Galaxy S25
Common Topics
Galaxy S25
SM-S931B/DSSolutions & Tips
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How to use
How to use your Smartphone to control your Samsung Smart TV
Turn your smartphone into a TV remote control with SmartThings by following the steps in this video.
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How to use
How to self-repair your phone screen
Learn how to self-repair your phone screen
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How to use
How to self-repair your charging port
Find out how to self repair and fix your Samsung Galaxy smartphone charging port with our guide and instructions.
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Lock
I inserted a new SIM card and now it is asking me for a PIN or unlock code to unlock it
SAMSUNG
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Call & Contacts
How do I set a music file as a ringtone on my Samsung Galaxy smartphone?
SAMSUNG
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Application
How to manually add activities in Samsung Health
SAMSUNG
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How to use
How do I turn on the Developer Options menu on my Samsung Galaxy device?
SAMSUNG
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Setting
How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?
SAMSUNG
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Application
What are cookies, and how do I enable or disable them on my Samsung Galaxy device?
SAMSUNG
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Network & WiFi
How do I set up my Google account on my Samsung Galaxy device?
SAMSUNG
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Application
How do I get the WhatsApp Messenger app on my Samsung Galaxy device?
SAMSUNG
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Network & WiFi
Samsung phone frozen - how to soft reset or hard reboot
SAMSUNG
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Setting
How do I use the Smart Manager application?
SAMSUNG
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Application
How do I use the Smart Manager application to check for malware or viruses?
SAMSUNG
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Network & WiFi
How do I check data usage on my Samsung Galaxy device?
SAMSUNG
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Application
How to back up or restore WhatsApp data
SAMSUNG
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Software Upgrade
How can I check what version of Android I have on my device?
SAMSUNG
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Setting
What is Smart Lock and how do I use it?
SAMSUNG
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Backup & Restore
How do I perform a factory reset on my mobile device?
SAMSUNG
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Network & WiFi
How do I enable or disable mobile data?
SAMSUNG
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Network & WiFi
How do I check my APN (mobile internet) settings?
SAMSUNG
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Network & WiFi
How do I manually select a network on my Samsung Galaxy device?
SAMSUNG
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Setting
How do I clear the cache on my device?
SAMSUNG
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Network & WiFi
How do I turn international data roaming on or off on my Samsung Galaxy device?
SAMSUNG
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Application
Where can I find the Google Play Store on my Samsung Galaxy device?
SAMSUNG
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Samsung Apps
How do I set up or log into my Samsung Account?
SAMSUNG
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Software Upgrade
How to update the software on a Galaxy smartphone or tablet
SAMSUNG
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How to use
I smashed my screen and can't use the touchscreen. Is there any way to access my data?
SAMSUNG
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Multimedia
How do I load music files onto my Samsung Galaxy device from my Windows PC?
SAMSUNG
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Bluetooth
What are the different types of USB cables?
SAMSUNG
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Application
What is the Secure Folder and how do I use it?
SAMSUNG
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Application
What is a VPN and how do I add one to my device?
SAMSUNG
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Multimedia
Where can I find downloaded files on my Samsung Galaxy smartphone?
SAMSUNG
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How to use
Where is the apps button on my Home screen? How do I find all my apps?
SAMSUNG
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Multimedia
How do I transfer photos from my smartphone to my PC?
SAMSUNG
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Multimedia
Why are there ads on my lock screen and how can I get rid of them?
SAMSUNG
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Application
How to use Android Auto on Samsung device
SAMSUNG
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Hardware
How much will it cost to repair my phone screen?
SAMSUNG
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Application
What is NFC and how do I use it?
SAMSUNG
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Setting
How do I change the font size on my device?
SAMSUNG
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Camera
How do I take a photo with the S Pen?
SAMSUNG
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How to use
What is the S Pen and how do I use it?
SAMSUNG
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Lock
I can't unlock my Samsung Galaxy device
SAMSUNG
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How to use
What lock methods can I use on my Samsung Galaxy device?
SAMSUNG
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Hardware
How do I install a SIM or memory card in my Galaxy device?
SAMSUNG
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Hardware
What size memory card does my Galaxy smartphone accept?
SAMSUNG
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Hardware
What phones are compatible with the Galaxy Watch?
SAMSUNG
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Application
What is Bixby and how do I use it?
SAMSUNG
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Message
How do I use text messages on my device?
SAMSUNG
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Battery
How to use Wireless PowerShare
SAMSUNG
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Application
What is Samsung Pass and how do I use it?
SAMSUNG
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Backup & Restore
How do I set up my new smartphone?
SAMSUNG
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Backup & Restore
How do I transfer my data from my old Android phone to my new one?
SAMSUNG
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Backup & Restore
How do I transfer my data from my iOS device to my new Samsung Galaxy?
SAMSUNG
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How to use
What is Device Care and how do I use it?
SAMSUNG
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Setting
How to use security settings on your phone
Find out more about security settings with Samsung Support
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How to use
What are Multi Windows and how do I use them?
