Galaxy S9+
Popular FAQs
Galaxy S9+
SM-G965F/DSSolutions & Tips
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Backup & Restore
How to backup your Photos or Videos in Google Photos?
FAQ for Samsung Mobile. Find more about 'How to backup your Photos or Videos in Google Photos?' with Samsung Support.
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Power
How to restart Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to restart Samsung Mobile Device?' with Samsung Support.
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Setting
How to adjust full screen color balance of display in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to adjust full screen color balance of display in Samsung Mobile Device?' with Samsung Support
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Application
What is Bixby Voice and how to set up and activate it in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What is Bixby Voice and how to set up and activate it in Samsung Mobile Device?' with Samsung Support
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Battery
How to charge the battery of Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to charge the battery of Samsung Mobile Device?' with Samsung Support
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Camera
Everything you need to know about your Samsung Galaxy S9/S9+ Camera
FAQ for Samsung Mobile. Find more about 'Everything you need to know about your Samsung Galaxy S9/S9+ Camera' with Samsung Support
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Hardware
Is Samsung Galaxy S9/S9+ waterproof?
FAQ for Samsung Mobile. Find more about 'Is Samsung Galaxy S9/S9+ waterproof?' with Samsung Support
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Setting
How to install and remove SIM or USIM card in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to install and remove SIM or USIM card in Samsung Mobile Device?' with Samsung Support
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Setting
How to install or remove memory card in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to install or remove memory card in Samsung Mobile Device?' with Samsung Support
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Setting
How to format Micro SD Card on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to format Micro SD Card on Samsung Mobile Device?' with Samsung Support
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How to use
How to free up space on Samsung mobile phone when it is full?
FAQ for Samsung Mobile. Find more about 'How to Free Up Space on Samsung Phone When It is Full?' with Samsung Support
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Setting
How to check IMEI on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to check IMEI on Samsung Mobile Device?' with Samsung Support
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Camera
How to take Selfie Mode Images using Samsung Mobile Front Camera?
FAQ for Samsung Mobile. Find more about 'How to take Selfie Mode Images using Samsung Mobile Front Camera?' with Samsung Support
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Setting
How to change Grid Size on Home Screen for Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to change Grid Size on Home Screen for Samsung Mobile Device?' with Samsung Support
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Application
What is Super Slow Mo, and how is it different from Slow Motion Video?
FAQ for Samsung Mobile. Find more about 'What is Super Slow Mo, and how is it different from Slow Motion Video?' with Samsung Support
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Camera
How to use Palm Gesture to take Selfie on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to use Palm Gesture to take Selfie on Samsung Mobile Device?' with Samsung Support
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Camera
How to set Floating Camera Button on Preview Screen of Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Floating Camera Button on Preview Screen of Samsung Mobile Device?' with Samsung Support
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Application
How to activate Dual Messenger feature on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to activate Dual Messenger feature on Samsung Mobile Device?' with Samsung Support
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Setting
How to set countdown timer for Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set countdown timer for Samsung Mobile Device?' with Samsung Support
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Lock
How to use Face Recognition to unlock Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to use Face Recognition to unlock Samsung Mobile Device?' with Samsung Support
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Network & WiFi
How to forget a network on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to forget a network on Samsung Mobile Device?' with Samsung Support
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Lock
How to remove registered fingerprints on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to remove registered fingerprints on Samsung Mobile Device?' with Samsung Support
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Setting
What is Edge Panel and how to use it on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What is Edge Panel and how to use it on Samsung Mobile Device?' with Samsung Support
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Lock
How to set Screen Lock Pattern on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Screen Lock Pattern on Samsung Mobile Device?' with Samsung Support
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Setting
How to change Font Style on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to change Font Style on Samsung Mobile Device?' with Samsung Support
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Setting
How to adjust brightness on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to adjust brightness on Samsung Mobile Device?' with Samsung Support
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Setting
How to add/remove languages on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to add/remove languages on Samsung Mobile Device?' with Samsung Support
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Lock
How to prevent pocket dialing on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to prevent pocket dialing on Samsung Mobile Device?' with Samsung Support
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Lock
How to set up SIM Card Lock on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set up SIM Card Lock on Samsung Mobile Device?' with Samsung Support
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Network & WiFi
How to set up Access Point Name (APN) on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set up Access Point Name (APN) on Samsung Mobile Device?' with Samsung Support
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How to use
How to use the Multi Window Feature on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'How to use the Multi Window Feature on Samsung Galaxy S9/S9+?' with Samsung Support.
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How to use
How to find the IMEI, model number, and serial number for Samsung Galaxy device?
FAQ for Samsung mobile, Find more about How to find the IMEI, model number, and serial number for Samsung Galaxy device.
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How to use
How to set a Pattern, Pin or Password for your Lock screen
How to set a Pattern, Pin or Password for your Lock screen? Get your product support at Samsung Singapore
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Multimedia
Is there an music app on my Galaxy Phone?
Is there an music app on my Galaxy Phone? Get your product support at Samsung Singapore
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How to use
How to connect devices using WiFi Direct?
How to connect devices using WiFi Direct? Get your product support at Samsung Singapore
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How to use
How to register Product warranty online on Samsung Members App
How to register Product warranty online on Samsung Members App
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Application
How to connect your Galaxy smartphone to a car using Android Auto
How to connect your Galaxy smartphone to a car using Android Auto? Get your product support at Samsung Singapore
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How to use
How can I use Dual Audio to share media on multiple devices?
FAQ for Samsung Mobile Devices. Find out more about 'How can I use Dual Audio to share media on multiple devices?' with Samsung Support.
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How to use
How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about "How to Use the Samsung Email App and How to Open Attachments on a Galaxy Phone" with Samsung Support.
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Message
How to Turn the Predictive Text Feature On and Off on a Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about "How to Turn the Predictive Text Feature On and Off on a Galaxy Phone" with Samsung Support.
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Multimedia
How to Check When Your Photos Were Taken in the Samsung Gallery App
FAQ for Samsung Mobile Devices. Find out more about "How to Check When Your Photos Were Taken in the Samsung Gallery App" with Samsung Support.
