Getting started

We’re here to help you get up and running with your new Galaxy phone. Have all your questions answered - from the first charge, to logging in securely, transferring your data, and taking amazing pictures. You’ll find everything you need in a range of step-by-step video instructions, helpful guides and handy tips.

Discover new features

There is a lot to discover. Amazing screen display; power sharing; a True Vision camera and brilliant battery life are just some of the things to enjoy with the entire Galaxy range.

Most common help topics

  • Battery & power
  • Apps
  • Camera
  • Security & privacy
  • Tips & tricks
  • Software & performance

Battery & power

Explore battery and power sharing

Find out about Galaxy’s long battery life (and ways to make it last even longer), as well as how to share your power with friends.



We’ve pre-installed lots of great apps. Find out about these, and learn how to download and manage your own apps to help make life a bit easier (and more fun).



You’ve got a next generation camera. We’ll help you learn how to use it to take brilliant pictures from selfies to landscapes and portraits.

Security & privacy

Security & Privacy

Make sure your Galaxy phone and personal data are kept safe and secure using the following handy features, so you can enjoy complete peace of mind.

Tips & tricks

Tips & tricks

Discover some invaluable tips for using the popular features of your Galaxy phone, as well as some simple tricks to maximise your enjoyment.

Software & performance

Software & Performance

Keep your Galaxy phone running at its best, by making sure you’re using the latest software and apps, and by optimising performance, using these simple features.

Join the community

Samsung’s community is a great place to get hints and tips, and to learn from the experience of other users. Sign up here.



If your phone needs to be repaired, you’re in good hands. Samsung technicians will repair it using Samsung parts to fix the problem. Click learn more to get full details.



Find out everything you need to know about your warranty and how to contact us if you need to.