SM-A202F/DS
SM-A202F/DSSolutions & Tips
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How to use
How to use your Smartphone to control your Samsung Smart TV
Turn your smartphone into a TV remote control with SmartThings by following the steps in this video.
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
Find out how to enable or disable call forwarding and diverting on your Samsung Galaxy phone with our easy guide and instructions.
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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How to use
How to self-repair your phone screen
Learn how to self-repair your phone screen
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How to use
How to self-repair your charging port
Learn how to self-repair your charging port
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Application
How do I copy and paste on my Samsung Galaxy smartphone?
How to Video for Samsung Mobile Device. Find more about 'How do I copy and paste on my Samsung Galaxy smartphone?' with Samsung
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Lock
I inserted a new SIM card and now it is asking me for a PIN or unlock code to unlock it
Find out what to do if a newly inserted SIM card is asking for a PIN or unlock code on your Samsung Galaxy phone.
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Call & Contacts
How do I set a music file as a ringtone on my Samsung Galaxy smartphone?
Learn how to set a song as a ringtone on your Samsung Galaxy smartphone and how to set up customised ringtones for your contacts.
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Application
What is S Finder and how do I use it?
FAQ for Samsung Mobile Device. Find more about 'What is S Finder and how do I use it?' with Samsung
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Application
How do I record my steps or other exercise using the S Health app?
Find out how to add steps manually or record steps using the Samsung Health App with our easy guide and instructions.
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Setting
What do the notification light colours mean on my Samsung Galaxy smartphone?
FAQ for Samsung mobile phones. Find out more about "What do the notification light colours mean on my Samsung Galaxy smartphone?" with Samsung Support.
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How to use
How do I turn on the Developer Options menu on my Samsung Galaxy device?
Find out how to turn on the Developer options menu on your Samsung Galaxy device.
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Setting
How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?
Find out how to turn on the screen reader function, turn off voice assistant or accessibility settings on your Samsung phone with our guide.
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Application
What are cookies, and how do I enable or disable them on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about What are cookies, and how do I enable or disable them on my Samsung Galaxy device? with Samsung Support
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Setting
What does the Unified Daemon app do?
FAQ for Samsung Mobile Device. Find more about 'What does the Unified Daemon app do?' with Samsung
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Audio
Can I download free music to my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'Can I download free music to my Samsung Galaxy device?' with Samsung
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Network & WiFi
How do I set up my Google account on my Samsung Galaxy device?
Find out how to set up a Google account on a Samsung Galaxy device.
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Application
How do I use my Samsung Galaxy device as a torch or flashlight?
Learn how to use your Samsung Galaxy phone or tablet as a flashlight or torch with our easy guide and instructions.
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Application
How do I get the WhatsApp Messenger app on my Samsung Galaxy device?
Learn how to download and install WhatsApp Messenger for your Samsung Galaxy phone or tablet with our easy guide and instructions.
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Application
How do I get the Facebook Messenger app on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I get the Facebook Messenger app on my Samsung Galaxy device?' with Samsung
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Network & WiFi
Samsung phone frozen - how to soft reset or hard reboot
FAQ for Samsung Mobile Device. Find more about 'My Galaxy smartphone has frozen, how do I restart it?' with Samsung
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Setting
How do I use the Smart Manager application?
Find out more about Smart Manager with Samsung Support
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Application
How do I use the Smart Manager application to check for malware or viruses?
FAQ for Samsung Mobile Device. Find more about 'How do I use the Smart Manager application to check for malware or viruses?' with Samsung
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Setting
How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?
FAQ for Samsung Mobile Device. Find more about 'How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?' with Samsung
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Network & WiFi
How do I check data usage on my Samsung Galaxy device?
Learn how to check your data usage, data left, and how to set up a data usage warning on your Samsung Galaxy phone with our guide and instructions.
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Application
How to back up or restore WhatsApp data
FAQ for Samsung mobile phones. Find more about "How to back up or restore WhatsApp data" with Samsung Support.
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How to use
My screen isn't rotating when I move my device onto its side
Learn how to use the auto rotate feature or fix screen rotation if it's not working on your Samsung Galaxy phone with our guide and instructions.
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Software Upgrade
How can I check what version of Android I have on my device?
Android is the operating system used on Galaxy smartphones and tablets. Find out which version of Android your device is running.
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Setting
What is Smart Lock and how do I use it?
FAQ for Samsung Mobile Device. Find more about 'What is Smart Lock and how do I use it?' with Samsung Support
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Backup & Restore
How do I perform a factory reset on my mobile device?
FAQ for Samsung mobile phones. Find more about How do I perform a factory reset on my mobile device? with Samsung Support.
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Network & WiFi
How do I enable or disable mobile data?
Find out what mobile data is and how to turn it on or off using your Samsung Galaxy phone with our guide and instructions.
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Application
How do I install the Facebook app on my Samsung Galaxy device?
Learn how to download and install the Facebook App on your Samsung Galaxy device. Follow the steps outlined on this page and find out more.
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Network & WiFi
How do I check my APN (mobile internet) settings?
An Access Point Name (APN) provides all the details that your phone needs to connect to mobile data. Learn how to check your APN settings with our guide.
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Network & WiFi
How do I manually select a network on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How to ManuallySelect a Mobile Network?' with Samsung
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Setting
How do I clear the cache on my device?
Find out how to clear the cache on your device to free up storage space and improve performance.
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Network & WiFi
How do I turn international data roaming on or off on my Samsung Galaxy device?
FAQ for Samsung mobile phones. Find more about "How do I turn international data roaming on or off on my Samsung Galaxy device?" with Samsung Support
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Audio
How do I set my Samsung Galaxy device to vibrate?
