to share media on multiple devices?' with Samsung Support.
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Galaxy Apps
How can I use the Calendar app on my Samsung smartphone?
FAQ for Samsung Mobile Device. Find more about 'How can I use the Calendar app on my Samsung smartphone?' with Samsung Support.
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How to use
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Bluetooth
How do I install the Gear VR software?
FAQ for Samsung Mobile Device. Find more about 'How do I install the Gear VR software?' with Samsung Support.
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Backup & Restore
How do I reset my smartphone to factory default settings? (OS Version 4.4)
FAQ for Samsung Mobile Device. Find more about 'How do I reset my smartphone to factory default settings? (OS Version 4.4)' with Samsung Support.
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How to use
How do I use text messages on my device?
Find more about 'How do I use text messages on my device?' with Samsung Support.
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How to use
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung mobile devices. Find more about 'How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?' with Samsung Support.
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How to use
How long is the warranty of a Samsung replacement unit?
FAQ for Samsung Mobile Device. Find more about 'How long is the warranty of a Samsung replacement unit?' with Samsung Support.
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How to use
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung Mobile Devices. Find more about 'How to access data even if your Galaxy phone's touch screen is not available?' with Samsung Support.
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How to use
How to activate my location and change settings for location permissions
FAQ for Samsung mobile devices. Find more about 'How to activate my location and change settings for location permissions' with Samsung Support.
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How to use
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to adjust the font size and style on your Galaxy phone' with Samsung Support.
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How to use
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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How to use
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung mobile device. Find more about 'How to block certain incoming calls on your Galaxy phone' with Samsung Support.
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How to use
How to change themes and icons on your Galaxy phone
FAQ for Samsung mobile device. Find more about 'How to change themes and icons on your Galaxy phone' with Samsung Support.
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How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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How to use
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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How to use
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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How to use
How to couple with a newly purchased earbud and a used earbud
Find more about 'How to couple with a newly purchased earbud and a used earbud' with Samsung Support.
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How to use
How to create or remove a Google account on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to create or remove a Google account on your Galaxy phone' with Samsung Support.
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How to use
How to customise Samsung Keyboard Background
FAQ for Samsung mobile device. Find more about 'How to customise Samsung Keyboard Background' with Samsung Support.
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How to use
How to enable the Wi-Fi calling function on a Galaxy phone
Find more about 'How to enable the Wi-Fi calling function on a Galaxy phone' with Samsung Support.
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Setting
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile Device. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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How to use
How to find the useful features of the Samsung keyboard on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to find the useful features of the Samsung keyboard on your Galaxy phone ' with Samsung Support.
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Application
How to fix apps keep crashing and freezing
FAQ for Samsung Mobile. Find more about 'How to fix apps keep crashing and freezing' with Samsung Support.
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How to use
How to fix Bluetooth connection problems with your phone or tablet?
FAQ for Samsung mobile device. Find more about 'How to fix Bluetooth connection problems with your phone or tablet' with Samsung Support.
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How to use
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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How to use
How to improve the vibration of your Galaxy S22 device
FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
How to make the most out of Edge Panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.
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How to use
How to manage files on your Galaxy Phone
FAQ for Samsung television. Find more about 'How to manage files on your Galaxy Phone' with Samsung Support.
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How to use
How to manage photos and videos in the Gallery app by synchronising them with OneDrive
Find more about 'How to manage photos and videos in the Gallery app by synchronizing them with OneDrive' with Samsung Support.
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How to use
How to Migrate WhatsApp Data from iPhone to Samsung Phone
FAQ for Samsung mobile devices. Find more about 'How to Migrate WhatsApp Data from iPhone to Samsung Phone' with Samsung Support.
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Backup & Restore
How to move from iOS phone to Samsung
FAQ for Samsung Mobile Device. Find more about How to move from iOS phone to Samsung with Samsung Support.
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How to use
How to perform a factory reset on your Galaxy phone
Find more about how to perform a factory reset on your Samsung Galaxy phone at Samsung Support. FAQ for Samsung mobile devices.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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How to use
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to reduce eye strain by using Dark mode on your Galaxy phone' with Samsung Support.
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Setting
How to remove lock screen ads
FAQ for Samsung Mobile. Find more about 'How to remove lock screen ads' with Samsung Support.
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How to use
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to remove unwanted objects from photos on your Galaxy phone' with Samsung Support.
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How to use
How to resize photos in the Gallery app on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to resize photos in the Gallery app on your Galaxy phone' with Samsung Support.