SAMSUNG
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Camera
What is the Hyperlapse camera mode and how do I use it?
SAMSUNG
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Samsung Apps
What is Smart Switch and how do I use it?
SAMSUNG
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How to use
How do I enable Always On Display?
SAMSUNG
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How to use
How do I pair and set up my Galaxy Buds?
SAMSUNG
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How to use
How to locate your Galaxy devices
SAMSUNG
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Call & Contacts
How do I manage my contacts?
SAMSUNG
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How to use
How do I backup my smartphone to my PC or Mac?
SAMSUNG
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Backup & Restore
How do I backup and restore data on my Galaxy device?
SAMSUNG
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How to use
How do I use the Samsung Internet app?
SAMSUNG
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How to use
My Samsung smartphone is not recognising fingerprints. How do I fix it?
SAMSUNG
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How to use
What is Bluetooth and how do I use it?
SAMSUNG
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Hardware
What is the warranty status of my Samsung mobile device?
SAMSUNG
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Setting
How to start my Galaxy device in Safe mode
SAMSUNG
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How to use
How do I use the Samsung reminder app?
SAMSUNG
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How to use
How do I connect to Wi-FI?
SAMSUNG
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How to use
How do I change the date and time on my Galaxy device?
SAMSUNG
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How to use
How do I use the Voice Recorder app?
SAMSUNG
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How to use
How do I use the Samsung Music app?
SAMSUNG
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Battery
What to do if your Samsung Galaxy device is not charging
SAMSUNG
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How to use
How do I use an SD card with my Galaxy device?
Find out how to use an SD card with your Samsung smartphone. Learn how to activate and use as internal storage with our easy guide.
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Hardware
Why is my Samsung phone or tablet screen flickering?
SAMSUNG
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Application
Where does the Google app save downloaded images?
SAMSUNG
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Application
How to remove ads from a Galaxy smartphone
SAMSUNG
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Audio
What to do if the sound on your Galaxy smartphone is not working properly
SAMSUNG
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How to use
How to stop the screen from dimming on your Galaxy smartphone
Find out why your Samsung Galaxy phone screen keeps dimming with auto-brightness off. Learn how to stop this from occurring with our guide & instructions.
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Application
How to fix apps that keep crashing or freezing
Find out why and how to fix if your Samsung Galaxy Phone Android Apps keep crashing or stopping with our guide and instructions.
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Setting
What to do if the location information is inaccurate on my smartphone
Find out why your Samsung Galaxy Android phone GPS location information is wrong. Learn how to fix this with our easy guide and instructions.
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Samsung Apps
How to use My Files
Find out how to use the Samsung My Files App on your Galaxy smartphone with our easy guide and instructions.
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Network & WiFi
How to activate Wi-Fi Calling on a Galaxy smartphone
Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. It's a great backup for when you don't have signal. Find out how to activate Wi-Fi calling on your Galaxy phone.
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Battery
Which charger should I use for my Galaxy phone or tablet?
You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.
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Message
How to remove voicemail notifications
Find out how to remove or get rid of voicemail notifications from your Samsung Galaxy phone with our easy guide and instructions.
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How to use
How to optimise the performance of a Galaxy smartphone
Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for faster, better performance.
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Call & Contacts
How to use or manage dual SIM cards
Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.
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How to use
How do I connect my SmartTag to my phone?
FAQ for Samsung smartphones. Find more about How do I connect to my SmartTag? with Samsung Support.
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How to use
How do I find my SmartTag?
FAQ for Samsung mobile devices. Find out more about ' How do I find my SmartTag?' with Samsung Support.
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How to use
How can I use Dual audio to share media on multiple devices?
Find out what Samsung Dual Audio is, and how to use it with your Samsung phone using our easy guide and instructions.
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How to use
How to get your mobile device repaired
FAQ for Samsung Mobile Devices. Find out more about 'How to get your mobile device repaired?' with Samsung Support
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How to use
Samsung Smart Switch
FAQ for Samsung mobile devices. Find out more about 'Samsung Smart Switch' with Samsung Support.
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How to use
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about what do the different indicator icons mean on your Galaxy phone with Samsung Support.
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How to use
How to resize a photo in the Gallery app on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to resize a photo in Gallery app on your Galaxy phone with Samsung Support.
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung Mobile. Find more about what to do if the battery of a new phone seems to be drained faster with Samsung Support
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How to use
How to use 5G on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use 5G on your Galaxy phone with Samsung Support.
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How to use
What to do if your Galaxy phone won’t power on properly?
FAQ for Samsung Mobile. Find more about what to do if your Galaxy phone won’t power on properly with Samsung Support.
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How to use
How to clear up storage space on your smartphone
Find out how to clear or free up internal storage on your Samsung Galaxy phone if your storage space is full using our easy guide and instructions.
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How to use
Registering your Samsung product
Registering your Samsung Device is quick & easy. Simply complete this online form to register your device or read our FAQs to get your questions answered.
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How to use
How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well
Find out what to do if your Samsung Galaxy phone microphone is not working during phone calls with our easy guide and instructions.