FAQ for Samsung Mobile Device. Find more about 'How do I set my Samsung Galaxy device to vibrate?' with Samsung
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Application
Where can I find the Google Play Store on my Samsung Galaxy device?
FAQ for Samsung mobile phones. Find out more about "Where can I find the Google Play Store on my Samsung Galaxy device?" with Samsung Support.
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Samsung Apps
How do I set up or log into my Samsung Account?
FAQ for Samsung mobile phones. Find more about "How do I set up or log in to my Samsung Account on my smartphone?" with Samsung Support.
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Software Upgrade
How to update the software on a Galaxy smartphone or tablet
Find out how to update the Android or operating system version on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
I smashed my screen and can't use the touchscreen. Is there any way to access my data?
Find out how to access, recover or transfer your Samsung Galaxy phone data if the screen is broken or smashed with our easy guide and instructions.
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Application
Why does my music keep playing after I close the app?
FAQ for Samsung Mobile Device. Find more about 'Why does my music keep playing after I close the app?' with Samsung
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Multimedia
How do I load music files onto my Samsung Galaxy device from my Windows PC?
Learn how to download, add and transfer music files to your Samsung Galaxy phone from your Windows PC with our easy guide and instructions.
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Bluetooth
What are the different types of USB cables?
Find out what the different types of Samsung USB cables, connectors & chargers for your phone or tablet with our easy guide and instructions.
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Application
What is the Secure Folder and how do I use it?
Find out how you can set up and use the Secure Folder on your Samsung Galaxy device
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Application
What is a VPN and how do I add one to my device?
FAQ for Samsung Mobile Device. Find more about 'What is a VPN and how do I add one to my device?' with Samsung
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Multimedia
Where can I find downloaded files on my Samsung Galaxy smartphone?
Find out where to find downloaded files and the my files app folder on your Samsung Galaxy phone with our easy guide and instructions.
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How to use
Where is the apps button on my Home screen? How do I find all my apps?
Learn how to use your my apps icon button on your Samsung Galaxy Android phone. Find out how to show all apps, add apps to the home screen and more.
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Multimedia
How do I transfer photos from my smartphone to my PC?
Find out how to transfer photos from your Samsung smartphone to your computer.
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Power
My device is charging slowly, not switching on or keeps restarting
FAQ for Samsung mobile phones. Find more about "My device is charging slowly, not switching on or keeps restarting" with Samsung Support.
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Multimedia
Why are there ads on my lock screen and how can I get rid of them?
Find out how to remove ads which are caused by apps from the lock screen on your Galaxy smartphone.
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Application
How to use Android Auto on Samsung device
Learn how to use Android Auto with your Samsung Galaxy phone. Find out what to do if it's not connecting with our guide and instructions.
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Hardware
How much will it cost to repair my phone screen?
FAQ for Samsung mobile devices. Find out more about How much will it cost to repair my phone screen? with Samsung Support.
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Network & WiFi
How do I change the name of my device?
Your device has a name that is visible when you connect to other devices. Learn how to change the Bluetooth name for your Samsung Android device.
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Application
What is NFC and how do I use it?
NFC stands for Near Field Communication technology. Find out how you can use NFC with your Samsung Galaxy Android phone to make contactless payments.
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Application
What are the different camera modes and how do I use them?
FAQ for Samsung smartphones. Find more about 'What are the different camera modes and how do I use them?' with Samsung Support.
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Setting
How do I change the font size on my device?
Find out how to change the font or text size on your Samsung Galaxy phone with our easy guide and instructions.
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Backup & Restore
How do I clear up memory space on my device?
FAQ for Samsung mobile phones. Find more about "How do I clear up memory space on my device?" with Samsung Support.
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Application
How do I get Fortnite on my Samsung Galaxy device?
Find out how to download, install, and play Fortnite on your Samsung Galaxy smartphone or tablet.
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Camera
How do I take a photo with the S Pen?
Find out how to use the Samsung S Pen to take pictures & photos with your Samsung Galaxy phone camera with our easy guide and instructions.
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How to use
What is the S Pen and how do I use it?
FAQ for Samsung mobile phones. Find out more about "What is the S Pen and how do I use it?" with Samsung Support.
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Lock
I can't unlock my Samsung Galaxy device
FAQ for Samsung mobile phones. Find more about How to unlock your device with Samsung Support.
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How to use
What lock methods can I use on my Samsung Galaxy device?
FAQ for Samsung smartphones. Find out more about 'What lock methods can I use on my Samsung Galaxy device?' with Samsung Support.
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Camera
Why do lines, dots, or lights appear in my photos after using the camera app?
Find out more about what causes lights, dots, or lines on your photos with Samsung Support
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Hardware
How do I install a SIM or memory card in my Galaxy device?
Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.
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Hardware
What size memory card does my Galaxy smartphone accept?
Find out what size SD memory card and capacity your Samsung Galaxy phone accepts with our easy guide and instructions.
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Application
How do I use the Samsung Members App?
Find out how to use the Samsung Members app.
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Hardware
What phones are compatible with the Galaxy Watch?
FAQ for Samsung mobile devices. Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.
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Application
What is Bixby and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Bixby and how do I use it?' with Samsung Support.
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Application
How do I manage my apps?
Find out how to manage the apps on your Samsung device, including downloading new ones, moving apps into folders, as well as updating uninstalling apps.
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Message
How do I use text messages on my device?
Find out how to send & receive text messages on your Samsung Galaxy phone. Learn how to access text messages settings with our guide & instructions.