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How to use
How to set an audio file saved on your Galaxy phone as a ringtone
FAQ for Samsung Mobile Devices. Find more about 'How to set an audio file saved on your Galaxy phone as a ringtone' with Samsung Support.
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How to use
How to set the display refresh rate on your Galaxy phone
FAQ for Samsung mobile. Find more about 'How to set the display refresh rate on your Galaxy phone' with Samsung Support.
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How to use
How to set the weather widget location on your Galaxy phone
FAQ for Samsung mobile device. Find more about 'How to set the weather widget location on your Galaxy phone' with Samsung Support.
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Call & Contacts
How to set up Call settings on Android phone
How-to Guide for Samsung Mobile Device. Find more about How to set up Call settings on Android phone with Samsung Support.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
How to solve screenshot errors on devices with Android 12 OS
FAQ for Mobile Devices. Find more about How to solve screenshot errors on devices with Android 12 OS with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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How to use
How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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How to use
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung mobile devices. Find more about 'How to troubleshoot when the Samsung phone display is unexpectedly grayscale' with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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How to use
How to turn the Predictive text feature on and off on a Galaxy phone
Find more about 'How to turn the Predictive text feature on and off on a Galaxy phone' with Samsung Support.
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Software Upgrade
How to update latest software for your Galaxy mobile device
FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.
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How to use
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
How to use the Continue apps on other devices feature
FAQ for Samsung mobile device. Find more about 'How to use the Continue apps on other devices feature' with Samsung Support.
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How to use
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung mobile devices. Find more about 'How to use the Emoji feature on your Galaxy phone' with Samsung Support.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
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Galaxy Apps
How to use the Samsung Members app
FAQ for Samsung Mobile Device. Find more about 'How to use the Samsung Members app' with Samsung Support.
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How to use
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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How to use
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Kies/Smart Switch PC
Kies 3.0: How to copy photos from your device to PC
FAQ for Samsung Mobile Device. Find more about 'Kies 3.0: How to copy photos from your device to PC' with Samsung Support.
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Setting
What do I do when the location information is inaccurate on my Samsung smartphone?
Find out more about What do I do when the location information is inaccurate on my Samsung smartphone? with Samsung Support.
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How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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How to use
My galaxy device is not fast charging how do I fix it?
FAQ for Samsung mobile device. Find more about 'My galaxy device is not fast charging how do I fix it?' with Samsung Support.
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How to use
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
FAQ for Samsung mobile devices. Find more about 'My Samsung smartphone is not recognizing fingerprints. How do I fix it?' with Samsung Support.
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Bluetooth
How to pair and switch devices connected to the Galaxy Buds+
Find out more about How to pair and switch devices connected to the Galaxy Buds+ with Samsung support
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Bluetooth
Pairing a Bluetooth device to my Samsung Phone
Find out more about "Pairing a Bluetooth device to my Samsung Phone" with Samsung Support
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How to use
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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How to use
How do I print from a Samsung Phone?
FAQ for Samsung mobile devices. Find more about 'How do I print from a Samsung Phone?' with Samsung Support.
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How to use
Using Quick Share on my Galaxy Device
FAQ for Samsung mobile device. Find more about 'Using Quick Share on my Galaxy Device' with Samsung Support.
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How to use
Record and capture your Galaxy phone screen
Find more about screen recording and capturing your Galaxy phone screen with Samsung Support New Zealand
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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How to use
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
Find more about 'Restart your Galaxy phone regularly to prevent it from slowing down or freezing' with Samsung Support.
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Hardware
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
Find more about 'Do you hear a small noise from inside of the device when shaking your Galaxy phone?' with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung mobile devices. Find more about 'The GPS location on my smartphone is inaccurate. How do I fix it?' with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Battery
Tips to extend your battery life
FAQ for Samsung Mobile Device. Find more about 'Tips to extend your battery life' with Samsung Support.
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How to use
Tips to make the most out of your Galaxy phone's battery
FAQ for Samsung mobile devices. Find more about 'Tips to make the most out of your Galaxy phone's battery' with Samsung Support.
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Application
How to troubleshoot Google Play Store download
Find more about How to troubleshoot Google Play Store download with Samsung Support
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How to use
Troubleshooting a problem when using Smart View
FAQ for Samsung television. Find more about 'Troubleshooting a problem when using Smart View' with Samsung Support.
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How to use
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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How to use
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Setting
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung television. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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How to use
Using Secure Folder
Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!