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Setting
How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone
FAQ for Samsung Mobile Devices. Find out "How to Manage Notifications and Permissions of Apps Through Settings on a Galaxy Phone" with Samsung Support.
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Setting
How to Add Apps and Widgets on Your Galaxy Phone's Home screen
FAQ for Samsung Mobile Devices. Find out more about "How to Add Apps and Widgets on Your Galaxy Phone's Home screen" with Samsung Support.
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Network & WiFi
How to Enable the Wi-Fi Calling Function on a Galaxy phone
FAQ for Samsung Mobile Devices. Find out more about "How to Enable the Wi-Fi Calling Function on a Galaxy phone" with Samsung Support.
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Backup & Restore
How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone
FAQ for Mobile Devices. Find out more about 'How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone' with Samsung Support.
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Software Upgrade
Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
FAQ for Samsung Mobile Devices. Find out more about 'Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing' with Samsung Support.
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How to use
How to Measure Blood Pressure with Your Galaxy Watch
FAQ for Samsung Mobile Devices. Find out more about 'How to Measure Blood Pressure with Galaxy Watch Active2 and Watch3' with Samsung Support.
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How to use
What to Do If Your Galaxy Phone's Screen Won't Rotate?
FAQ for Samsung Mobile Devices. Find out more about 'What to Do If Your Galaxy Phone's Screen Won't Rotate?' with Samsung Support.
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How to use
How to Book a Service Centre Appointment
FAQ for Samsung Mobile Devices. Find out more about 'How to Book a Service Centre Appointment' with Samsung Support.
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How to use
How to Resize Photos in the Gallery App on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Resize Photos in the Gallery App on Your Galaxy Phone' with Samsung Support.
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Network & WiFi
How to Use 5G on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Use 5G on Your Galaxy Phone?' with Samsung Support.
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How to use
Useful Features of the Samsung Keyboard on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'Useful Features of the Samsung Keyboard on Your Galaxy Phone' with Samsung Support.
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How to use
How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3
FAQ for Samsung Mobile Devices. Find out more about 'How to Register for Free Samsung Care+ for New Galaxy Z Fold3 or Flip3' with Samsung Support.
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Setting
What is Smart Lock Feature and How Do I Turn it On?
FAQ for Samsung Mobile Devices. Find out more about 'What is Smart Lock Feature and How Do I Turn it On?' with Samsung Support.
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How to use
How to Remove Unwanted Objects from Photos on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Remove Unwanted Objects from Photos on Your Galaxy Phone' with Samsung Support.
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How to use
How to Use the TalkBack Feature
FAQ for Samsung Mobile Devices. Find out more about 'How to Use the TalkBack Feature' with Samsung Support.
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Setting
How to Adjust Your Galaxy Phone's Refresh Rate
FAQ for Samsung Mobile Devices. Find out more about 'How to Adjust Your Galaxy Phone's Refresh Rate' with Samsung Support.
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How to use
What to Do When Your Phone Heats Up
FAQ for Samsung Mobile Devices. Find out more about 'What to Do When Your Phone Heats Up' with Samsung Support.
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How to use
What to Do When Samsung Phone Display Colour is Grayscale
FAQ for Samsung Mobile Devices. Find out more about 'How to Troubleshoot When the Samsung Phone Display is Grayscale' with Samsung Support.
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Multimedia
How to Use the AR Emoji Feature on Your Galaxy phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Use the Emoji Feature on Your Galaxy phone' with Samsung Support.
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Setting
How to Clear the App Cache and Data on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Clear the App Cache and Data on Your Galaxy Phone' with Samsung Support.
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How to use
How to Perform a Factory Reset on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Perform a Factory Reset on Your Galaxy Phone' with Samsung Support.
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How to use
What to Do When Your Galaxy Device's Buttons Stop Working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile Devices. Find more about 'How to Restart My Samsung Mobile Device' with Samsung Support.
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How to use
How to Customise Your Phone's Always On Display
FAQ for Samsung Mobile Devices. Find out more about 'How to Customise Your Phone's Always On Display' with Samsung Support.
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Multimedia
How to Share Photos and Videos with Quick Share
FAQ for Samsung Mobile Devices. Find out more about 'How to Share Photos and Videos with Quick Share' with Samsung Support.
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Network & WiFi
Share Your Wi-Fi Password Without Typing It
FAQ for Samsung Mobile Devices. Find out more about 'Share Your Wi-Fi Password Without Typing It' with Samsung Support.
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Message
How to Make Calls and Send Messages on Other Galaxy Devices
FAQ for Samsung Mobile Devices. Find out more about 'How to Make Calls and Send Messages on Other Galaxy Devices' with Samsung Support.
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Setting
How to Set the Weather Widget Location on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Set the Weather Widget Location on Your Galaxy Phone' with Samsung Support.
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Setting
How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off
FAQ for Samsung Mobile Devices. Find out more about 'How to Turn Your Galaxy Phone's Screen Auto Rotation On and Off' with Samsung Support.
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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How to use
What is Smart Select and How to Use It With the S Pen
FAQ for Samsung Mobile Devices. Find out more about 'What is Smart Select and How to Use It With the S Pen' with Samsung Support.
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How to use
Customise the Side Key of Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'Customise the Side Key of Your Galaxy Phone' with Samsung Support.
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How to use
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Conceirge
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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How to use
What is RAM Plus and How to Use It?
FAQ for Samsung Mobile Devices. Find out more about 'What is RAM Plus and How to Use It?' with Samsung Support.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported networks with Samsung Support.
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Call & Contacts
How to turn off emergency sos function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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Battery
Prevent Your Galaxy Phone from Being Overcharged
FAQ for Mobile Devices. Find out more about 'Prevent Your Galaxy Phone from Being Overcharged' with Samsung Support.
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How to use
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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Setting
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
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Setting
Pin an app to your phone screen so that it can't be closed
FAQ for Mobile Devices. Find out more about 'Pin an app to your phone screen so that it can't be closed' with Samsung Support.