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Call & Contacts
How do I use the call functions on my device?
FAQ for Samsung mobile phones. Find more about 'How do I use the call functions on my device?' with Samsung Support.
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Message
Customer Warning - Samsung Lottery and Samsung Job Offer Scams
Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.
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How to use
How do I manage notifications on my device?
Learn how to customise and turn off notifications on your Samsung Galaxy phone or tablet with our guide and instructions.
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Battery
What is Emergency Mode and how do I use it?
Find out more about Emergency Mode with Samsung Support
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Camera
What is Panorama mode and how do I use it?
FAQ for Samsung mobile. Find more about 'What is Panorama mode and how do I use it?' with Samsung Support.
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Battery
How to use Wireless PowerShare
Learn how to use Wireless PowerShare battery charging with your Samsung mobile devices using our guide and instructions.
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Application
What is Samsung Pass and how do I use it?
Find out more about Samsung Pass with Samsung Support
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Battery
Charging your smartphone or tablet
Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.
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Backup & Restore
How do I set up my new smartphone?
Find out more about setting up your new Galaxy smartphone with Samsung Support.
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Backup & Restore
How do I transfer my data from my old Android phone to my new one?
Find out more about switching your Android device with Samsung Support
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Backup & Restore
How do I transfer my data from my iOS device to my new Samsung Galaxy?
Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.
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How to use
What is Device Care and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.
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Application
How do I use my watch and phone to locate each other?
FAQ for Samsung Mobile device. Find more about ' How do I use my watch and phone to locate each other?' with Samsung Support.
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Camera
What is Slow Motion and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Slow Motion and how do I use it?' with Samsung Support.
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Camera
What is Telephoto mode and how do I use it?
FAQ for Samsung mobile. Find more about 'What is Telephoto mode and how do I use it?' with Samsung Support.
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Message
How do I use the keyboard on my phone?
Find out more about using the keyboard on your phone with Samsung support
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Setting
How do I use the Do not Disturb feature
FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.
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How to use
What are Multi Windows and how do I use them?
FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.
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Camera
What is the Hyperlapse camera mode and how do I use it?
Samsung Hyperlapse is a feature that allows you to create your own time lapse video. Learn how to use this camera mode with our guide and instructions.
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Samsung Apps
What is Smart Switch and how do I use it?
Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.
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How to use
How do I enable Always On Display?
Find out how to enable the always on display feature and clock on your Samsung Galaxy phone with our guide and instructions.
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How to use
How do I set up Dual Messenger?
Find out more about 'How do I set up Dual Messenger?' with Samsung Support
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How to use
How do I pair and set up my Galaxy Buds?
Find out more about 'How do I pair and set up my Galaxy Buds?' with Samsung Support
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Samsung Apps
What is Link to Windows?
FAQ for Samsung mobile phones. Find more about What is Link to Windows? with Samsung Support.
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How to use
How to locate your Galaxy devices
Learn how to find your Samsung Galaxy phone, tablet, buds or smart watch with the Find My Mobile feature using our easy guide and instructions.
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Hardware
SIM cards and expandable storage on the Galaxy Note10
FAQ for Samsung Galaxy Note10. Find more about 'SIM cards and expandable storage on the Galaxy Note10' with Samsung Support.
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Call & Contacts
How do I manage my contacts?
Find out how to manage, save or copy contacts on your Samsung Galaxy phone and sim card with our easy guide and instructions.
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How to use
How do I backup my smartphone to my PC or Mac?
Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support
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How to use
How do I use the Samsung Internet app?
Samsung internet, samsung browser, internet app, bookmarks on Samsung, samsung private browsing, Samsung phone clear history, samsung browsing history, what is samsung internet, clear cache, clear cookies
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Lock
My fingerprint scanner isn't working
The fingerprint scanner makes it quick and easy to unlock your device. Learn how to set it up and what to do if your fingerprint scanner isn't working properly.
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Bluetooth
How to pair Galaxy devices via Bluetooth
FAQ for Samsung mobile devices. Find out more about "How to pair Galaxy devices via Bluetooth" with Samsung Support.
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How to use
How do I navigate my Galaxy smartphone?
FAQ for Samsung smartphones. Find out more about 'How do I navigate my Galaxy smartphone?' with Samsung Support
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How to use
What is Bluetooth and how do I use it?
FAQ for Samsung smartphones. Find out more about 'What is Bluetooth and how do I use it?' with Samsung Support.
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How to use
How to change the language on a Galaxy device
FAQ for Samsung mobile phones. Find out more about "How to change the language on a Galaxy device" with Samsung Support.
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Samsung Apps
What to do if Google Play Store will not load or download apps
FAQ for Samsung mobile phones. Find out more about " What to do if Google Play Store will not load or download apps" with Samsung Support.
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Hardware
What is the warranty status of my Samsung mobile device?
Find out how to check whether your Galaxy smartphone is covered by a warranty.
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Setting
How to start my Galaxy device in Safe mode
Learn how to start or reboot your Samsung Galaxy android phone or tablet in Safe Mode with our easy guide and instructions.
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How to use
How do I use the Samsung reminder app?
Find out how to use the Reminder App and learn how to set a reminder or use the widget on your Samsung Galaxy phone with our guide and instructions.
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How to use
How do I connect to Wi-FI?
Find out how to connect your Samsung Galaxy phone or tablet to Wi-Fi or internet with our easy guide and instructions.
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Samsung Apps
How to remove accounts and change unlock method on a Galaxy smartphone
Find out how to remove your Google Account and Samsung Account from your Galaxy smartphone and how to remove your locking methods.
