Customer notice regarding counterfeit products
It has recently come to our attention that counterfeit Samsung accessories are currently being offered for sale in the market. With this in mind, we'd like to bring the following to your attention.
If the product that you own is identified as counterfeit, you will not be able to use the services provided by Samsung Electronics and it will be difficult to receive compensation for damages caused by using a counterfeit product. As a result, please take care when purchasing.
Products purchased from unofficial online or offline retailers are likely to be counterfeit. Therefore, we recommend that you purchase through your local Samsung Electronics Service Centre or the Samsung Electronics website only.
Please note the following examples of counterfeit products:
The Icon X design is different (the way it looks, as well as the L and R positions) and the box doesn't have SAMSUNG on it.