How to set up and use the Samsung Accounts
Your Samsung Account has multiple benefits. It enables you to keep Samsung apps synced across your Samsung devices, gives access to Samsung Pay, enables you to get news and discounts, and use the Find My Mobile service to keep track of your phone, amongst others.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
Thank you for your feedback!
Need help? Contact Us for Support.
Just Dial #GALAXY (#425299)
[Free call to all networks]
(02) 422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
Available from 8:00 AM to 8:00 PM
* For Toll Free numbers, just directly dial 1-800 followed by the network number.