SM-J100H

FAQ for Samsung mobile phones. Find more about How do I find the IMEI, model number and serial number for a Samsung Galaxy device? with Samsung Support.

FAQ for Samsung mobile phones. Find more about How do I perform a factory reset on my mobile device? with Samsung Support.

FAQ for Samsung mobile phones. Find more about "How do I set up or log into my Samsung Account on my Samsung smartphone?" with Samsung Support.

FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support

Find out how to recover data from your Galaxy device if the screen is not working properly. Even if your screen is smashed, you can back up or transfer your data remotely using Find My Mobile or via USB.

FAQ for Samsung mobile phones. Find out more about I can't unlock my Samsung Galaxy device with Samsung Support.

Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.

Find out how to view your Samsung smartphone screen on your TV.

FAQ for Samsung smartphones. Find out more about 'How do I backup and restore data on my Galaxy device?' with Samsung Support

FAQ for Samsung mobile phones. Find out more about "What to do if Google Play Store will not load or download apps" with Samsung Support.

FAQ for Samsung mobile phones. Find out more about "I can't connect to Wi-Fi on my Samsung Galaxy device" with Samsung Support.

If your Galaxy smartphone is not charging properly, there are a few troubleshooting steps you can try to help resolve the issue without having to send your phone in for a service.

Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. It's a great backup for when you don't have signal. Find out how to activate Wi-Fi calling on your Galaxy phone.

Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.

FAQ for Samsung mobile devices. Find out more about How much will it cost to repair my phone screen? with Samsung Support.

FAQ for Samsung mobile phones. Find more about “What do the different indicator icons mean on your Galaxy phone” with Samsung Support.

Find out how to recover, retrieve, or restore a deleted photo on your Samsung Galaxy phone gallery with our easy guide and instructions.

FAQ for Samsung mobile phones. Find more about how to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well with Samsung Support.

Find out more about how to use an eSIM with your galaxy phone

Find out more about how to turn on or hide your phone number and name when calling someone from your galaxy smartphone.

FAQ for Samsung mobile devices. Find more about 'Registering your Samsung product' with Samsung Support

In this FAQ, you can find out more about how to transfer data from an iPhone or iPad to a new Galaxy device using the Smart Switch app.

Find out how to reset your Galaxy smartphone with the previous screen lock PIN, password or pattern.

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

Learn how to self-repair your charging port

Find out more about Galaxy AI features on Photo assist, and how to use each one.

FAQ for Samsung mobile phones. Find more about "I inserted a new SIM card and now it's asking me for a PIN or unlock code to unlock it." with Samsung Support.

FAQ for Samsung mobile phones. Find more about "How do I turn on the Developer Options menu on my Samsung Galaxy device?" with Samsung Support.

FAQ for Samsung Mobile Device. Find more about 'How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?' with Samsung Support

FAQ for Samsung Mobile Device. Find more about 'My Galaxy smartphone has frozen, how do I restart it?' with Samsung

FAQ for Samsung Mobile Device. Find more about 'How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?' with Samsung

FAQ for Samsung Mobile Device. Find more about 'How do I check data usage on my Samsung Galaxy device?' with Samsung Support.

FAQ for Samsung mobile phones. Find more about "How to back up or restore WhatsApp data" with Samsung Support.

Android is the operating system used on Galaxy smartphones and tablets. Find out which version of Android your device is running.

FAQ for Samsung Mobile Device. Find more about 'What is Smart Lock and how do I use it?' with Samsung Support

Find out how to clear the cache on your device to free up storage space and improve performance.

Find out how to turn international data roaming off or on with your Samsung Galaxy Android phone with our easy guide and instructions.

FAQ for Samsung mobile phones. Find more about "Where can I find the Google Play Store on my Samsung Galaxy device?" with Samsung Support.

Learn how to check for operating system updates and security updates on your Samsung Galaxy device here.

FAQ for Samsung Mobile Device. Find more about 'What is Samsung Cloud and how do I use it to backup or restore my data?' with Samsung Support.

FAQ for Samsung Mobile Device. Find more about 'What are the different types of USB cables?' with Samsung

Find out how you can set up and use the Secure Folder on your Samsung Galaxy device

FAQ for Samsung mobile phones. Find more about Where can I find downloaded files on my Samsung Galaxy smartphone? with Samsung Support.