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Application
How to remove or disable embedded apps
Find out how to uninstall, disable, remove or delete Samsung embedded apps from your Galaxy phone with our easy guide and instructions.
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How to use
How do I change the date and time on my Galaxy device?
Learn how to change the time, date, clock format, and more on your Samsung Galaxy mobile phone with our easy guide and instructions.
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How to use
What is Edge Lighting and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Edge Lighting and how do I use it?' with Samsung Support.
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How to use
How do I use the Voice Recorder app?
Find out how to record audio on your Samsung phone voice recorder app and covert speech to text with our easy guide and instructions.
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How to use
How can I connect my Galaxy device to a car?
Find out how to connect and pair your Samsung Galaxy phone to your car Bluetooth with our easy guide and instructions.
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How to use
How can I connect and use my device with a computer or tablet?
FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.
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How to use
How do I use the Quick Settings panel?
FAQ for Samsung smartphones. Find more about 'How do i use the Quick Settings?' with Samsung Support
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How to use
How do I use the Samsung Music app?
Find out how to use the Samsung Music player app on your Galaxy phone. Learn how to use the player controls and more with our guide and instructions.
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How to use
How do I use the Gallery app on my Galaxy device?
FAQ for Samsung Mobile devices. Find more about 'How do I use the Gallery app on my mobile device?' with Samsung Support
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Audio
What to do if Spotify stops playing when the screen is locked
Find out what to do if Spotify stops playing on your Samsung android phone when the screen is locked or off with our easy guide and instructions.
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Battery
What to do if your Samsung Galaxy device is not charging
If your Galaxy smartphone is not charging properly, there are a few troubleshooting steps you can try to help resolve the issue without having to send your phone in for a service.
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Hardware
How to check the battery of the S Pen
FAQ for Samsung mobile phones. Find more about "How to check the battery of the S Pen" with Samsung Support.
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How to use
How do I use an SD card with my Galaxy device?
FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.
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Hardware
What to do if the screen on your device is flickering
Find out what you can do if the screen of your Samsung Galaxy device is flickering
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Application
Where does the Google app save downloaded images?
FAQ for Samsung mobile phones. Find more about Where does the Google app save downloaded images? with Samsung Support.
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Application
How to remove ads from a Galaxy smartphone
Find out why you might be getting pop up ads on your phone and how to get rid of them at Samsung Support UK.
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Call & Contacts
What is the small blinking light on my phone screen?
FAQ for Samsung mobile phones. Find more about What is the small blinking light on my phone screen? with Samsung Support.
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Audio
What to do if the sound on your Galaxy smartphone is not working properly
FAQ for Samsung mobile phones. Find more about What to do if the sound on your Galaxy smartphone is not working properly with Samsung Support.
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How to use
How can I stop my phone from getting hot in the sun?
FAQ for Samsung Mobile Devices. Find more about 'How can I stop my phone from getting hot in the sun?'
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How to use
How to stop the screen from dimming on your Galaxy smartphone
Find out why your Samsung Galaxy phone screen keeps dimming with auto-brightness off. Learn how to stop this from occurring with our guide & instructions.
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Application
How to fix apps that keep crashing or freezing
Find out why your Samsung Galaxy Android phone apps keep crashing, closing, freezing or stop working. Fix the issue with our guide and instructions.
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Setting
What to do if the location information is inaccurate on my smartphone
Find out why your Samsung Galaxy Android phone GPS location information is wrong. Learn how to fix this with our easy guide and instructions.
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Samsung Apps
How to use My Files
Find out how to use the Samsung My Files App on your Galaxy smartphone with our easy guide and instructions.
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Network & WiFi
How to activate Wi-Fi Calling on a Galaxy smartphone
Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. Learn how to turn it on from your Samsung Galaxy phone with our easy guide.
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Battery
Which charger should I use for my Galaxy phone or tablet?
You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.
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Power
What to do if your water-resistant phone or tablet detects moisture in the charging port
A phone or tablet that has been exposed to water may not charge or power on. In this case, you should remove the moisture and use a wireless charger if possible.
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Message
How to remove voicemail notifications
Find out how to remove or get rid of voicemail notifications from your Samsung Galaxy phone with our easy guide and instructions.
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Multimedia
How to deactivate text message delivery reports
Find out how to turn off or deactivate Samsung text message delivery reports with our easy guide and instructions.
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How to use
How to optimise the performance of a Galaxy smartphone
Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for faster, better performance.
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Battery
How to optimise the battery life on a Galaxy smartphone
Find out how improve the performance and keep the battery at its best on your Galaxy smartphone
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How to use
How to use the camera on a Galaxy smartphone
Check our FAQ and discover the main features of your Galaxy camera, how to use it, the different ways to open it, to take and save pictures.
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How to use
How to use SmartThings
Find out how to use the SmartThings app, how to add a device to it and how to manage it remotely from your smartphone.
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Call & Contacts
How to use or manage dual SIM cards
Find out what Dual Sim Cards are and learn how to use them with your Samsung Galaxy phone with our guide and instructions.
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Samsung Apps
I cant access my Yahoo email account through the Samsung Email app
FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support
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How to use
How do I connect my SmartTag to my phone?
FAQ for Samsung smartphones. Find more about How do I connect to my SmartTag? with Samsung Support.
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How to use
How do I find my SmartTag?
FAQ for Samsung mobile devices. Find out more about ' How do I find my SmartTag?' with Samsung Support.
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How to use
How to activate SOS messages on your Samsung Galaxy Devices
Find more about 'How to activate SOS messages on your Samsung Galaxy device' with Samsung Support.
