My TV is having menu glitches and is very slow
The same as your phone or computer, your smart TV requires memory. Your TV will consume more memory the more programs you run, and when the memory is low, it may start to function a bit slowly. It can take some time to switch on, for the applications to launch, or for the menu to load. In order to clear the memory cache and restore full performance, let us explain how to cold boot or discharge your TV.
Your TV can restart normally by being discharged or by being cold booted. You may accomplish this in one of two ways. Although both approaches are quick and simple, one calls for the use of the remote that came with your Samsung TV.
Note: If you still need more assistance, please call our contact center and our helpful agents will help you.
* This feature is only available on specific models. Please refer to your user manual for more information
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