Galaxy Note9
Popular FAQs
Galaxy Note9
SM-N960F/DSSolutions & Tips
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How to use
Galaxy eSIM and supported network carriers
Galaxy eSIM and supported network carriers
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Hardware
Third-party products causing paint to peel off Galaxy devices
Third-party products causing paint to peel off Galaxy devices
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Battery
Galaxy Phone Battery Replacement Pricing
Galaxy Phone Battery Replacement Pricing
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Software Upgrade
Simplified app names in Galaxy One UI 6
Simplified app names in Galaxy One UI 6
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How to use
Protect your Galaxy device with the new Auto Blocker feature
Protect your Galaxy device with the new Auto Blocker feature
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How to use
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
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Hardware
Galaxy Phone Screen Repair Price
Galaxy Phone Screen Repair Price
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Setting
Pin an app to your phone screen so that it can't be closed
Pin an app to your phone screen so that it can't be closed
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Power
How to restart Samsung Mobile Device?
How to restart Samsung Mobile Device?
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How to use
How to Book a Service Centre Appointment
How to Book a Service Centre Appointment
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Galaxy device slows down, freezes, or displays ads after installing third-party apps
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Power
Why is your Samsung Galaxy device heating up
Why is your Samsung Galaxy device heating up
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Camera
Tips for taking clear close-up photos with Galaxy phones
Tips for taking clear close-up photos with Galaxy phones
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Navigate your Galaxy phone and Galaxy tablet using Multi control
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How to use
How to find the IMEI, model number, and serial number for Samsung Galaxy device?
How to find the IMEI, model number, and serial number for Samsung Galaxy device?
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Samsung Pay
Troubleshoot NFC issues on Galaxy devices
Troubleshoot NFC issues on Galaxy devices
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Hardware
What is the difference between the Galaxy Z Flip models?
What is the difference between the Galaxy Z Flip models?
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Use two hands with your Samsung Galaxy devices for maximum productivity
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Network & WiFi
Test Network carriers that support 5G for Samsung Galaxy devices
Test Network carriers that support 5G for Samsung Galaxy devices
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How to use
How to capture an image from a video frame
How to capture an image from a video frame
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Setting
How to solve screenshot errors on devices with Android 13 OS
How to solve screenshot errors on devices with Android 13 OS
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How to use
How to record, edit and share videos in 8K with your Galaxy device
How to record, edit and share videos in 8K with your Galaxy device
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How to use
How to use Samsung Video editor
How to use Samsung Video editor
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Setting
How to add or remove buttons from Quick Settings panel
How to add or remove buttons from Quick Settings panel
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Call & Contacts
How to turn off emergency sos function
How to turn off emergency sos function
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Setting
How to find and remove duplicate files on your Galaxy device
How to find and remove duplicate files on your Galaxy device
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Battery
Prevent Your Galaxy Phone from Being Overcharged
Prevent Your Galaxy Phone from Being Overcharged
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How to use
Why touching the screen might not work properly
Why touching the screen might not work properly
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How to use
How to transfer data using Smart Switch
How to transfer data using Smart Switch
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Battery
Issues with wired charging
Issues with wired charging
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Software Upgrade
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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Backup & Restore
How to backup your Photos or Videos in Google Photos?
How to backup your Photos or Videos in Google Photos?
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Setting
How to adjust full screen color balance of display in Samsung Mobile Device?
How to adjust full screen color balance of display in Samsung Mobile Device?
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Battery
How to charge the battery of Samsung Mobile Device?
How to charge the battery of Samsung Mobile Device?
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Setting
How to install or remove memory card in Samsung Mobile Device?
How to install or remove memory card in Samsung Mobile Device?
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Call & Contacts
How to transfer contacts from Outlook to Samsung Mobile Device?
How to transfer contacts from Outlook to Samsung Mobile Device?
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Setting
How to check IMEI on Samsung Mobile Device?
How to check IMEI on Samsung Mobile Device?
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Galaxy Apps
How to get Fortnite Galaxy Skin for Samsung Galaxy Note9?
How to get Fortnite Galaxy Skin for Samsung Galaxy Note9?
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Camera
How to use Palm Gesture to take Selfie on Samsung Mobile Device?
How to use Palm Gesture to take Selfie on Samsung Mobile Device?
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Camera
How to set Floating Camera Button on Preview Screen of Samsung Mobile Device?
How to set Floating Camera Button on Preview Screen of Samsung Mobile Device?
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How to use
What is Secure Folder and how to use it on Samsung Mobile Device?
What is Secure Folder and how to use it on Samsung Mobile Device?
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Application
How to activate Dual Messenger feature on Samsung Mobile Device?
How to activate Dual Messenger feature on Samsung Mobile Device?
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Bluetooth
How to transfer files between devices via Bluetooth?
How to transfer files between devices via Bluetooth?
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Setting
How to set countdown timer for Samsung Mobile Device?
How to set countdown timer for Samsung Mobile Device?
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Multimedia
What is Game Launcher and how to use it in Samsung Mobile Device?