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How to use
How can I use Dual audio to share media on multiple devices?
FAQ for Samsung mobile phones. Find more about "How can I use Dual audio to share media on multiple devices?" with Samsung Support.
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How to use
Record and capture your Galaxy phone screen
Learn how to screen record and screen capture on your Samsung Galaxy phone using our easy to follow guide and instructions.
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How to use
Troubleshooting a problem when using Smart View
FAQ for Samsung mobile phones. Find more about "Troubleshooting a problem when using Smart View" with Samsung Support.
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung mobile phones. Find more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support.
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How to use
What to do if your Galaxy phone's touch screen doesn't work properly
FAQ for Samsung mobile phones. Find more about 'What to do if your Galaxy phone's touch screen doesn't work properly' with Samsung Support
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How to use
How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
Find out how to sync or move contacts on your Samsung Galaxy phone to your Google account with our easy guide and instructions.
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How to use
How to get your mobile device repaired
FAQ for Samsung Mobile Devices. Find out more about 'How to get your mobile device repaired?' with Samsung Support
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How to use
Samsung Smart Switch
FAQ for Samsung mobile devices. Find out more about 'Samsung Smart Switch' with Samsung Support.
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How to use
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about what do the different indicator icons mean on your Galaxy phone with Samsung Support.
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How to use
How to resize a photo in the Gallery app on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to resize a photo in Gallery app on your Galaxy phone with Samsung Support.
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Battery
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung Mobile. Find more about what to do if the battery of a new phone seems to be drained faster with Samsung Support
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How to use
How to use 5G on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use 5G on your Galaxy phone with Samsung Support.
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How to use
What to do if your Galaxy phone won’t power on properly?
FAQ for Samsung Mobile. Find more about what to do if your Galaxy phone won’t power on properly with Samsung Support.
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How to use
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to disable Dynamic Lock screen on your Galaxy phone with Samsung Support.
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How to use
How to clear up storage space on your smartphone
Find out how to clear or free up internal storage on your Samsung Galaxy phone if your storage space is full using our easy guide and instructions.
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How to use
Registering your Samsung product
Registering your Samsung Device is quick & easy. Simply complete this online form to register your device or read our FAQs to get your questions answered.
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How to use
Make sure that the protective film on your new Galaxy phone is completely removed
FAQ for Samsung Mobile. Find more about make sure that the protective vinyl on your new Galaxy phone is completely removed with Samsung Support.
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How to use
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung mobile phones. Find more about do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.
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How to use
How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well
Find out what to do if your Samsung Galaxy phone microphone is not working during phone calls with our easy guide and instructions.
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Application
What to do when GPS is not working properly on Android mobile device
FAQ for Samsung mobile phones. Find more about “What to do when GPS is not working properly on Android mobile device” with Samsung Support.
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Samsung Apps
What to do if you have lost your Galaxy device
Find out what to do if your Samsung Galaxy phone or tablet is lost or stolen. Learn how to find your device with our guide and instructions.
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How to use
How can I recover deleted photo?
Find out how to recover, retrieve, or restore a deleted photo on your Samsung Galaxy phone gallery with our easy guide and instructions.
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How to use
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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How to use
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Find out why your Samsung Galaxy phone is slowing down and how you can speed it up using our easy guide and instructions.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support.
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Software Upgrade
How to update latest software for your Galaxy mobile device
FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.
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How to use
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ for Samsung mobile. Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.
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How to use
How to set up Call settings on Android phone
FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support
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How to use
What is Smart Lock feature and how do I set it on?
FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.
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How to use
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Object eraser to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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How to use
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.
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How to use
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.
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How to use
What to do when your phone heats up
FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.
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How to use
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
Find out why your Samsung Galaxy Android phone is not allowing you to make any calls. Find out how to fix this with our guide and instructions.
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Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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How to use
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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How to use
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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How to use
How to troubleshoot software update issues
FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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How to use
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
How to use an eSIM with your Galaxy phone
Find out more about how to use an eSIM with your galaxy phone.
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How to use
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.
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How to use
How to change the screen mode or adjust the display colour to your preference
Find out how to change the screen mode or adjust the display colour to your preference
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How to use
What to do if the screen turns off while using the Galaxy phone?
FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.
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How to use
How to set the display refresh rate on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set the display refresh rate on your Galaxy phone with Samsung Support.
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How to use
Emergency Alerts
Find out everything you need to know about emergency alerts with Samsung Support
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Battery
How to show or hide the battery percentage on your Samsung phone
Learn how to show or hide the battery percentage on your Samsung phone. Personalise your status bar by checking out our step-by-step guide on how to show or hide your phones power percentage.
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How to use
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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How to use
what is the secure wifi feature and how do i enable or use it
The Secure Wi-Fi feature lets you browse the internet safely, even when you’re using unsecured public networks. Learn how to enable it & use this feature.
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How to use
how to manage and transfer files on your galaxy phone
Learn how to manage, transfer, and access files on your Samsung Galaxy phone with the My Files app. Follow our easy guide and instructions.
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How to use
How to turn off or disable Bixby on your Galaxy phone
Learn how to turn off or disable Bixby virtual assistant on your Samsung Galaxy smartphone with our guide and instructions
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How to use
How to scan QR code on your Galaxy phone or tablet
Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to stop your Galaxy phone or tablet screen going dark & timing out?
Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.