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How to use
How to Register Your Samsung Products on My Page
FAQ for Samsung Products. Find out more about 'How to Register Your Samsung Products on My Page' with Samsung Support.
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Hardware
What is the Difference Between Phone Screen Repair and Screen Replacement?
FAQ for Mobile Devices. Find out more about 'What is the Difference Between Phone Screen Repair and Screen Replacement?' with Samsung Support.
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Camera
How to create AR Emoji on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'How to create AR Emoji on Samsung Galaxy S9/S9+?' with Samsung Support
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Camera
How to use Dual Camera on Samsung Galaxy S9+?
How to Video for Samsung Mobile. Find more about 'How to use Dual Camera on Samsung Galaxy S9+?' with Samsung Support
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Lock
How to use Intelligent Scan in Samsung Galaxy S9/S9+?
How to Video for Samsung Mobile. Find more about 'How to use Intelligent Scan in Samsung Galaxy S9/S9+?' with Samsung Support
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Camera
How to use Super Slow Motion in Samsung Galaxy S9/S9+?
How to Video for Samsung Mobile. Find more about 'How to use Super Slow Motion in Samsung Galaxy S9/S9+?' with Samsung Support
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Software Upgrade
Oreo Operating System's badge Concept on Samsung Galaxy Mobile Device
How to Video for Samsung Mobile Device. Find more about 'Oreo Operating Systems's badge Concept on Samsung Galaxy Mobile Device' with Samsung Support
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Setting
Oreo Operating System's biometric security methods on Samsung Galaxy Mobile Device
How-To Video for Samsung Mobile Device. Find more about Oreo Operating System's biometric security methods on Samsung Galaxy Mobile Device with Samsung Support
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Camera
How to change the camera mode on Samsung Galaxy S9/S9+?
How to Video for Samsung Mobile Device. Find more about 'How to change the camera mode on Samsung Galaxy S9/S9+?' with Samsung Support
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Camera
What to take note when recording a Super Slo-mo video on Samsung Galaxy S9/S9+?
How to Video for Samsung Mobile Device. Find more about 'What to take note when recording a Super Slo-mo video on Samsung Galaxy S9/S9+?' with Samsung Support
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Kies/Smart Switch PC
How to transfer content from iOS to Samsung Galaxy phone via Smart Switch
How to Video for Samsung Mobile. Find more about 'How to transfer content from iOS to Samsung Galaxy phone via Smart Switch' with Samsung Support
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How to use
How to get remote support using Smart Tutor on Samsung Mobile Device?
How to Video for Samsung Mobile. Find more about 'How to get remote support using Smart Tutor on Samsung Mobile Device?' with Samsung Support
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How to use
How to enable and disable app notifications on your Samsung smartphone
Enable and disable app notifications, Enable app notifications, Disable app notifications, App notification
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How to use
How to force reboot your samsung smartphone
How to force reboot your Samsung Galaxy smartphone
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How to use
How to use the ‘call recording’ feature on your Samsung smartphone
How to use the ‘call recording’ feature on your Samsung smartphone
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How to use
How to set a custom ringtone for a contact on your Samsung smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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How to use
How to check for and schedule software updates on your Samsung smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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How to use
How to use the ‘Battery and device care’ feature of your Samsung smartphone
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
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How to use
How to import and export contacts on your Samsung smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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How to use
How to view, edit and save contacts on your Samsung smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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How to use
How to set a picture or video as the ‘call background’ on your Samsung smartphone
How to set a picture as the call background on your Samsung Galaxy smartphone, How to set a video as the call background on your Samsung Galaxy smartphone
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How to use
How to use the ‘screen recording’ feature on your Samsung smartphone
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone, steps for screen recording, how to do screen recording in phone, screen recording in samsung phone, what are the features of samsung galaxy phone
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung smartphone
How to enable Dolby Atmos sound in samsung smartphone, steps to turn on doblby atmos sound in samsung smartphone , Dolby atmos feature in samsung smartphone, Dolby atmos in smartphone
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable or disable the call waiting feature in your Samsung Smartphone
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How to use
How to ensure seamless performance of your Samsung smartphone
How to ensure seamless performance of your Samsung galaxy smartphone. Prevent Hanging, Freezing
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How to use
How to view call logs on your Samsung smartphone
How to view call logs on your Galaxy smartphone
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How to use
How to check the battery percentage on your Samsung smartphone
Samsung Galaxy Smartphone: How to check the battery percentage
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How to use
How to create a Samsung account on your Samsung smartphone
Samsung Galaxy Smartphone: How to create a Samsung account
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How to use
How to update software on your Samsung smartphone
Samsung Galaxy Smartphone - How to update software
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How to use
How to ensure optimum charging on your Samsung smartphone
Samsung Galaxy Smartphone: How to ensure optimum charging
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How to use
How to optimize your Samsung smartphone’s performance and avoid heating
Samsung Galaxy Smartphone - How to optimize your smartphone’s performance and avoid heating
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How to use
How to optimise network connectivity of your Samsung smartphone
Samsung Galaxy Smartphone: How to optimise network connectivity
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How to use
How to optimize charging of your Samsung smartphone
How to optimize charging of your Galaxy smartphone
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
How to get complete diagnostic support, how to do diagnos in samsung Members app
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Setting
What is this Proximity Sensor on your Samsung smartphone
Proximity Sensor
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How to use
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots, How to take screenshots using the edge panel, what is screenshot, How to take screenshots using the edge panel of your Samsung smartphone, steps to take screenshots
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How to use
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots, How to take screenshots using the side keys, what is screenshot, How to take screenshots using the side keys of your Samsung smartphone, steps to take screenshots
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots, How to take screenshots using palm swipe, what is screenshot, How to take screenshots using the palm swipe of your Samsung smartphone, steps to take screenshots
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
-
How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
-
How to use
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
-
How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
-
How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
-
How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
-
How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
-
How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
-
How to use
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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Setting
How to add shortcut to Home screen or delete shortcut in Samsung Mobile Device?