What is Game Launcher and how to use it in Samsung Mobile Device?
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Application
How to disable Apps notifications on Samsung Mobile Device?
How to disable Apps notifications on Samsung Mobile Device?
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Network & WiFi
How to forget a network on Samsung Mobile Device?
How to forget a network on Samsung Mobile Device?
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Lock
How to remove registered fingerprints on Samsung Mobile Device?
How to remove registered fingerprints on Samsung Mobile Device?
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Setting
What is Edge Panel and how to use it on Samsung Mobile Device?
What is Edge Panel and how to use it on Samsung Mobile Device?
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Setting
How to change Font Style on Samsung Mobile Device?
How to change Font Style on Samsung Mobile Device?
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Setting
How to adjust brightness on Samsung Mobile Device?
How to adjust brightness on Samsung Mobile Device?
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Setting
How to add/remove languages on Samsung Mobile Device?
How to add/remove languages on Samsung Mobile Device?
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Lock
How to prevent pocket dialing on Samsung Mobile Device?
How to prevent pocket dialing on Samsung Mobile Device?
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Lock
How to set up SIM Card Lock on Samsung Mobile Device?
How to set up SIM Card Lock on Samsung Mobile Device?
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Network & WiFi
How to set up Access Point Name (APN) on Samsung Mobile Device?
How to set up Access Point Name (APN) on Samsung Mobile Device?
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Multimedia
Is there an music app on my Galaxy Phone?
Is there an music app on my Galaxy Phone?
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How to use
How to connect devices using WiFi Direct?
How to connect devices using WiFi Direct?
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Application
How to connect your Galaxy smartphone to a car using Android Auto
How to connect your Galaxy smartphone to a car using Android Auto
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How to use
Step by Step Guide for Samsung Redemption
Step by Step Guide for Samsung Redemption
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How to use
How can I use Dual Audio to share media on multiple devices?
How can I use Dual Audio to share media on multiple devices?
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Galaxy Apps
Troubleshooting a problem when using Smart View
Troubleshooting a problem when using Smart View
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to Wi-Fi
How to troubleshoot a Galaxy phone that won't connect to Wi-Fi
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How to use
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
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Multimedia
How to Check When Your Photos Were Taken in the Samsung Gallery App
How to Check When Your Photos Were Taken in the Samsung Gallery App
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Setting
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
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Setting
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
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Call & Contacts
How to Make a Video Call With the Google Duo App on a Galaxy Phone
How to Make a Video Call With the Google Duo App on a Galaxy Phone
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How to use
How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3
How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3
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How to use
How to Resize Photos in the Gallery App on Your Galaxy Phone
How to Resize Photos in the Gallery App on Your Galaxy Phone
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Backup & Restore
How to Migrate WhatsApp Data from iPhone to Samsung Phone
How to Migrate WhatsApp Data from iPhone to Samsung Phone
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Bluetooth
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
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How to use
How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3
How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3
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How to use
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
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Setting
How to Adjust Your Galaxy Phone's Refresh Rate
How to Adjust Your Galaxy Phone's Refresh Rate
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How to use
What to Do When Samsung Phone Display Colour is Grayscale
What to Do When Samsung Phone Display Colour is Grayscale
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Multimedia
How to Use the AR Emoji Feature on Your Galaxy phone
How to Use the AR Emoji Feature on Your Galaxy phone
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How to use
What to Do When Your Galaxy Device's Buttons Stop Working
What to Do When Your Galaxy Device's Buttons Stop Working
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How to use
I dropped my device in water
I dropped my device in water
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Multimedia
How to Share Photos and Videos with Quick Share
How to Share Photos and Videos with Quick Share
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How to use
What is RAM Plus and How to Use It?
What is RAM Plus and How to Use It?
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Camera
How does the Flaw Detection camera feature work on the Samsung Galaxy Note9?
How does the Flaw Detection camera feature work on the Samsung Galaxy Note9?
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Hardware
How to use Screen off Memos on Samsung Galaxy Note9?
How to use Screen off Memos on Samsung Galaxy Note9?
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Hardware
How to use Samsung DeX with Galaxy Note9?
How to use Samsung DeX with Galaxy Note9?
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Setting
How to customise the remote control on the Samsung Galaxy Note9 S Pen?
How to customise the remote control on the Samsung Galaxy Note9 S Pen?
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Hardware
How to use the S Pen remote control on the Samsung Galaxy Note9?
How to use the S Pen remote control on the Samsung Galaxy Note9?
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How to use
How to get remote support using Smart Tutor on Samsung Mobile Device?
How to get remote support using Smart Tutor on Samsung Mobile Device?