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How to use
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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How to use
How to connect Galaxy Buds to other devices
Find out how to pair your Galaxy Buds with your devices and customise the earbuds settings with our easy guide and instructions.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
What is Other storage on your Galaxy phone
Find out more about the other category in your Samsung Galaxy phone’s internal storage and how to delete files from it with our guide and instructions.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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How to use
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
Find out what the fast charging feature is and learn how to use it with your Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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Samsung Apps
How to change your Samsung Account mobile number using two-step phone verification
Find out how you can change the mobile number of your Samsung Account using two-step phone verification.
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
Find out how to add your emergency contact and medical info or ID on your Samsung Galaxy phone lock screen with our easy guide.
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How to use
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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Application
How to set up email app on Samsung phone or tablet
Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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Power
How to use Super fast charging
Learn how to use super fast charging on your Samsung Galaxy S23 or S22 with our easy guide and instructions.
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How to use
Professional Photography with Galaxy Expert RAW App
FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW App with Samsung Support.
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Camera
How Samsung Galaxy Cameras Combine Super Resolution Technologies with AI to Produce High-Quality Images of the Moon
Find out about the deep learning-based AI processes that Galaxy phone cameras use to take high quality photos of the moon.
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Battery
Why isn’t Samsung including earphones and a charger plug in the box?
KeywordsFind out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.
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Call & Contacts
How to turn off Emergency SOS on your Galaxy phone
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
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Camera
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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Camera
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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Setting
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
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How to use
How to activate or deactivate auto rotate on you Galaxy smartphone or tablet
Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.
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How to use
What is Samsung Care+ and how does it work?
Find out about Samsung Care+, Samsung’s extra care package for your Galaxy devices.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.
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How to use
Remove the case or cover on the Galaxy Z Flip and Z Fold series
You can use the steps in our guide to properly remove the case or cover on your Galaxy Z Flip or Galaxy Z Fold model.
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Hardware
Specifications for the new Galaxy S23 FE
Use this guide to review the specifications for the new Samsung Galaxy S23 FE.
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How to use
Protect your Galaxy device with the Auto Blocker feature
Find out how to protect and secure your Samsung Galaxy phone with the Auto Blocker feature using our easy guide and instructions.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Find out how to share your location with friends, family and other contacts using the Samsung Find App. Learn more with our easy guide.
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How to Set Up Curve Card on Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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How to Use Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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Cashback with Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
How to reset your smartphone with the previous screen lock PIN, password or pattern
Find out how to reset your Galaxy smartphone with the previous screen lock PIN, password or pattern.
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How to use
Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device
Find out what to do If you are having problems connecting your Samsung device to a 3.5mm audio jack via USB-C.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Setting
How do I change the wallpaper on my Samsung Galaxy smartphone?
Personalise your Galaxy smartphone by setting your own wallpaper. Choose from a selection of available wallpapers to download or use a photo or video you have taken yourself.
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.
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Bluetooth
How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?
Learn how to connect or pair Bluetooth wireless headphones or earbuds to your Samsung Galaxy phone or tablet with our guide and instructions.
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Hardware
Is there something wrong with my Samsung mobile device if it often gets hot?
FAQ for Samsung Mobile Device. Find more about 'Is there something wrong with my Samsung mobile device if it often gets hot?' with Samsung Support.
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How to use
How to use the Multi Window function in Android Pie
FAQ for Samsung mobile phones. Find more about “How to use the Multi Window function in Android Pie” with Samsung Support.
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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How to use
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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How to use
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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How to use
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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Application
What is the S Health app?
FAQ for Samsung Mobile Device. Find more about 'What is the S Health app?' with Samsung
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Application
How do I download the Outlook app for my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I download the Outlook app for my Samsung Galaxy device?' with Samsung
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How do I change the theme on my Galaxy smartphone?
FAQ for Samsung Mobile Device. Find more about 'How do I change the theme on my Galaxy device?' with Samsung
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How to use
How do I get ready for a Mobile & Tablet Remote Management session?
FAQ for Samsung mobile devices. Find more about How do I get ready for a Mobile & Tablet Remote Management session (Smart Switch)? with Samsung Support.
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Application
How do I stop my children from making in-app purchases on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support.
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Application
How can I use the Smart Tutor app to get support for my device?
FAQ for Samsung Mobile Device. Find more about 'How can I use the Smart Tutor app to get support for my device?' with Samsung
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Hardware
Can I get my Samsung Galaxy or Gear device wet?
FAQ for Samsung mobile devices. Find out more about ' Can I get my Samsung Galaxy device wet?' with Samsung Support.
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What can I do with the Air Command feature?
FAQ for Samsung mobile phones. Find more about "What can I do with the Air Command feature?" with Samsung Support.
-
Camera
What is AR (Augmented Reality) Emoji and how do I use it?
FAQ for Samsung mobile. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.
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Camera
What is Live broadcast and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Live broadcast and how do I use it?' with Samsung Support.
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Network & WiFi
What is 5G and how do I use it?
Find out more about using 5G with Samsung Support
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Audio
How to activate Dolby Atmos on your Galaxy smartphone
FAQ for Samsung mobile phones. Find more about “How to activate Dolby Atmos on your Galaxy smartphone” with Samsung Support.
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Camera
How do I use the basic functions of my smartphone camera?
FAQ for Samsung smartphones. Find more about How do I use the basic functions of my smartphone camera with Samsung Support.
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How to use
Dolby Atmos on the Galaxy Fold
FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.
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How to use
How to set-up Bixby on the Galaxy Fold
FAQ for Samsung smartphones. Find more about 'How to set-up Bixby on the Galaxy Fold' with Samsung Support
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Camera
How to record steady videos on the Galaxy A80
Find out more about "How to record steady videos on the Galaxy A80" with Samsung Support.