FAQ for Samsung Mobile Device. Find more about 'I'm having difficulty connecting to or using Android Auto' with Samsung Support

How to take a screenshot using your Samsung Galaxy device

Find more about What is NFC and how do I use it? with Samsung Support.

Find out how to download, install, and play Fortnite on your Samsung Galaxy smartphone or tablet.

FAQ for Samsung mobile phones. Find more about 'What is Bixby and how do I use it?' with Samsung Support.

FAQ for Samsung mobile phones. Find more about "How do I use the call functions on my device?" with Samsung Support.

Find out more about 'How do I manage notifications on my device?' with Samsung Support

Find out more about using Kids Mode with Samsung Support

Find out more about Samsung Pass with Samsung Support

Find out more about switching your Android device with Samsung Support

Find out more about setting up your new Galaxy smartphone with Samsung Support

FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.

Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.

Find out more about security settings with Samsung Support

Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.

FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.

Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.

FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.

Find out more about 'How do I pair and set up my Galaxy Buds?' with Samsung Support

FAQ for Samsung mobile phones. Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.

FAQ for Samsung Galaxy Note10. Find more about 'SIM cards and expandable storage on the Galaxy Note10' with Samsung Support.

Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support

FAQ for Samsung Mobile. Learn more about “My Samsung smartphone does not recognise fingerprints. How do I fix it?" with Samsung support service.

Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support

FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.

Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.

Find out how to check whether your Galaxy smartphone is covered by a warranty.

FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support.

FAQ for Samsung smartphones. Find out more about 'How do I navigate my Galaxy smartphone?' with Samsung Support

FAQ for Samsung mobile phones. Find more about "How to activate WhatsApp notifications on a Galaxy Watch" with Samsung Support.

FAQ for Samsung Mobile Device. Find out more about 'How do I change the date and time on my Galaxy device?' with Samsung Support.

FAQ for Samsung mobile phones. Find out more about 'How do I set up Dual Messenger?' with Samsung Support.

FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.

FAQ for Samsung smartphones. Find more about 'How do i use the Quick Settings?' with Samsung Support

FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Music app?' with Samsung Support.

FAQ for Samsung Mobile. Find more about 'What is Slow Motion and how do I use it?' with Samsung Support.

FAQ for Samsung Mobile devices. Find more about 'How do I use the Gallery app on my mobile device?' with Samsung Support

FAQ for Samsung mobile phones. Find more about What to do if the sound on your Galaxy smartphone is not working properly with Samsung Support.

FAQ for Samsung mobile phones. Find more about How to add an Outlook calendar to the Calendar app with Samsung Support.

Find out what you can do to ensure that your Galaxy smartphone doesn’t get hot in the sun

Find more about 'How do I get Samsung Pay Card?' with Samsung Support

FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.

Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for faster, better performance.

Find out how improve the performance and keep the battery at its best on your Galaxy smartphone.

Discover everything you need to know about what was launched at Galaxy Unpacked July 2026.

Find out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.

FAQ for Samsung mobile devices. Find out more about 'How do I find my SmartTag' with Samsung Support.

FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support

FAQ for Samsung Mobile. Find out how to record your screen on your Samsung Galaxy device with Samsung Support.

FAQ for Samsung mobile phones. Find more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support.

FAQ for Samsung mobile phones. Find more about 'How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts' with Samsung Support.

https://www.samsung.com/uk/support/mobile-devices/smart-switch-app/

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

Find out how to clear up storage space on your Samsung Galaxy device

FAQ for Samsung Mobile. Find more about "How to resize a photo in Gallery app on your Galaxy phone" with Samsung Support.

FAQ for Samsung Mobile. Find more about "What to do if your Galaxy phone won’t power on properly?" with Samsung Support.

Learn about a few things you can try when your Galaxy phone is slowing down.

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

FAQ for Samsung mobile phones. Find more about check the SIM card when phone calls and mobile data is not available with Samsung Support.

FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use Object eraser to remove unwanted objects from photos on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to protect your financial data on your Galaxy phone.

FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support.

FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about how do I delete all of my personal information from my device with Samsung Support.