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How to use
How to enable and disable app notifications on your Samsung smartphone
How to enable and disable app notifications on your Samsung smartphone
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How to use
How to force reboot your samsung smartphone
How to force reboot your samsung smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung smartphone
How to use the ‘call recording’ feature on your Samsung smartphone
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How to use
How to set a custom ringtone for a contact on your Samsung smartphone
How to set a custom ringtone for a contact on your Samsung smartphone
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How to use
How to check for and schedule software updates on your Samsung smartphone
How to check for and schedule software updates on your Samsung smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung smartphone
How to use the ‘Battery and device care’ feature of your Samsung smartphone
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How to use
How to import and export contacts on your Samsung smartphone
How to import and export contacts on your Samsung smartphone
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How to use
How to view, edit and save contacts on your Samsung smartphone
How to view, edit and save contacts on your Samsung smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung smartphone
How to set a picture or video as the ‘call background’ on your Samsung smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung smartphone
How to use the ‘screen recording’ feature on your Samsung smartphone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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How to use
How to ensure seamless performance of your Samsung smartphone
How to ensure seamless performance of your Samsung smartphone
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How to use
How to view call logs on your Samsung smartphone
How to view call logs on your Samsung smartphone
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How to use
How to check the battery percentage on your Samsung smartphone
How to check the battery percentage on your Samsung smartphone
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How to use
How to create a Samsung account on your Samsung smartphone
How to create a Samsung account on your Samsung smartphone
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How to use
How to update software on your Samsung smartphone
How to update software on your Samsung smartphone
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How to use
How to ensure optimum charging on your Samsung smartphone
How to ensure optimum charging on your Samsung smartphone
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How to use
How to optimize your Samsung smartphone’s performance and avoid heating
How to optimize your Samsung smartphone’s performance and avoid heating
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How to use
How to optimise network connectivity of your Samsung smartphone
How to optimise network connectivity of your Samsung smartphone
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How to use
How to optimize charging of your Samsung smartphone
How to optimize charging of your Samsung smartphone
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
Get complete diagnostic support for your smartphone on the Samsung Members app
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Setting
What is this Proximity Sensor on your Samsung smartphone
What is this Proximity Sensor on your Samsung smartphone
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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How to use
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots using the side keys of your Samsung smartphone
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
How to enable and disable app notifications on your Samsung Galaxy smartphone
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How to use
How to force reboot your Samsung Galaxy smartphone
How to force reboot your Samsung Galaxy smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
How to block and unblock contacts on your Samsung Galaxy smartphone
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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How to use
How to update software
How to update software
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How to use
How to ensure optimum charging
How to ensure optimum charging
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How to use
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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How to use
How to optimize network connectivity
How to optimize network connectivity
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How to use
How to optimize charging of your Galaxy smartphone
How to optimize charging of your Galaxy smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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How to use
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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How to use
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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How to use
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
How to automatically refresh the Samsung Galaxy weather widget through movement
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How to use
How to change the language settings of each app in your Galaxy device
How to change the language settings of each app in your Galaxy device
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How to use
How to select and view only the albums you want to see in Galaxy gallery
How to select and view only the albums you want to see in Galaxy gallery
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How to use
How to connect your Galaxy device to other devices using Connected Devices
How to connect your Galaxy device to other devices using Connected Devices
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How to use
How to use your Galaxy camera to add and edit a watermark for your photos
How to use your Galaxy camera to add and edit a watermark for your photos
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
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How to use
Safety precautions when using a Galaxy device
Safety precautions when using a Galaxy device
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How to use
How to solve S Pen connection issues
How to solve S Pen connection issues
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Battery
Why Samsung Mobile Device stops charging when it is not fully charged?
Why Samsung Mobile Device stops charging when it is not fully charged?
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Battery
Tips to extend your battery usage time for Samsung Mobile Device
Tips to extend your battery usage time for Samsung Mobile Device
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Application
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
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Hardware
How to remove fingerprints and dust from the window glass panel in Samsung Mobile Device?
How to remove fingerprints and dust from the window glass panel in Samsung Mobile Device?
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Camera
Why the video screen twinkles and black lines appear when recording inside or under fluorescent lamp?
Why the video screen twinkles and black lines appear when recording inside or under fluorescent lamp?
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Camera
Light appears as linear or spread when taking pictures in Samsung Mobile Device?
Light appears as linear or spread when taking pictures in Samsung Mobile Device?
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Audio
What to do when Samsung Mobile Device is exposed to underwater and affect the sound quality during call?
What to do when Samsung Mobile Device is exposed to underwater and affect the sound quality during call?
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Hardware
Screen on Samsung Mobile Device turned on continuously during calls
Screen on Samsung Mobile Device turned on continuously during calls
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Hardware
Can Samsung Mobile Device submerge in sea water?
Can Samsung Mobile Device submerge in sea water?
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How to use
Will Samsung Mobile Device affected by image burn-in phenomenon from soft buttons left on the screen?
Will Samsung Mobile Device affected by image burn-in phenomenon from soft buttons left on the screen?
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Battery
What to do if Samsung Mobile Device heated up while charging the battery?
What to do if Samsung Mobile Device heated up while charging the battery?
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Camera
Black dots appear when recording or taking picture using Samsung Mobile Device
Black dots appear when recording or taking picture using Samsung Mobile Device
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Hardware
What to do when the touchscreen of Samsung Mobile Device responds slowly or improperly?