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Camera
How to create videos like a pro with Live focus on the Galaxy A80
Find more about "How to create videos like a pro with Live focus on the Galaxy A80" with Samsung Support.
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How to use
What is Call & Message Continuity and how do I use it?
FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.
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How to use
I can't upload photos to Facebook. What can I do to fix it?
FAQ for Samsung mobile phones. Find out more about "I can't upload photos to Facebook. What can I do to fix it?" with Samsung Support.
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Hardware
How to identify counterfeit accessories
FAQ for Samsung mobile phones. Find more about "Customer notice regarding counterfeit products" with Samsung Support.
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Samsung Apps
How can I play PC games on my mobile device?
FAQ for Samsung Mobile Devices. Find more about 'What is PlayGalaxy Link?' with Samsung Support.
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How to use
What is True Single SKU?
FAQ for Samsung smartphones. Find more about 'What is True Single SKU?' with Samsung Support.
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Software Upgrade
What's changed with One UI 2?
FAQ for Samsung mobile phones. Find more about What's changed with One UI 2? with Samsung Support.
-
Samsung Apps
How to add a Yahoo calendar to the Calendar app
FAQ for Samsung mobile phones. Find more about How to add a Yahoo calendar to the Calendar app with Samsung Support.
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How to use
Will Samsung Pay Card be available on all devices?
Find out more about 'Will Samsung Pay+ be available on all devices?' with Samsung support.
-
How to use
Is my money safe with curve?
Find out more about 'Is my Money safe with Curve?' with Samsung Support
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Hardware
How to prevent accidental touches on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.
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Multimedia
How to control media and devices using your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to control media and devices using your Galaxy smartphone' with Samsung Support.
-
Samsung Apps
What is Samsung Flow and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Samsung Flow and how do I use it?' with Samsung Support.
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How to use
Key features of the Knox Suite
Knox Suite provides you a complete set of tools to secure, deploy and manage your enterprise’s corporate mobile devices.
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How to use
Syncing my Reminders with Microsoft on my Samsung Phone
Learn how to sync reminders with your Microsoft account on your Samsung smartphone
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How to use
Galaxy Gear end of service
FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.
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How to use
How do I control my Smart Home devices using my SmartTag?
FAQ for Samsung mobile devices. Find more about 'How do I control my Smart Home devices using my SmartTag?' with Samsung Support.
-
Software Upgrade
Why are some Android apps crashing
There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device
-
How to use
How to check the date and time in the Samsung Gallery app
FAQ for Samsung mobile phones. Find more about 'How to check the date and time in the Samsung Gallery app' with Samsung Support
-
How to use
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
-
How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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How to use
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
-
How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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How to use
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
-
How to use
How to make a video call with the Duo app on a Galaxy phone
FAQ for Samsung Mobile. Find more about how to make a video call with the Duo app on a Galaxy phone with Samsung Support.
-
How to use
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
-
How to use
Check the SIM card when phone calls and mobile data is not available
FAQ for Samsung mobile phones. Find more about check the SIM card when phone calls and mobile data is not available with Samsung Support.
-
Samsung Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use the Bixby Routines feature with Samsung Support.
-
Audio
How to remove external factors that affect the sound of mobile device
FAQ for Samsung mobile phones. Find more about “How to remove external factors that affect the sound of mobile device” with Samsung Support.
-
How to use
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung mobile phones. Find more about “How to keep your Galaxy mobile device from slowing down” with Samsung Support.
-
Camera
Phenomena that may occur when using Note20 camera
FAQ for Samsung Mobile. Find more about Phenomena that may occur using Note20 camera with Samsung Support.
-
How to use
How can I purchase an app on the Google Play Store and Galaxy Store?
FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.
-
How to use
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
-
How to use
How to protect your financial data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to protect your financial data on your Galaxy phone.
-
How to use
How to use the TalkBack feature
FAQ for Samsung Mobile. Find more about how to activate and deactivate TalkBack with Samsung Support.
-
How to use
Tips to make the most out of your Galaxy phone's battery
FAQ for Samsung Mobile. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support.
-
How to use
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.
-
SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
-
Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
-
Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
-
Samsung Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
-
How to use
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
-
How to use
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
-
How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
-
How to use
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
-
How to use
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.
-
How to use
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.
-
How to use
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.
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Hardware
Why earphones and a charger plug are not included as in-box items
FAQ for Samsung Mobile. Find more about why earphones and charger are not included in the Galaxy phone package with Samsung Support.
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How to use
How do I apply a screen protector to my Galaxy S22?
Learn how to apply a screen protector to your Galaxy S22 smartphone screen correctly without any air bubbles using our video guide.
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How to use
What to do if S Pen isn't working with Galaxy phone screen
If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.
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How to use
How to Use AR Emoji Stickers
FAQ for Mobile Devices. Find more about How to use AR Emoji Stickers with Samsung Support.
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How to use
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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How to use
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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How to use
How to improve the vibration of your Galaxy S22 device
FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device.
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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How to use
Information about materials used in Samsung products
Find out more about the materials used in Samsung products.
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How to use
What is Extra brightness mode on Galaxy S22 & how to turn it on
Find out what Extra brightness mode is & how to turn it on your Samsung Galaxy S22 Ultra, S22 Plus, or S22 5G with our guide & instructions.
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How to use
How to create an automatic highlight reel
Follow the steps in this video to create an automatic highlight reel with the new One UI 4 feature.
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How to use
How to make the most out of Edge panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.
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How to use
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
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How to use
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
How do I customise the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.
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How to use
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
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How to use
How to use Always On Display
Find out what is Always On Display (AOD) and learn how to use it with our easy guide and instructions.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
Find out what Flex Mode is and learn how to use it with your Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4.