FAQ for Samsung MOBILE. Find more about 'Samsung Galaxy Note 8: How to add shortcut to Home screen or delete shortcut?' with Samsung Support.
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Application
How to create folders for applications in Samsung Mobile Device?
FAQ for Samsung MOBILE. Find more about 'How to create folders for applications in Samsung Mobile Device?' with Samsung Support.
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Application
How to uninstall downloaded applications in Samsung Mobile Device?
FAQ for Samsung MOBILE. Find more about 'How to uninstall downloaded applications in Samsung Mobile Device? ' with Samsung Support.
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Battery
Tips to extend your battery usage time for Samsung Mobile Device
FAQ for Samsung Mobile. Find more about 'Tips to extend your battery usage time for Samsung Mobile Device' with Samsung Support
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Application
Facebook.katana is causing performance issues that drain battery for Samsung Smartphone
FAQ for Samsung MOBILE. Find more about 'Facebook.katana is causing performance issues that drain battery for Samsung Smartphone' with Samsung Support.
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Power
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung Mobile. Find more about 'What to do when Samsung Mobile device is not charging' with Samsung Support.
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Hardware
How to remove fingerprints and dust from the window glass panel in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to remove fingerprints and dust from the window glass panel in Samsung Mobile Device? ' with Samsung Support
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Camera
Why the video screen twinkles and black lines appear when recording inside or under fluorescent lamp?
Find more about 'Why the video screen twinkles and black lines appear when recording inside or under fluorescent lamp?' with Samsung Support
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Camera
Light appears as linear or spread when taking pictures in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'Light appears as linear or spread when taking pictures in Samsung Mobile Device?' with Samsung Support
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Power
Samsung Mobile Device is not charging when water icon appears on notification panel
FAQ for Samsung Mobile. Find more about 'Samsung Mobile Device is not charging when water icon appears on notification panel' with Samsung Support
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Audio
What to do when Samsung Mobile Device is exposed to underwater and affect the sound quality during call?
Find out more about 'What to do when Samsung Mobile Device is exposed to water and sound quality during calls are affected?' with Samsung Support
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Audio
What are the conditions that will affect the audio quality of Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What are the conditions that will affect the audio quality of Samsung Mobile Device?' with Samsung Support
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Hardware
Screen on Samsung Mobile Device turned on continuously during calls
FAQ for Samsung Mobile. Find more about 'Screen on Samsung Mobile Device turned on continuously during calls' with Samsung Support
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Application
What is Bixby Home and how to activate it?
FAQ for Samsung Mobile. Find more about 'What is Bixby Home and how to activate it?' with Samsung Support
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Application
How to set Bixby Voice Wake-up in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Bixby Voice Wake-up in Samsung Mobile Device?' with Samsung Support.
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Hardware
The color of the edge screen appears green and red in Samsung Galaxy Series
FAQ for Samsung Mobile. Find more about 'The color of the edge screen appears green and red in color Samsung Galaxy Series' with Samsung Support
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Camera
Cameras and Sensors positioning in Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'Cameras and Sensors positioning in Samsung Galaxy S9/S9+?' with Samsung Support
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Hardware
Improvement in the glass quality for Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'Improvement in the glass quality for Samsung Galaxy S9/S9+ ' with Samsung Support
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Hardware
Does Galaxy S9/S9+ 2018 support the Adoptable Storage feature?
FAQ for Samsung Mobile. Find more about 'Does Galaxy S9/S9+ 2018 support the Adoptable Storage feature?' with Samsung Support
-
Audio
Sound generated by Samsung Galaxy S9/S9+ 2018 during shaking
FAQ for Samsung Mobile. Find more about 'Sound generated by Samsung Galaxy S9/S9+ 2018 during shaking' with Samsung Support
-
Hardware
Can Samsung Mobile Device submerge in sea water?
FAQ for Samsung Mobile. Find more about 'Can Samsung Mobile Device submerge in sea water?' with Samsung Support
-
How to use
Will Samsung Mobile Device affected by image burn-in phenomenon from soft buttons left on the screen?
Find more about 'Is Samsung Mobile Device affected by image burn-in phenomenon from soft buttons left on the screen?' with Samsung Support
-
Battery
What to do if Samsung Mobile Device heated up while charging the battery?
FAQ for Samsung Mobile. Find more about 'What to do if Samsung Mobile Device heated up while charging the battery??' with Samsung Support
-
Battery
What to do when Irregular Charging Notification is detected in Samsung Mobile Device during charging?
FAQ for Samsung Mobile Devices. 'What to do when Irregular Charging Notification is detected in Samsung Mobile Device during charging?' with Samsung Support.
-
Camera
Black dots appear when recording or taking picture using Samsung Mobile Device
FAQ for Samsung Mobile. Find more about 'Black dots appear when recording or taking picture using Samsung Mobile Device' with Samsung Support
-
Hardware
What to do when the touchscreen of Samsung Mobile Device responds slowly or improperly?
FAQ for Samsung Mobile. Find more about 'What to do when the touchscreen of Samsung Mobile Device responds slowly or improperly?' with Samsung Support
-
Lock
Does Samsung Mobile Device has the option to use pictures/captured image to unlock when it is locked by Face Recognition?
Find out 'Does Samsung Mobile Device has the option to use pictures/captured image to unlock when it is locked by Face Recognition?' with Samsung Support
-
Camera
Why the recording time for UHG Resolution Video is limited in Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'Why the recording time for UHG Resolution Video is limited in Samsung Galaxy S9/S9+?' with Samsung Support
-
Hardware
Why the color on the top left corner of Samsung Galaxy S9/S9's default wallpaper looks like staining when viewing in the dark?
Find more about 'Why the color on the top left corner of Samsung Galaxy S9/S9+'s default wallpaper looks like staining when viewing in the dark?'
-
Lock
What is Intelligent Scan and how to use it?
FAQ for Samsung Mobile. Find more about 'What is 'What is Intelligent Scan and how to use it?' with Samsung Support
-
Message
App Icon Badge is not appearing on messages application in Android 8.0 Oreo
FAQ for Samsung Mobile. Find more about 'App Icon Badge is not appearing on messages application in Android 8.0 Oreo' with Samsung Support
-
Application
How to switch the App notification between number and dot style in Android 8.0 Oreo?