What to do when the touchscreen of Samsung Mobile Device responds slowly or improperly?
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Lock
Does Samsung Mobile Device has the option to use pictures/captured image to unlock when it is locked by Face Recognition?
Does Samsung Mobile Device has the option to use pictures/captured image to unlock when it is locked by Face Recognition?
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Lock
What is Intelligent Scan and how to use it?
What is Intelligent Scan and how to use it?
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Message
App Icon Badge is not appearing on messages application in Android 8.0 Oreo
App Icon Badge is not appearing on messages application in Android 8.0 Oreo
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Application
How to switch the App notification between number and dot style in Android 8.0 Oreo?
How to switch the App notification between number and dot style in Android 8.0 Oreo?
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Application
What is Bixby Vision and how to use it?
What is Bixby Vision and how to use it?
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Bluetooth
What is Samsung DeX Pad and how to use it?
What is Samsung DeX Pad and how to use it?
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Setting
How to install and remove SIM or USIM card in Samsung Mobile Device?
How to install and remove SIM or USIM card in Samsung Mobile Device?
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Setting
How to format Micro SD Card on Samsung Mobile Device?
How to format Micro SD Card on Samsung Mobile Device?
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Network & WiFi
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
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Battery
Battery Safety Information for Samsung Mobile Device
Battery Safety Information for Samsung Mobile Device
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Camera
How does the Scene Optimiser improve my photos?
How does the Scene Optimiser improve my photos?
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Bluetooth
How to connect the S Pen via Bluetooth on Samsung Galaxy Note9?
How to connect the S Pen via Bluetooth on Samsung Galaxy Note9?
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Audio
How to activate Samsung Galaxy Note9 Dolby Atmos stereo speakers?
How to activate Samsung Galaxy Note9 Dolby Atmos stereo speakers?
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How to use
What is the difference between Samsung Galaxy Note8 and Note9?
What is the difference between Samsung Galaxy Note8 and Note9?
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Multimedia
How to personalise AR emojis with Live message on Samsung Galaxy Note9?
How to personalise AR emojis with Live message on Samsung Galaxy Note9?
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Battery
What is the battery life and storage capacity of Samsung Galaxy Note9?
What is the battery life and storage capacity of Samsung Galaxy Note9?
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How to use
How to use Samsung Galaxy Note9 S Pen with the DeX Cable?
How to use Samsung Galaxy Note9 S Pen with the DeX Cable?
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Hardware
What are the new design features of Samsung Galaxy Note9?
What are the new design features of Samsung Galaxy Note9?
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Camera
Sound generated by Samsung Galaxy Note9 during shaking
Sound generated by Samsung Galaxy Note9 during shaking
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Camera
How to take a photo with the S Pen on Samsung Galaxy Note9?
How to take a photo with the S Pen on Samsung Galaxy Note9?
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Hardware
How to use Samsung Galaxy Note9 S Pen?
How to use Samsung Galaxy Note9 S Pen?
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How to use
How is Samsung Galaxy Note9 better than Note8?
How is Samsung Galaxy Note9 better than Note8?
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Application
What is Air command on Samsung Galaxy Note9?
What is Air command on Samsung Galaxy Note9?
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Camera
New features added to Samsung Galaxy Note9 Intelligent Camera
New features added to Samsung Galaxy Note9 Intelligent Camera
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How to use
Is Samsung Galaxy Note9 compatible with Gear VR?
Is Samsung Galaxy Note9 compatible with Gear VR?
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Camera
Is Samsung Galaxy Note9 consider faulty when the rear camera is tilted?
Is Samsung Galaxy Note9 consider faulty when the rear camera is tilted?
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Message
What to do when SD Card message appears on Samsung Galaxy Note9?
What to do when SD Card message appears on Samsung Galaxy Note9?
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Application
What is Super Slow Mo, and how is it different from Slow Motion Video?
What is Super Slow Mo, and how is it different from Slow Motion Video?
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Application
What is Bixby 2.0 and how does it differ from Bixby 1.0?
What is Bixby 2.0 and how does it differ from Bixby 1.0?
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Camera
How to use Hold camera button on Samsung Galaxy Note9?
How to use Hold camera button on Samsung Galaxy Note9?
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Hardware
Is Samsung Galaxy Note9 waterproof?
Is Samsung Galaxy Note9 waterproof?
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Setting
How to resolve AOD clock’s afterimage appearing issue during screen unlock?
How to resolve AOD clock’s afterimage appearing issue during screen unlock?
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How to use
How to connect Samsung Galaxy Note9 to a screen using DeX?
How to connect Samsung Galaxy Note9 to a screen using DeX?
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Setting
How to customise the remote control settings on my S Pen?
How to customise the remote control settings on my S Pen?
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Hardware
What to do when Samsung Galaxy Note9 S Pen is not performing properly?
What to do when Samsung Galaxy Note9 S Pen is not performing properly?
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Multimedia
How to get Fortnite on Samsung Galaxy Devices?
How to get Fortnite on Samsung Galaxy Devices?
