How do i find the user manual and basic how to tips for my device?

Last Update Date : Mar 11. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Pre-installed on your mobile device is a setting which will give you more detailed information about your devices key features, basic features and settings.  

To Find this section:

Step 1: Open Settings on yours device
Step 2: Scroll to the bottom and Select User Manual 

Once you have clicked into the User Manual. you will be redirected to a page with many in depth files.
These are grouped into the below catagories.

 

You can download the user manual from our Manuals & Downloads page.

Key FeaturesClick to Expand

Here you can find out more in depth details about the below.  

 

- Camera 

- AR Emoji

- Ultrasonic Fingerprint

- Wireless PowerShare

- Bixby

- Bixby vision

- Bixby Routines

BasicsClick to Expand

Here you can find out more in depth details about the below.

 

- Device layout and functions

- Wireless PowerShare

- SIM or USIM card (Nano-SIM card)

- Transferring data from your previous device..

- Understanding the screen

- Notification Panel 

App FeaturesClick to Expand

Here you can find out more in depth details about the below

 

- Bixby

- Bixby features

- Camera

- AR Emoji

- Smart Things

SettingsClick to Expand

Here you can find out more in depth details about the below

 

- Connections 

- Bibxy Routines

- Device care

- Fingerprint recognition

- Accounts and Back up

AppendixClick to Expand

Here you can find out more in depth details about the below

 

- Accessibility

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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