How do I set up Dual Messenger?

How do I set up Dual Messenger?

Dual Messenger lets you send and recieve messages from two different accounts on the same messaging app. Dual Messenger creates a duplicate app, making it easy to keep your work and personal messages seperate on the same device. You will receive a notification asking if you want to activate Dual Messenger when you download a compatible app, but you can also enable Dual Messenger through your settings.

Please note: the Dual Messenger feature is only available for certain devices and apps.

1 Open the Settings app
How do I set up Dual Messenger?
2 Tap Advanced features
How do I set up Dual Messenger?
3 Tap Dual Messenger
How do I set up Dual Messenger?

You will be shown a list of the Dual Messenger compatible apps you have downloaded.

4 Tap the switch next to the app you want to use with Dual Messenger
How do I set up Dual Messenger?
5 Tap Install
How do I set up Dual Messenger?
6 Read the disclaimer and tap Confirm
How do I set up Dual Messenger?
7 Tap the switch to use a separate contact list for your second app. If you want to use the same contacts for both, leave it off
How do I set up Dual Messenger?

Dual Messenger will turn on and a second copy of the app will be installed.

8 Open the copy of the app. It will have two circles in the bottom right of the icon
How do I set up Dual Messenger?

Login using the details for your second account.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am-9pm, 7 days a week

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week

Live Chat

Smartphone support | Mon-Sun | 8am to 8pm
All Products support | Mon-Sun | 8am to 8pm

Order Status & Tracking

Send us an email to get an update on your Samsung Shop order.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Call

0818 717100Phone Support

Smartphone support | Mon-Sun | 8am to 8pm
All Products support | Mon-Sun | 8am to 8pm

0818 302 016Samsung Shop

For new and existing orders | 9am - 5pm, 5 days a week

0124 75161B2B Support

For business support
8am - 6pm, Mon - Fri

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us