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Camera
What updated features does My Emoji have on the Samsung Galaxy Note9?
What updated features does My Emoji have on the Samsung Galaxy Note9?
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Bluetooth
How to connect Samsung Galaxy Note9 to a Bluetooth device?
How to connect Samsung Galaxy Note9 to a Bluetooth device?
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Setting
How to fix distorted wallpaper after setting up Samsung Galaxy Note9?
How to fix distorted wallpaper after setting up Samsung Galaxy Note9?
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Setting
How to enable Touch Sensitivity on Samsung Galaxy Note9?
How to enable Touch Sensitivity on Samsung Galaxy Note9?
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Application
How to prevent Bixby Voice from showing up when unlock the lock screen of Samsung Galaxy Note9?
How to prevent Bixby Voice from showing up when unlock the lock screen of Samsung Galaxy Note9?
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Battery
What to do when the history of battery usage graph is missing on Samsung Galaxy Note9?
What to do when the history of battery usage graph is missing on Samsung Galaxy Note9?
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Multimedia
How to use the Record feature of Game Tools on Samsung Mobile Device?
How to use the Record feature of Game Tools on Samsung Mobile Device?
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Software Upgrade
How to check for Software Upgrade on Samsung Mobile Device?
How to check for Software Upgrade on Samsung Mobile Device?
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Power
How to set Power Saving mode on Samsung Mobile Device?
How to set Power Saving mode on Samsung Mobile Device?
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Backup & Restore
What to take note when using a new memory card on Samsung Mobile Device?
What to take note when using a new memory card on Samsung Mobile Device?
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Hardware
Floating icon appears whenever S Pen is detached from Samsung Mobile Device
Floating icon appears whenever S Pen is detached from Samsung Mobile Device
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Lock
How to use Face Recognition to unlock Samsung Mobile Device?
How to use Face Recognition to unlock Samsung Mobile Device?
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Application
How to set up Google account on Samsung Mobile device?
How to set up Google account on Samsung Mobile device?
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Network & WiFi
How to connect Samsung Mobile Device to Wi-Fi network?
How to connect Samsung Mobile Device to Wi-Fi network?
-
Setting
How to enable One-handed mode on Samsung Mobile Device?
How to enable One-handed mode on Samsung Mobile Device?
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Lock
How to set Screen Lock Pattern on Samsung Mobile Device?
How to set Screen Lock Pattern on Samsung Mobile Device?
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Network & WiFi
How to set Flight Mode on Samsung Mobile Device?
How to set Flight Mode on Samsung Mobile Device?
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Setting
How to set Screen Timeout on Samsung Mobile Device?
How to set Screen Timeout on Samsung Mobile Device?
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Setting
What to do when touch screen is not responding well when using certain Apps on Samsung Mobile Device?
What to do when touch screen is not responding well when using certain Apps on Samsung Mobile Device?
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Camera
How to launch Camera quickly on locked screen?
How to launch Camera quickly on locked screen?
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Setting
How to factory reset Samsung Mobile Device?
How to factory reset Samsung Mobile Device?
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Setting
What to do when Samsung mobile device is recognized as memory card in PC Studio when connected?
What to do when Samsung mobile device is recognized as memory card in PC Studio when connected?
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Software Upgrade
What are the new Android Pie features?
What are the new Android Pie features?
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Software Upgrade
What are the new concepts that will affect the interface when upgrade to Android Pie OS?
What are the new concepts that will affect the interface when upgrade to Android Pie OS?
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Message
What to do when AGIF Images cannot be uploaded via Messages App on Samsung Mobile Devices?
What to do when AGIF Images cannot be uploaded via Messages App on Samsung Mobile Devices?
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Application
What to do when Flaw detection activate improperly on unwanted moment?
What to do when Flaw detection activate improperly on unwanted moment?
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How to use
Always-on care, for your device
Always-on care, for your device
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy device?
How can I optimise and extend the battery life on my Samsung Galaxy device?
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Setting
How to adjust Display Settings with One UI
How to adjust Display Settings with One UI
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How to use
How to set a Pattern, Pin or Password for your Lock screen
How to set a Pattern, Pin or Password for your Lock screen
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Application
What is Digital wellbeing feature on Samsung Smartphone?
What is Digital wellbeing feature on Samsung Smartphone?
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How to use
How to set up Smartthings Hub on your Samsung Smartphone?
How to set up Smartthings Hub on your Samsung Smartphone?