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How to use
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more How to improve the Galaxy Z Flip4 battery life with Samsung Support.
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How to use
How to attach the protective film to the Galaxy Z Fold4
Find out how to apply the official Samsung screen protector to your Galaxy Z Fold 4 with our easy guide and instructions.
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Application
No sound when uploading videos to WhatsApp from your phone
FAQ for Samsung Apps & Services. What to do when there is no sound when uploading videos.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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How to use
how-to-shoot-videos-with-galaxy-supersteady-mode
FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.
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How to use
How to automatically optimise your Galaxy device
FAQ for Mobile Devices. Find more about How to automatically optimise your Galaxy device with Samsung Support.
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Setting
How to update quick settings panel menu on Galaxy phone
FAQ for Mobile Devices. Find more about How to update quick settings panel menu on Galaxy phone with Samsung Support.
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Setting
How to find & delete duplicate files on your Galaxy phone
FAQ for Mobile Devices. Find more about How to find & delete duplicate files on your Galaxy phone with Samsung Support.
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Application
What does Vodafone’s RCS termination mean for my galaxy device?
Vodafone’s RCS service is terminating. Find out how you can continue to use this service on your Galaxy device.
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How to use
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
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How to use
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
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How to use
How to self-diagnose your Samsung Galaxy
Discover how to self-diagnose your Samsung Galaxy
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Network & WiFi
5G Network Carriers for Galaxy phones & tablets
Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.
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How to use
How to customise the accessibility settings on your smartphone
Use the accessibility features on your phone to adjust settings to make using it easier for you.
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How to use
How to download and use the Netflix app on your Samsung Galaxy smartphone or tablet
Find out how to download and use the Netflix app on your Galaxy smartphone or tablet.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
Find out how to run eSIM self-diagnostics for your Samsung Galaxy Watch using our easy guide and instructions.
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
Find out why you Samsung Galaxy phone or tablet is feeling hot and how to fix the issue with our easy guide and instructions.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Find out what to do if you Samsung Galaxy phone or tablet has slowed down after installing third-party apps with our easy guide and instructions.
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How to use
How to apply Galaxy Z Flip 5 screen protector
Find out how to apply your Samsung Galaxy Z Flip5 screen protector with our easy guide and instructions.
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How to use
How to apply Galaxy Z Fold 5 screen protector
Find out how to apply your Samsung Galaxy Z Fold5 screen protector with our easy guide and instructions.
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How to use
How to clean your Samsung Galaxy device
Find out how to clean your Samsung Galaxy phone, tablet or watch with our easy guide and instructions.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Find out how to shorten and simplify app names on your Samsung Galaxy smartphone with Galaxy One UI 6.
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Camera
A look at the Under Display Camera (UDC) on the Galaxy Z Fold4 and Fold5
Explore the cutting-edge Under-Display Camera (UDC) technology on the Galaxy Z Fold4 and Z Fold5.
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Call & Contacts
eSIM Contact saving function support discontinued
Use our guide below to move your contacts from an eSIM to another location on your Galaxy device.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and night time photography features included on the Samsung Galaxy S24.
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How to use
How to use One-handed mode and One Hand Operation +
Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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How to use
What is Voice Over LTE?
Find out what the VoLTE or LTE icon is on your Samsung device and what are the benefits of using it.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Find out what to do if your Samsung Galaxy smartphone has poor signal and you are unable to use data or make calls with our easy guide and instructions.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Software Upgrade
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Find out how to display or show charging information on your Samsung Galaxy phone screen with our easy guide and instructions.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Find out how to turn on sounds, vibrations and customise notifications on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Find out what to do if your Samsung Galaxy phone is not vibrating when receiving incoming calls or notifications with our easy guide and instructions.
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How to use
How to locate the digital User guide on your device
Find out how to access and open your user manual and guide directly from your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Find out how to connect or pair your Samsung Galaxy Watch with your phone using our easy guide and instructions.
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Setting
How to use your Samsung Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
Find out what to do if your Samsung Galaxy phone turns or powers off unexpectedly by itself with our easy guide and instructions.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy smartphone?
Wondering how you can optimise and extend the battery life on a Samsung Galaxy smartphone? Find out how to look after your smartphone's battery here.
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Battery
Why isn’t Samsung including earphones and a charger plug in the box?
KeywordsFind out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.
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Samsung Apps
How do I connect my mobile device to a screen using DeX?
FAQ for Apps & Services. Find more about How to use Samsung DeX with Samsung Support.
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Application
How do I set up gmail or Hotmail on my Samsung Galaxy device?
Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.
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How to use
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to create a Samsung account
FAQ for Apps & Services. Find more about How to create a Samsung account with Samsung Support.
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How to use
How to remove accounts from your Galaxy phone or tablet
Find out how to remove accounts from that you're no longer using to free up space on your Galaxy device.
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Message
How to set an audio file as a message notification or ringtone
Find out how to set an audio or sound file as a notification or ringtone on your Galaxy smartphone.
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Samsung Apps
How to use Samsung TV Plus Mobile
Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet
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Setting
How to use security settings on your phone
Find out more about security settings with Samsung Support
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How to use
Using Wireless Powershare on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.
Manuals & Downloads
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Useful links
Other software tools and services
Troubleshoot and book a repair
Need help with your device? Troubleshoot the issue or book a repair with an Authorised Service Centre
Read MoreDoorstep mobile screen repairs at your location
The Samsung mobile workshops will come to you to fix your phone or tablet screen at your doorstep in selected locations across the country
Read More