Solutions & Tips

Topic
Sort by : More Relevant
{{loadedCount}} of {{totalCount}}

Interactive Guide

A simulator that guides you through the features of your device

Download Manual

Specs

Galaxy A5 (SM-A520W)

Processor
  • CPU Speed 1.9GHz
  • CPU Type Octa-Core
Display
  • Size (Main Display) 5.2" (132.2mm)
  • Resolution (Main Display) 1920 x 1080 (FHD)
  • Technology (Main Display) Super AMOLED
  • Colour Depth (Main Display) 16M
  • S Pen Support No
Camera
  • Rear Camera - Resolution CMOS 16.0 MP
  • Rear Camera - F Number f/1.9
  • Rear Camera - Auto Focus Yes
  • Front Camera - Resolution CMOS 16.0 MP
  • Front Camera - F Number f/1.9
  • Rear Camera - Flash Yes
  • Video Recording Resolution FHD (1920 x 1080)@60fps
Memory
  • RAM_Size (GB) 3GB
  • ROM Size (GB) 32 GB
  • Available Memory (GB)** 22.0 GB
  • External Memory Support MicroSD (Up to 256GB)
Network/Bearer
  • Number of SIM Single-SIM
  • SIM Slot Type SIM 1 + MicroSD
Network/Bearer (S/W Enabled)
  • 2G GSM GSM850, GSM900, DCS1800, PCS1900
  • 3G UMTS B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
  • 4G FDD LTE B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B17(700), B20(800), B29(700), B66(AWS-3)
Connectivity
  • ANT+ Yes
  • USB Interface USB Type-C
  • USB Version USB 2.0
  • Location Technology GPS, Glonass
  • Earjack 3.5mm Stereo
  • MHL No
  • Wi-Fi 802.11 a/b/g/n/ac 2.4+5GHz
  • Wi-Fi Direct Yes
  • Bluetooth Version Bluetooth v4.2
  • NFC Yes
  • Bluetooth Profiles A2DP, AVRCP, DI, HFP, HID, HOGP, HSP, MAP, OPP, PAN, PBAP
  • PC Sync. Smart Switch (PC version)
OS
Android
General Information
  • Form Factor Touch Bar
Sensors
Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Proximity Sensor, RGB Light Sensor
Physical specification
  • Dimension (HxWxD, mm) 146.1 x 71.4 x 7.9
  • Weight (g) 159
Battery
  • Internet Usage Time(3G) (Hours) Up to 13
  • Internet Usage Time(LTE) (Hours) Up to 16
  • Internet Usage Time(Wi-Fi) (Hours) Up to 18
  • Video Playback Time (Hours) Up to 19
  • Standard Battery Capacity (mAh, Typical) 3000
  • Removable No
  • Audio Playback Time (Hours) Up to 53
  • Audio Playback Time (Hours, Always On Display Off) Up to 78
  • Talk Time (3G WCDMA) (Hours) Up to 16
Audio and Video
  • Video Playing Format MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM
  • Video Playing Resolution UHD 4K (3840 x 2160) @30fps
  • Audio Playing Format MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
Services and Applications
  • Gear Support Gear Circle (Manager Support), Gear Fit, Gear Fit2, Gear1, Gear2, Gear2 Neo, Gear S, Gear S2, Gear S3, Gear IconX
  • S-Voice Yes
  • Mobile TV No

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support.

Find Online Offers

Shop the current Samsung product promotions.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Online Service Request

Find out how to submit an Online Service Request.

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
24/7 Call Support available for mobile devices only

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Mobile support available via text

Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.*

*Standard messaging rates may vary by
carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.