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Battery
How to charge your friend's phone wireless with Samsung S10 series
How to charge your friend's phone wireless with Samsung S10 series
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How to use
Using air action and gesture on Galaxy Note 10
Using air action and gesture on Galaxy Note 10
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Hardware
How to record your gameplay using the screen recorder on your Galaxy Note 10
How to record your gameplay using the screen recorder on your Galaxy Note 10
-
How to use
How to create a GIF with your Galaxy Note 9 or Note 10
How to create a GIF with your Galaxy Note 9 or Note 10
-
How to use
How to clear the app cache when an app is causing issue on your Galaxy phone
How to clear the app cache when an app is causing issue on your Galaxy phone
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How to use
The easy way to transfer content to your new Galaxy Smartphone
The easy way to transfer content to your new Galaxy Smartphone
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Setting
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
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Application
How To Troubleshoot Google Play Store Download
How To Troubleshoot Google Play Store Download
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Application
How To Remove Lock Screen Ads
How To Remove Lock Screen Ads
-
Application
Why Are Apps on My Samsung Mobile Device Forcibly Closing
Why Are Apps on My Samsung Mobile Device Forcibly Closing
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Galaxy Apps
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
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Audio
What to Do if You Cannot Hear the Phone Call Sound Well
What to Do if You Cannot Hear the Phone Call Sound Well
-
How to use
How can I check what version of Android I have on my device?
How can I check what version of Android I have on my device?
-
How to use
How to manage files on your Galaxy Phone
How to manage files on your Galaxy Phone
-
How to use
Record and capture your Galaxy phone screen
Record and capture your Galaxy phone screen
-
How to use
Useful audio settings on the Galaxy phone including Separate app sound
Useful audio settings on the Galaxy phone including Separate app sound
-
Message
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
-
Setting
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
-
Call & Contacts
How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts
How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts
-
Multimedia
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
-
Network & WiFi
How to Enable the Wi-Fi Calling Function on a Galaxy phone
How to Enable the Wi-Fi Calling Function on a Galaxy phone
-
Software Upgrade
Delightful Experiences from One UI 3 with Android 11
Delightful Experiences from One UI 3 with Android 11
-
Backup & Restore
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
-
Hardware
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
-
Hardware
Why is There a Small Noise When I Shake My Galaxy Phone?
Why is There a Small Noise When I Shake My Galaxy Phone?
-
Network & WiFi
Check the SIM Card When Phone Calls and Cellular Data are Not Available
Check the SIM Card When Phone Calls and Cellular Data are Not Available
-
Galaxy Apps
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
-
Hardware
How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well
How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well
-
How to use
What to Do If Your Galaxy Phone's Screen Won't Rotate?
What to Do If Your Galaxy Phone's Screen Won't Rotate?
-
Call & Contacts
How to Access Your Galaxy Phone Data When Touch Screen is Spoilt
How to Access Your Galaxy Phone Data When Touch Screen is Spoilt
-
Call & Contacts
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
-
Power
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
-
Network & WiFi
How to Use 5G on Your Galaxy Phone
How to Use 5G on Your Galaxy Phone
-
How to use
Useful Features of the Samsung Keyboard on Your Galaxy Phone
Useful Features of the Samsung Keyboard on Your Galaxy Phone
-
Power
What to Do If Your Galaxy Phone Won’t Power On Properly?
What to Do If Your Galaxy Phone Won’t Power On Properly?
-
Setting
How to Disable the Dynamic Lock Screen on Your Galaxy Phone
How to Disable the Dynamic Lock Screen on Your Galaxy Phone
-
Bluetooth
What is Bluetooth Low Energy (BLE) Technology?
What is Bluetooth Low Energy (BLE) Technology?
-
Power
My Galaxy Device is Not Fast Charging, How Do I Fix It?
My Galaxy Device is Not Fast Charging, How Do I Fix It?
-
How to use
Why is My Phone Slowing Down and How Can I Speed It Up?
Why is My Phone Slowing Down and How Can I Speed It Up?
-
Setting
What is Smart Lock Feature and How Do I Turn it On?
What is Smart Lock Feature and How Do I Turn it On?
-
Setting
How to Adjust the Font Size and Style on Your Galaxy Phone
How to Adjust the Font Size and Style on Your Galaxy Phone
-
How to use
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
-
How to use
How to Use the TalkBack Feature
How to Use the TalkBack Feature
-
Power
Tips to Make the Most Out of Your Galaxy Phone's Battery
Tips to Make the Most Out of Your Galaxy Phone's Battery
-
How to use
How to Activate the Always On Display Feature on Your Galaxy Phone
How to Activate the Always On Display Feature on Your Galaxy Phone
-
How to use
What to Do When Your Phone Heats Up
What to Do When Your Phone Heats Up
-
Setting
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
-
How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
The GPS location on my smartphone is inaccurate. How do I fix it?
-
Setting
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
-
Backup & Restore
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
-
Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
-
Battery
What to do when mobile device has problem with charging, turning on, or boot loop
What to do when mobile device has problem with charging, turning on, or boot loop
-
How to use
Will device NFC work if equipped with LED cover?
Will device NFC work if equipped with LED cover?