FAQ for Samsung Mobile. Find more about 'How to switch the App notification between number and dot style in Android 8.0 Oreo?' with Samsung Support
-
How to use
What are the new Samsung Galaxy S9 and S9+Specs?
FAQ for Samsung Mobile. Find more about 'What are the new Samsung Galaxy S9 and S9 Plus Specs?' with Samsung Support
-
How to use
Key Features of Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'Key Features of Samsung Galaxy S9/S9+' with Samsung Support
-
How to use
What is the difference between Samsung Galaxy S9/S9+ and S8/S8+?
FAQ for Samsung Mobile. Find more about 'What is the difference between Samsung Galaxy S9/S9+ and S8/S8+?' with Samsung Support
-
Bluetooth
Protect Your Samsung Galaxy S9 and S9+
FAQ for Samsung Mobile. Find more about 'Protect Your Samsung Galaxy S9 and S9+' with Samsung Support
-
Lock
6 Ways to Lock Your Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about '6 Ways to Lock Your Samsung Galaxy S9/S9+' with Samsung Support
-
Camera
How to take Super Slow-mo videos on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'How to take Super Slow-mo videos on Samsung Galaxy S9/S9+?' with Samsung Suppor
-
Camera
What Is Bokeh Filter And How To Use It?
FAQ for Samsung Mobile. Find more about 'What Is Bokeh Filter And How To Use It?' with Samsung Support
-
Camera
Learn more about Live Focus in Samsung Galaxy S9+?
FAQ for Samsung Mobile. Find more about 'Learn more about Live Focus in Samsung Galaxy S9+?' with Samsung Support
-
Camera
What is Dual Capture and how to use on Samsung Galaxy S9+?
FAQ for Samsung Mobile. Find more about 'What is Dual Capture and how to use on Samsung Galaxy S9+?' with Samsung Support
-
Camera
How to create GIFs on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'How to create GIFs on Samsung Galaxy S9/S9+?' with Samsung Support
-
Camera
What is Augmented Reality (AR) Emoji on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'What is Augmented Reality (AR) Emoji on Samsung Galaxy S9/S9+?' with Samsung Support
-
Camera
What is Live Stickers and How to use it?
FAQ for Samsung television. Find more about 'What is Live Stickers and How to use it?' with Samsung Support
-
Application
What is Live Translation and how to use?
FAQ for Samsung television. Find more about 'What is Live Translation and how to use?' with Samsung Support
-
Audio
What is Dolby Atmos and how to activate it?
FAQ for Samsung Mobile. Find more about 'What is Dolby Atmos and how to activate it?' with Samsung Support
-
Application
What is Bixby Vision and how to use it?
FAQ for Samsung Mobile. Find more about 'What is Bixby Vision and how to use it?' with Samsung Support
-
Bluetooth
What is Samsung DeX Pad and how to use it?
FAQ for Samsung Mobile. Find more about 'What is Samsung DeX Pad and how to use it?' with Samsung Support
-
Camera
5 fun things to do with AR Emoji on the Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about '5 fun things to do with AR Emoji on the Galaxy S9/S9+' with Samsung Support
-
Hardware
What's so special about Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'What's so special about Samsung Galaxy S9/S9+?' with Samsung Support
-
Camera
A new level of self-expression and communication with Disney AR Emojis for Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'A new level of self-expression and communication with Disney AR Emojis for Galaxy S9/S9+' with Samsung Support
-
Camera
Amazing photographs as captured on the Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'Amazing photographs as captured on the Samsung Galaxy S9/S9+' with Samsung Support
-
Multimedia
How to set video wallpaper on Samsung Galaxy S9/S9+?
FAQ for Samsung Mobile. Find more about 'How to set video wallpaper on Samsung Galaxy S9/S9+?' with Samsung Support
-
Camera
Relocation of Fingerprint sensor on Samsung Galaxy S9/S9+
FAQ for Samsung Mobile. Find more about 'Relocation of Fingerprint sensor on Samsung Galaxy S9/S9+' with Samsung Support
-
Application
What is App Pairing and how to use it on Samsung Galaxy devices?
FAQ for Samsung Mobile. Find more about 'What is App Pairing and how to use it on Samsung Galaxy devices?' with Samsung Support
-
Multimedia
How to set a music file as a ringtone on Samsung Galaxy Smartphone?
FAQ for Samsung Mobile. Find more about 'How to set a music file as a ringtone on Samsung Galaxy Smartphone?' with Samsung Support
-
Software Upgrade
What are the new Android Oreo features?
FAQ for Samsung Mobile Device. Find more about 'What are the new Android Oreo features?' with Samsung Support.
-
Conceirge
How to enable Iris authentication for Samsung Pay?
FAQ for Samsung Mobile. Find more about 'How to enable Iris authentication for Samsung Pay?' with Samsung Support
-
Call & Contacts
How to transfer contacts from Outlook to Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to transfer contacts from Outlook to Samsung Mobile Device?' with Samsung Support
-
Network & WiFi
How to enable and configure Mobile Hotspot in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to enable and configure Mobile Hotspot in Samsung Mobile Device?' with Samsung Support
-
Battery
Battery Safety Information for Samsung Mobile Device
FAQ for Samsung Mobile. Find more about 'Battery Safety Information for Samsung Mobile Device' with Samsung Support
-
Setting
How to add Widgets on Home Screen of Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to add Widgets on Home Screen of Samsung Mobile Device?' with Samsung Support
-
Setting
How to change Samsung Mobile Device's theme?
FAQ for Samsung Mobile. Find more about 'How to change Samsung Mobile Device's theme?' with Samsung Support
-
Kies/Smart Switch PC
How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?
FAQ for Mobile Devices. Find out more about 'How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone' with Samsung Support.
-
Application
What is Bixby 2.0 and how does it differ from Bixby 1.0?
FAQ for Samsung Mobile. Find more about 'What is Bixby 2.0 and how does it differ from Bixby 1.0?' with Samsung Support
-
Multimedia
How to get Fortnite on Samsung Galaxy Devices?
