Fingerprint > How do I register fingerprints

Last Update Date : Sep 29. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Please Note: This guide is for the J5/J7 Pro only. Previous J5/J7 models do not have fingerprint scanners.

How do I register fingerprints?

A: To register fingerprints, follow the steps below:

1 On the Settings screen, tap Lock screen and security.
2 Tap Fingerprint Scanner.
3 Tap CONTINUE
4 To use your Fingerprint to unlock your device, you must set a pattern or PIN or password. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Galaxy J5/J7 2017: Fingerprint > How do I register fingerprints
5 Place your finger on the Home key.
6 After the device detects your finger, lift it up and place it on the Home key again.

Repeat this action until the fingerprint is registered. For the best results, move your finger upwards or downwards slightly between attempts. When you are finished registering your fingerprints, tap DONE.

Please make sure that the fingerprint sensor (home button) is clean. Avoid any moisture or water on finger when scanning.

Galaxy J5/J7 2017: Fingerprint > How do I register fingerprints
7 When a fingerprint lock pop-up window appears, tap TURN ON to use your fingerprint to unlock the screen.
8 Now, you can use fingerprint to lock and unlock the screen. On the locked screen, place your finger on the Home key and scan your fingerprint.
Galaxy J5/J7 2017: Fingerprint > How do I register fingerprints
9 Alternatively, you can unlock the screen using the preset screen lock method.
Galaxy J5/J7 2017: Fingerprint > How do I register fingerprints

Please Note: This guide is for the J5/J7 Pro. Previous J5/J7 models do not have fingerprint scanners

For more information Check out Fingerprint > How do I delete fingerprints, or for newer models check out How to use the fingerprint scanner on the Galaxy S10

 

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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