-
How to use
How to set up Call settings on Android phone
How to set up Call settings on Android phone
-
How to use
How to Use the 'Continue apps on other devices' Feature
How to Use the 'Continue apps on other devices' Feature
-
Setting
How to Activate My Location and Change Settings for Location Permissions
How to Activate My Location and Change Settings for Location Permissions
-
Setting
How to Clear the App Cache and Data on Your Galaxy Phone
How to Clear the App Cache and Data on Your Galaxy Phone
-
Network & WiFi
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
-
How to use
How to Perform a Factory Reset on Your Galaxy Phone
How to Perform a Factory Reset on Your Galaxy Phone
-
Network & WiFi
How to Enable or Disable Mobile Data on Your Galaxy Phone
How to Enable or Disable Mobile Data on Your Galaxy Phone
-
How to use
How to Create a GIF from Photos on Your Galaxy Phone
How to Create a GIF from Photos on Your Galaxy Phone
-
How to use
How to Create or Remove a Google Account on Your Galaxy Phone
How to Create or Remove a Google Account on Your Galaxy Phone
-
Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
How to troubleshoot when Bluetooth headset audio is unstable
-
Setting
How do I delete all of my personal information from my device?
How do I delete all of my personal information from my device?
-
Setting
Remove accounts from your Galaxy phone or tablet
Remove accounts from your Galaxy phone or tablet
-
Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
What to do when your Galaxy device is unable to make or receive calls
-
Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
What to do when calls disconnect or there’s no network signal on your Galaxy device
-
SNS
Poor picture quality when sharing pictures to Instagram
Poor picture quality when sharing pictures to Instagram
-
Setting
The proximity sensor is not working properly
The proximity sensor is not working properly
-
Galaxy Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
How to use Diagnostics in the Samsung Members app on your Galaxy device
-
Audio
What to do when there is no sound in my wired headphones
What to do when there is no sound in my wired headphones
-
How to use
How to Set Up and Use Samsung Pass on Your Galaxy Phone
How to Set Up and Use Samsung Pass on Your Galaxy Phone
-
Setting
How to Use the Do Not Disturb Mode on Your Galaxy Phone
How to Use the Do Not Disturb Mode on Your Galaxy Phone
-
How to use
How to prevent the overheating of your Galaxy device
How to prevent the overheating of your Galaxy device
-
Power
How can I prevent micro-vibrations?
How can I prevent micro-vibrations?
-
How to use
There is a gap between the screen and frame of my device
There is a gap between the screen and frame of my device
-
How to use
How to troubleshoot Camera app errors
How to troubleshoot Camera app errors
-
Battery
Issues with wireless charging
Issues with wireless charging
-
How to use
How to troubleshoot software update issues
How to troubleshoot software update issues
-
Network & WiFi
How to troubleshoot Mobile data issues
How to troubleshoot Mobile data issues
-
How to use
My device is shattered and there is a crack on my screen
My device is shattered and there is a crack on my screen
-
How to use
What's new in ONE UI 4.0?
What's new in ONE UI 4.0?
-
Galaxy Apps
The display isn't working properly
The display isn't working properly
-
Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
How to troubleshoot when your device doesn't detect an SD card
-
Audio
How to troubleshoot poor sound quality during a phone call
How to troubleshoot poor sound quality during a phone call
-
How to use
Questions about ONE UI 4.0
Questions about ONE UI 4.0
-
How to use
How to protect your Galaxy device from malware
How to protect your Galaxy device from malware
-
How to use
How to reboot a frozen Galaxy device
How to reboot a frozen Galaxy device
-
How to use
How to Customise Your Phone's Always On Display
How to Customise Your Phone's Always On Display
-
Network & WiFi
Share Your Wi-Fi Password Without Typing It
Share Your Wi-Fi Password Without Typing It
-
How to use
Virtual Onboarding Service
Virtual Onboarding Service
-
Software Upgrade
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
-
Message
How to Make Calls and Send Messages on Other Galaxy Devices
How to Make Calls and Send Messages on Other Galaxy Devices
-
Setting
How to Set the Weather Widget Location on Your Galaxy Phone
How to Set the Weather Widget Location on Your Galaxy Phone
-
Call & Contacts
How to Block Certain Incoming Calls on Your Galaxy Phone
How to Block Certain Incoming Calls on Your Galaxy Phone
-
Setting
How to Change Themes and Icons on Your Galaxy Phone
How to Change Themes and Icons on Your Galaxy Phone
-
Galaxy Apps
How to Activate and Use Game Launcher on Your Galaxy Phone
How to Activate and Use Game Launcher on Your Galaxy Phone
-
Setting
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
-
How to use
How to use the S22 Ultra S Pen and check its compatibility
How to use the S22 Ultra S Pen and check its compatibility
-
How to use
How to use AR Emoji Sticker
How to use AR Emoji Sticker
-
How to use
What to do if your Touch Screen is not working properly
What to do if your Touch Screen is not working properly
-
How to use
What to do if your microphone or speaker is not working properly
What to do if your microphone or speaker is not working properly
-
How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
How to make the most of Single Take with the Galaxy S22 AI Camera
-
How to use
What are the features of the Samsung clock?
What are the features of the Samsung clock?