FAQ for Samsung Mobile. Find more about 'How to get Fortnite on Samsung Galaxy Devices?' with Samsung Support
-
How to use
What is Secure Folder and how to use it on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What is Secure Folder and how to use it on Samsung Mobile Device?' with Samsung Support
-
Multimedia
How to use the Record feature of Game Tools on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to use the Record feature of Game Tools on Samsung Mobile Device?' with Samsung Support
-
Software Upgrade
How to check for Software Upgrade on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to check for Software Upgrade on Samsung Mobile Device?' with Samsung Support
-
Power
How to set Power Saving mode on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Power Saving mode on Samsung Mobile Device?' with Samsung Support
-
Backup & Restore
What to take note when using a new memory card on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What to take note when using a new memory card on Samsung Mobile Device' with Samsung Support
-
Multimedia
What is Game Launcher and how to use it in Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'What is Game Launcher and how to use it in Samsung Mobile Device? ' with Samsung Support
-
Application
How to set up Google account on Samsung Mobile device?
FAQ for Samsung Mobile. Find more about 'How to set up Google account on Samsung Mobile device?' with Samsung Support
-
Network & WiFi
How to connect Samsung Mobile Device to Wi-Fi network?
FAQ for Samsung Mobile. Find more about 'How to connect Samsung Mobile Device to Wi-Fi network?' with Samsung Support
-
Application
How to disable Apps notifications on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to disable Apps notifications on Samsung Mobile Device?' with Samsung Support
-
Setting
How to enable One-handed mode on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to enable One-handed mode on Samsung Mobile Device?' with Samsung Support
-
Network & WiFi
How to set Flight Mode on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Flight Mode on Samsung Mobile Device?' with Samsung Support
-
Setting
How to set Screen Timeout on Samsung Mobile Device?
FAQ for Samsung Mobile. Find more about 'How to set Screen Timeout on Samsung Mobile Device?' with Samsung Support
-
Setting
What to do when touch screen is not responding well when using certain Apps on Samsung Mobile Device?
Find more about 'What to do when touch screen is not responding well when using certain Apps on Samsung Mobile Device?' with Samsung Support
-
Camera
How to launch Camera quickly on locked screen?
FAQ for Samsung Mobile. Find more about 'How to launch Camera quickly on locked screen?' with Samsung Support
-
Setting
What to do when Samsung mobile device is recognized as memory card in PC Studio when connected?
FAQ for Samsung Mobile. Find more about 'What to do when Samsung mobile device is recognized as memory card in PC Studio when connected?' with Samsung Support
-
Software Upgrade
What are the new Android Pie features?
FAQ for Samsung Mobile. Find more about 'What are the new Android Pie features?' with Samsung Support
-
Software Upgrade
What are the new concepts that will affect the interface when upgrade to Android Pie OS?
FAQ for Samsung Mobile. Find more about 'What are the new concepts that will affect the interface when upgrade to Android Pie OS?' with Samsung Support
-
How to use
Always-on care, for your device
FAQ for Samsung Mobile. Find more about 'Always-on care, for your device' with Samsung Support
-
Battery
How can I optimise and extend the battery life on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How can I optimise and extend the battery life on my Samsung Galaxy device?' with Samsung Support.
-
Setting
How to adjust Display Settings with One UI
How to adjust display settings with Samsung One UI? Get your product support at Samsung Singapore
-
Hardware
How to restart my mobile if its frozen or not responding
How to restart my mobile if its frozen or not responding? Get your product support at Samsung Singapore
-
Application
What is Digital wellbeing feature on Samsung Smartphone?
What is Digital wellbeing feature on Samsung Smartphone? Get your product support at Samsung Singapore
-
How to use
How to set up Smartthings Hub on your Samsung Smartphone?
How to set up SmartThings Hub on your Samsung Smartphone? Get your product support at Samsung Singapore
-
Battery
How to charge your friend's phone wireless with Samsung S10 series
How to charge wirelessly peer to peer. Get your product support at Samsung Singapore
-
How to use
Using air action and gesture on Galaxy Note 10
Using air actions and gesture on Galaxy Note 10. Get your product support at Samsung Singapore
-
How to use
How to clear the app cache when an app is causing issue on your Galaxy phone
How to clear the app cache when an app is causing issue on your Galaxy phone
-
How to use
The easy way to transfer content to your new Galaxy Smartphone
The easy way to transfer content to your new Galaxy Smartphone
-
Setting
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
The location information may appear inaccurate if the GPS signal is obstructed, location settings is disabled
-
Application
How To Troubleshoot Google Play Store Download
Not being able to download an app from the Google Play Store? Getting stuck with downloading or pending message? Find out how to resolve.
-
Application
How To Remove Lock Screen Ads
Sometimes, you see ads on your lock screen when you are not even using your mobile. There are some ways to get around to these advertisements. Find out more.
-
Multimedia
How to control media and devices on your Galaxy smartphone
How to control media and devices on your Galaxy smartphone? Get your product support at Samsung Singapore
-
Backup & Restore
How can I backup data on my Galaxy device automatically?
How can I backup data on my Galaxy device automatically? Get your product support at Samsung Singapore
-
Application
Why Are Apps on My Samsung Mobile Device Forcibly Closing
FAQ for Samsung Mobile Devices. Find out more about "Why Are Apps on My Samsung Mobile Device Forcibly Closing" with Samsung Support
-
Galaxy Apps
Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App
FAQ for Samsung Mobile Devices. Find out how to 'Prevent Unintentional Curve Screen Touches for Samsung Phone with Edge Touch App' with Samsung Support.
-
Audio
What to Do if You Cannot Hear the Phone Call Sound Well
FAQ for Samsung Mobile Devices. Find out more about how to 'What to Do if You Cannot Hear the Phone Call Sound Well' with Samsung Support.
-
How to use
How can I check what version of Android I have on my device?
FAQ for Samsung Mobile Device. Find out more about 'How can I check what version of Android I have on my device?' with Samsung Support.