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How to use
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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Application
What are the supported languages for translator feature in Bixby Vision?
FAQ for Samsung Mobile Device. Find more about 'What are the supported languages for translator feature in Bixby Vision?' with Samsung Support.
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Application
What does Unified Daemon app do?
FAQ for Samsung Mobile Device. Find more about 'What does Unified Daemon app do?' with Samsung Support.
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Application
What happened to the Dropbox Promotion of 50GB?
FAQ for Samsung Mobile Device. Find more about 'What happened to the Dropbox Promotion of 50GB?' with Samsung Support.
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Setting
What does the Digital Wellbeing feature on my device do?
FAQ for Samsung Mobile Devices, Find out more about 'What does the Digital Wellbeing feature on my device do?' with Samsung Support
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Application
What is mobile tracker?
FAQ for Samsung Mobile Device. Find more about 'What is mobile tracker?' with Samsung Support.
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How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
What is Smart Lock feature and how do I set it on?
FAQ for Samsung mobile devices. Find more about 'What is Smart Lock feature and how do I set it on?' with Samsung Support.
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Application
What is the compatible USB connection for Galaxy S5?
FAQ for Samsung Mobile Device. Find more about 'What is the compatible USB connection for Galaxy S5?' with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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How to use
What is the Samsung Flow and how to use it?
FAQ for Samsung Mobile Device. Find more about 'What is the Samsung Flow and how to use it' with Samsung Support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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How to use
What is the UDC (Under-Display Camera) of the Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the UDC (Under-Display Camera) of the Galaxy Z Fold4 with Samsung Support.
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How to use
What should I do if my device is lost or stolen?
FAQ for Samsung Mobile Device. Find more about 'What should I do if my device is lost or stolen?' with Samsung Support.
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How to use
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung mobile devices. Find more about 'What to do if the battery of my new phone seems to be draining faster?' with Samsung Support.
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How to use
What to do if the screen turns off while using the Galaxy phone?
FAQ for Samsung mobile device. Find more about 'What to do if the screen turns off while using the Galaxy phone?' with Samsung Support.
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How to use
What to do if your Galaxy phone won’t power on properly?
FAQ for Samsung mobile devices. Find more about 'What to do if your Galaxy phone won’t power on properly?' with Samsung Support.
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How to use
What to do if your Galaxy phone's touch screen doesn't work properly
Find more about 'What to do if your Galaxy phone's touch screen doesn't work properly' with Samsung Support.
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How to use
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung mobile device. Find more about 'What to do if your S Pen is often disconnected from your Galaxy phone' with Samsung Support.
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How to use
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
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Battery
What to do when mobile device has problem with charging, turning on, or boot loop
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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How to use
What to do when your Galaxy S21 Ultra does not recognize s pen input on certain screen areas?
FAQ for Samsung mobile. Find more about 'What to do when your Galaxy S21 Ultra does not recognize s pen input on certain screen areas' with Samsung Support.
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Software Upgrade
Where can I find all the apps I downloaded on my phone?
FAQ for Samsung Mobile Device. Find more about 'Where can I find all the apps I downloaded on my phone?' with Samsung Support.
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How to use
Where can I find the serial number of my Smart Phone or Tablet?
FAQ for Samsung Mobile Device. Find more about 'Where can I find the serial number of my Smart Phone or Tablet?' with Samsung Support.
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How to use
Why is my phone slowing down and how can I speed it up?
FAQ for Samsung mobile device. Find more about 'Why is my phone slowing down and how can I speed it up?' with Samsung Support.
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Battery
Will the Wireless Charging Pad damage magnetic bank cards?
FAQ for Samsung Mobile Device. Find more about 'Will the Wireless Charging Pad damage magnetic bank cards?' with Samsung Support.
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Application
Does Samsung Notes support a PC program?
Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!
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Backup & Restore
How to use Samsung Smart Switch to transfer the data between two Samsung devices
How do I transfer my data from my old Android phone to my new one?
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Setting
How do I find the user manual and basic how to tips for my device?
Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!
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How to use
The card image I see in Samsung Pay does not match my physical card. Why?
Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!
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Setting
How do I enable predictive text on my phone?
Find more about 'How can I personalise and turn predictive text on and off on my Samsung Galaxy device?' with Samsung Support.
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How to use
Secure Folder > How to create Secure Folder?
Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!
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How to use
Secure Folder > What is Secure folder?
Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!
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Application
Smart Switch in Samsung Galaxy S3
How do I transfer my data from my old Android phone to my new one?
Manuals & Downloads
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