-
How to use
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
-
How to use
How to improve the vibration of your Galaxy S22 device
How to improve the vibration of your Galaxy S22 device
-
How to use
Know what the green dot at the top of your screen means
Know what the green dot at the top of your screen means
-
How to use
What is Smart Select and How to Use It With the S Pen
What is Smart Select and How to Use It With the S Pen
-
How to use
Customise the Side Key of Your Galaxy Phone
Customise the Side Key of Your Galaxy Phone
-
How to use
How to make the most out of Edge Panels
How to make the most out of Edge Panels
-
How to use
How to use Android Message on my Galaxy device
How to use Android Message on my Galaxy device
-
How to use
How to connect a Galaxy Watch to a smartphone
How to connect a Galaxy Watch to a smartphone
-
How to use
How to connect Galaxy Buds to a smartphone
How to connect Galaxy Buds to a smartphone
-
Backup & Restore
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
-
How to use
How to manage calls when multiple Bluetooth devices are connected
How to manage calls when multiple Bluetooth devices are connected
-
How to use
What is the foldable display and protective film on my smartphone?
What is the foldable display and protective film on my smartphone?
-
How to use
What is the Galaxy Buds 360 audio feature?
What is the Galaxy Buds 360 audio feature?
-
How to use
How to block and unblock contacts on your Samsung smartphone
How to block and unblock contacts on your Samsung smartphone
-
How to use
How to manage tiles on your Galaxy Watch
How to manage tiles on your Galaxy Watch
-
How to use
How to charge my Galaxy Buds
How to charge my Galaxy Buds
-
How to use
How do I change the display name of my Galaxy Buds?
How do I change the display name of my Galaxy Buds?
-
How to use
How can I take a screenshot on my Galaxy Watch?
How can I take a screenshot on my Galaxy Watch?
-
How to use
How to use custom flash notifications on your smartphone
How to use custom flash notifications on your smartphone
-
Conceirge
How can I make a payment with my Galaxy Watch?
How can I make a payment with my Galaxy Watch?
-
How to use
How do I update my Galaxy Buds software?
How do I update my Galaxy Buds software?
-
How to use
What is the Device care feature in Galaxy smartphones?
What is the Device care feature in Galaxy smartphones?
-
How to use
How can I see the navigation bar on my Galaxy device?
How can I see the navigation bar on my Galaxy device?
-
How to use
How can I find my watch and Buds using Galaxy Wearable?
How can I find my watch and Buds using Galaxy Wearable?
-
How to use
How to use Always On Display
How to use Always On Display
-
How to use
How to use Samsung DeX on the Galaxy S22
How to use Samsung DeX on the Galaxy S22
-
How to use
What is Power saving mode on my Galaxy phone?
What is Power saving mode on my Galaxy phone?
-
How to use
How to use Samsung Members Diagnostics
How to use Samsung Members Diagnostics
-
How to use
How to use Scroll Capture on a Galaxy smartphone
How to use Scroll Capture on a Galaxy smartphone
-
How to use
What is the Secure Folder and how can I use it?
What is the Secure Folder and how can I use it?
-
How to use
Random Ads Showing Up On My Samsung Mobile Device
Random Ads Showing Up On My Samsung Mobile Device
-
How to use
How to use the Galaxy Z Fold4 Taskbar
How to use the Galaxy Z Fold4 Taskbar
-
How to use
How to use S Pen Pro on my Galaxy Z Fold4
How to use S Pen Pro on my Galaxy Z Fold4
-
How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
-
How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
-
How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
-
How to use
How to improve the Galaxy Z Flip4 battery life
How to improve the Galaxy Z Flip4 battery life
-
How to use
How to attach the protective film to the Galaxy Z Fold4
How to attach the protective film to the Galaxy Z Fold4
-
How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
-
How to use
Enable S Pen Alert to Prevent Losing It
Enable S Pen Alert to Prevent Losing It
-
Camera
Use Director's View With the Galaxy S22 Series
Use Director's View With the Galaxy S22 Series
-
Application
How do i make a callback request with At Your Service?
How do i make a callback request with At Your Service?
-
Bluetooth
Can i pair multiple device to my Galaxy Device?
Can i pair multiple device to my Galaxy Device?
-
Setting
How to prevent selected apps from running in the background on your Galaxy Smartphone
How to prevent selected apps from running in the background on your Galaxy Smartphone
-
Hardware
What to do if the Samsung Mobile's keypad is not working properly?
What to do if the Samsung Mobile's keypad is not working properly?
-
Backup & Restore
How to backup or restore data into external storage in Samsung Mobile Device?
How to backup or restore data into external storage in Samsung Mobile Device?
-
How to use
How to fix frozen, black screen or unresponsive issue Samsung Galaxy Note9?
How to fix frozen, black screen or unresponsive issue Samsung Galaxy Note9?
-
Hardware
What to do when touch input is not working properly on Samsung Mobile Device's Touchscreen?
What to do when touch input is not working properly on Samsung Mobile Device's Touchscreen?
-
Kies/Smart Switch PC
What to do when Smart Switch Error Message is displayed and Connection cannot be established?
What to do when Smart Switch Error Message is displayed and Connection cannot be established?
-
Setting
How to customise the remote control settings on the S Pen?
How to customise the remote control settings on the S Pen?
-
Application
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
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Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
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Arrange an appointment to experience a shorter waiting time.
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