-
How to use
How to manage files on your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to manage files on your Galaxy Phone' with Samsung Support.
-
How to use
Record and capture your Galaxy phone screen
Record and capture your Samsung Galaxy phone screen with Samsung's new screen recorder and screenshot feature. Save it as a video or screenshot.
-
Galaxy Apps
Troubleshooting a problem when using Smart View
FAQ for Samsung Mobile Devices. Find out more about 'Troubleshooting a problem when using Smart View' with Samsung Support.
-
How to use
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile Devices. Find out more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
-
Setting
What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly
FAQ for Samsung Mobile Devices. Find out more about "What to Do If Your Galaxy Phone's Touch Screen Doesn't Work Properly" with Samsung Support.
-
Call & Contacts
How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts
FAQ for Samsung Mobile Devices. Find out "How to Sync Contacts on a Galaxy Phone to Your Google Account and View the Synced Contacts" with Samsung Support.
-
Multimedia
How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive
FAQ for Samsung Mobile Devices. Find out more about "How to Manage Photos and Videos in the Gallery App by Syncing Them with OneDrive" with Samsung Support.
-
Software Upgrade
Delightful Experiences from One UI 3 with Android 11
FAQ for Mobile Devices. Find out more about 'Delightful Experiences from One UI 3 with Android 11' with Samsung Support.
-
Hardware
Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed
FAQ for Mobile Devices. Find out more about 'Make Sure the Protective Vinyl on Your New Galaxy Phone is Completely Removed' with Samsung Support.
-
Hardware
Why is There a Small Noise When I Shake My Galaxy Phone?
FAQ for Samsung Mobile Devices. Find out more about 'Why is There a Small Noise When I Shake My Galaxy Phone?' with Samsung Support.
-
Network & WiFi
Check the SIM Card When Phone Calls and Cellular Data are Not Available
FAQ for Samsung Mobile Devices. Find out more about 'Check the SIM Card When Phone Calls and Cellular Data are Not Available' with Samsung Support.
-
Galaxy Apps
How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Set Up and Use the Bixby Routines Feature on Your Galaxy Phone' with Samsung Support.
-
Hardware
How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well
FAQ for Samsung Mobile Devices. Find out 'How to Troubleshoot the Microphone of Your Galaxy Phone When it Does Not Capture Voice Well' with Samsung Support.
-
Call & Contacts
How to Access Your Galaxy Phone Data When Touch Screen is Spoilt
FAQ for Samsung Mobile Devices. Find out more about 'How to Access Your Galaxy Phone Data When Touch Screen is Spoilt' with Samsung Support.
-
Call & Contacts
How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone
FAQ for Samsung Mobile Devices. Find out more about 'How to Set an Audio File Saved on Your Galaxy Phone as a Ringtone' with Samsung Support.
-
Power
What to Do If the Battery of My New Phone Seems to Be Draining Faster?
FAQ for Samsung Mobile Devices. Find out more about 'What to Do If the Battery of My New Phone Seems to Be Draining Faster?' with Samsung Support.
-
Power
What to Do If Your Galaxy Phone Won’t Power On Properly?
FAQ for Samsung Mobile Devices. Find out more about 'What to Do If Your Galaxy Phone Won’t Power On Properly?' with Samsung Support.
-
Setting
How to Disable the Dynamic Lock Screen on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Disable the Dynamic Lock Screen on Your Galaxy Phone' with Samsung Support.
-
Bluetooth
What is Bluetooth Low Energy (BLE) Technology?
FAQ for Samsung Mobile Devices. Find out more about 'What is Bluetooth Low Energy (BLE) Technology?' with Samsung Support.
-
Power
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
-
Bluetooth
How to Fix Bluetooth Connection Problems With Your Phone or Tablet?
FAQ for Samsung Mobile Devices. Find out more about 'How to Fix Bluetooth Connection Problems With Your Phone or Tablet?' with Samsung Support.
-
How to use
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Learn about a few things you can try when your Galaxy phone is slowing down.
-
Setting
How to Adjust the Font Size and Style on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Adjust the Font Size and Style on Your Galaxy Phone' with Samsung Support.
-
How to use
How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps
FAQ for Samsung Mobile Devices. Find out more about 'How to Protect Your Galaxy Phone from Installing Smishing, Pharming, and Spy Apps' with Samsung Support.
-
Power
Tips to Make the Most Out of Your Galaxy Phone's Battery
FAQ for Samsung Mobile Devices. Find out more about 'Tips to Make the Most Out of Your Galaxy Phone's Battery' with Samsung Support.
-
How to use
How to Activate the Always On Display Feature on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Activate the Always On Display Feature on Your Galaxy Phone' with Samsung Support.
-
Setting
How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Reduce Eye Strain by Using Dark Mode on Your Galaxy Phone' with Samsung Support.
-
How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung Mobile Devices. Find out more about 'The GPS location on my smartphone is inaccurate. How do I fix it?' with Samsung Support.
-
Setting
My Samsung smartphone is not recognizing fingerprints. How do I fix it?
FAQ for Samsung Mobile Devices. Find out more about 'My Samsung smartphone is not recognizing fingerprints. How do I fix it?' with Samsung Support.
-
Backup & Restore
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung Mobile Devices. Find out more about 'What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?' with Samsung Support.
-
Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
FAQ for Samsung Mobile Devices. Find out more about 'How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?' with Samsung Support.
-
Battery
What to do when mobile device has problem with charging, turning on, or boot loop
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
-
How to use
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
-
How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
-
How to use
How to Use the 'Continue apps on other devices' Feature
FAQ for Samsung Mobile Devices. Find out more about 'How to Use the 'Continue apps on other devices' Feature' with Samsung Support.
-
Setting
How to Activate My Location and Change Settings for Location Permissions
FAQ for Samsung Mobile Devices. Find out more about 'How to Activate My Location and Change Settings for Location Permissions' with Samsung Support.
-
Network & WiFi
How to Use and Configure a Mobile Hotspot on Your Galaxy phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Use and Configure a Mobile Hotspot on Your Galaxy phone' with Samsung Support.
