How to set up and use the Samsung Accounts

Last Update Date : Jan 12. 2018

How to Set up a Samsung Account

It is recommended to setup the Samsung Account in the setup wizard.




Samsung Account allows you to easily backup and restore data. If you already have a Samsung Account and you have previously backed up your data, login first and then choose to restore your data to the new device.

The restore process consists of two steps:
1. Downloading backed up data from your previous device
2. Restoring the data on to your new device.




 You can also make Samsung account in the Setting menu if you skipped the Setup wizard without setting up.





Samsung apps

You can download an application from Samsung Apps easily.
Tap Samsung Apps > Tap Search icon > Type the text you want to search






Find my mobile





Find my mobile supports the some useful features. (Locate, Lock/Unlock, Ring, Wipe my mobile) Before using this, you should set some settings first in the mobile.
You can find the location in the PC. (




Other useful features in Find my mobile as follows:

Ring my mobile : The bell rings for 1 minute at the highest volume regardless of the mobile"s sound and vibration settings
Message Forwarding : You can forward the messages sent to the lost mobile to a specified mobile number.
Call logs : Retrieve call logs during the last week
Wipe my mobile : Using the Wipe function, you can delete the data on a removable storage (e.g. external memory and SIM cards). Also using the Factory Data Reset function, you can delete the data on your mobile.

Thank you for your feedback!

Need help? Contact Us for Support.


Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

Just Dial #GALAXY (#425299)
[Free call to all networks]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us