-
Network & WiFi
How to Enable or Disable Mobile Data on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Enable or Disable Mobile Data on Your Galaxy Phone' with Samsung Support.
-
How to use
How to Create a GIF from Photos on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Create a GIF from Photos on Your Galaxy Phone' with Samsung Support.
-
How to use
How to Create or Remove a Google Account on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Create or Remove a Google Account on Your Galaxy Phone' with Samsung Support.
-
Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
-
Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
-
Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
-
Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
-
Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
-
SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
-
Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
-
Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
-
How to use
How to Set Up and Use Samsung Pass on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Set Up and Use Samsung Pass on Your Galaxy Phone' with Samsung Support.
-
Setting
How to Use the Do Not Disturb Mode on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Use the Do Not Disturb Mode on Your Galaxy Phone' with Samsung Support.
-
How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
-
Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
-
How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
-
How to use
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
-
Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
-
How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
-
Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
-
How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
-
Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
-
How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
-
Galaxy Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
-
Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
-
Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
-
How to use
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
-
How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
-
How to use
Virtual Onboarding Service
FAQ for Samsung Mobile Devices. Find out more about 'Virtual Onboarding Service' with Samsung Support.
-
Software Upgrade
How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Update Apps from the Galaxy Store and Play Store on Your Galaxy Phone' with Samsung Support.
-
Call & Contacts
How to Block Certain Incoming Calls on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Block Certain Incoming Calls on Your Galaxy Phone' with Samsung Support.
-
Setting
How to Change Themes and Icons on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Change Themes and Icons on Your Galaxy Phone' with Samsung Support.
-
Galaxy Apps
How to Activate and Use Game Launcher on Your Galaxy Phone
FAQ for Samsung Mobile Devices. Find out more about 'How to Activate and Use Game Launcher on Your Galaxy Phone' with Samsung Support.
-
How to use
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
-
How to use
How to use AR Emoji Sticker
FAQ for Mobile Devices. Find more about How to use AR Emoji Sticker with Samsung Support.
-
How to use
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
-
How to use
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
-
How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
-
How to use
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
-
How to use
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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How to use
How to improve the vibration of your Galaxy S22 device
FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device with Samsung Support with Samsung Support.
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How to use
How to make the most out of Edge Panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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How to use
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Backup & Restore
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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How to use
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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How to use
How to block and unblock contacts on your Samsung smartphone
How to block and unblock contacts on your Samsung Galaxy smartphone
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How to use
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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How to use
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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How to use
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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How to use
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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How to use
How to use custom flash notifications on your smartphone
custom flash, Flash notification, get notified via flash light, Selected app notification setting, Flash light notification steps, Camera flash notification, Enable flash notification
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How to use
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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How to use
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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How to use
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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How to use
Random Ads Showing Up On My Samsung Mobile Device
FAQ for Samsung Mobile Devices. Find out more about 'Random Ads Showing Up On My Samsung Mobile Device' with Samsung Support.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.
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How to use
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
Enable S Pen Alert to Prevent Losing It
FAQ for Samsung Mobile Devices. Find out more about 'Enable S Pen Alert to Prevent Losing It' with Samsung Support.
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Camera
Use Director's View With the Galaxy S22 Series
FAQ for Samsung Mobile Devices. Find out more about 'Use Director's View With the Galaxy S22 Series' with Samsung Support.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
Samsung Galaxy weather, weather widget, update weather, automatically refresh weather, weather information, weather widget settings
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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How to use
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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How to use
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
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How to use
Why touching the screen might not work properly
FAQs for the screen touch
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How to use
How to transfer data using Smart Switch
FAQs for the data transfer
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Setting
How to add or remove buttons from Quick Settings panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
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Setting
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
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How to use
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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How to use
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Network & WiFi
Test Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Hardware
What is the difference between the Galaxy Z Flip models?
If you're looking to find a new foldable phone, you can use our guide to explore the differences between the Galaxy Z Flip models.
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Samsung Pay
Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Why is your Samsung Galaxy device heating up
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
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How to use
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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How to use
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
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Galaxy Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Galaxy Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Galaxy Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
-
How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Setting
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Galaxy Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
-
Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
-
Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Software Upgrade
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customize the display of charging notifications.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalize sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
-
How to use
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
-
How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Setting
How to use your Samsung Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
-
Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
-
How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Application
How do i make a callback request with At Your Service?
How do I make a callback request with At Your Service? Get your product support at Samsung Singapore
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Bluetooth
How to transfer files between devices via Bluetooth?
FAQ for Samsung Mobile Devices. Find out more about 'How to Share Photos and Videos with Quick Share' with Samsung Support.
-
How to use
Step by Step Guide for Samsung Redemption
Find out how to redeem your free gifts from your Samsung product purchase.
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to Wi-Fi
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Backup & Restore
How to Migrate WhatsApp Data from iPhone to Samsung Phone
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch
-
Multimedia
How to mirror from your Samsung smartphone to your TV
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Bluetooth
Can i pair multiple device to my Galaxy Device?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Setting
How to prevent selected apps from running in the background on your Galaxy Smartphone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Application
What to do if Youtube Application is not working in Samsung Mobile Device?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Hardware
What to do if the Samsung Mobile's keypad is not working properly?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Backup & Restore
How to backup or restore data into external storage in Samsung Mobile Device?
FAQ for Mobile Devices. Find out more about 'How to Transfer and Backup Data Using Smart Switch on a Galaxy Phone' with Samsung Support.
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Message
What to do when badge notification is not appearing on icons in Samsung Galaxy S9/S9+?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Application
How to fix apps keep crashing and freezing
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Lock
How to unlock Samsung Mobile Device?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Hardware
What to do when touch input is not working properly on Samsung Mobile Device's Touchscreen?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Kies/Smart Switch PC
What to do when Smart Switch Error Message is displayed and Connection cannot be established?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
-
Application
How to deactivate Bixby Home from Home Screen in Samsung Mobile Device?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Application
What to do when App is not working after OS Upgrade in Samsung Mobile Device?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
Manuals & Downloads
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