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Samsung Apps
What to do if you have lost your Galaxy device
Find out what to do if you have lost your Samsung Galaxy smartphone or any other mobile device with our easy guide and instructions.
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How to use
How can I recover deleted photo?
Find out how to recover, retrieve, or restore a deleted photo on your Samsung Galaxy phone gallery with our easy guide and instructions.
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How to use
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Find out why your Samsung Galaxy phone is slowing down and how you can speed it up using our easy guide and instructions.
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How to use
How to remove unwanted objects from photos on your Galaxy phone
Find out how to remove objects or people from your photos using the Object Eraser tool on your Samsung Galaxy smartphone with our easy guide and instructions.
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How to use
What to do when your phone heats up
Find out what to do if your Samsung Galaxy phone is overheating or feeling hot with our guide and instructions.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
Find out why your Samsung Galaxy Android phone is not allowing you to make any calls. Find out how to fix this with our guide and instructions.
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Setting
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Setting
My device displays a water drop icon and will not charge
FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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How to use
How to use an eSIM with your Galaxy phone
Find out more about how to use an eSIM with your galaxy phone.
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Hardware
Galaxy Unpacked July 2026: Introducing the Galaxy Z Fold8 Ultra, Z Fold8, Z Flip8, Watch Ultra2 and Watch9
Discover everything you need to know about what was launched at Galaxy Unpacked July 2026.
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Battery
How to show or hide the battery percentage on your Samsung phone
Learn how to show or hide the battery percentage on your Samsung phone. Personalise your status bar by checking out our step-by-step guide on how to show or hide your phones power percentage.
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How to use
How to scan QR code on your Galaxy phone or tablet
Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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How to use
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
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How to use
What is Other storage on your Galaxy phone
Find out more about the other category in your Samsung Galaxy phone’s internal storage and how to delete files from it with our guide and instructions.
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Samsung Apps
How to change your Samsung Account mobile number using two-step phone verification
Find out how you can change the mobile number of your Samsung Account using two-step phone verification.
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How to use
How to use Maintenance mode on your Galaxy phone or tablet
Learn how to set up and use Maintenance mode on your Galaxy phone or tablet.
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How to use
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
Find out how to add your emergency contact and medical info or ID on your Samsung Galaxy phone lock screen with our easy guide.
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Application
How to set up email app on Samsung phone or tablet
SAMSUNG
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How to use
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
In this FAQ, you can find out more about how to transfer data from an iPhone or iPad to a new Galaxy device using the Smart Switch app.
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How to use
Professional Photography with Galaxy Expert RAW App
FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW App with Samsung Support.
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Camera
How Samsung Galaxy Cameras Combine Super Resolution Technologies with AI to Produce High-Quality Images of the Moon
Find out about the deep learning-based AI processes that Galaxy phone cameras use to take high quality photos of the moon.
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Battery
Why isn’t Samsung including earphones and a charger plug in the box?
KeywordsFind out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.
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Call & Contacts
How to turn off Emergency SOS on your Galaxy phone
Find out how you can turn off the emergency SOS function on your Galaxy smartphone, as well as adjust the settings for the emergency call service.
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Camera
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.
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Software Upgrade
What can I do with Galaxy AI?
Find out how to download and install software for Galaxy AI features on your Samsung Galaxy phone and tablet.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Lock
How to reset your smartphone with the previous screen lock PIN, password or pattern
If you have forgotten your Samsung phone screen lock PIN, password or pattern find out how to reset it with our easy guide and instructions.
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How to use
Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device
Find out how to connect your Samsung DAC Type C to 3.5mm headphone adapter jack to your phone or tablet with our guide and instructions.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Find out what to do if your Samsung Galaxy smartphone has poor signal and you are unable to use data or make calls with our easy guide and instructions.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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How to use
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.
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Application
How to use the Samsung Members app
FAQ for Samsung Mobile. Find more about 'How to use the Samsung Members app' with Samsung Support.
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Power
Which type of charger does my Galaxy device accept?
Find out about the types of chargers your Samsung Galaxy smartphone or tablet accepts.
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How to use
What to do if your Samsung phone keeps restarting
FAQ for Samsung Mobile. Find more about what to do if your Samsung phone keeps restarting with Samsung Support.
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Hardware
Galaxy Z Flip7 vs Galaxy Z Flip7 FE comparison
Find out which Galaxy Z Flip7 model is right for you—Flip7 or Flip7 FE? Compare design, camera, battery and performance to find your perfect Flip.
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How to use
How to check the battery status on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about how to check the battery status on your Samsung Galaxy phone with Samsung Support.
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How to use
How to find and manage files on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to find and manage files on your Samsung Galaxy device with Samsung Support.
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How to use
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about what to do if notifications are not showing or there is no sound on your Samsung Galaxy device with Samsung Support.
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How to use
How to delete pre-installed apps on your Samsung Galaxy device
FAQ for Samsung Mobile. Find out how to delete, hide, disable, and enable pre-installed apps on your Samsung Galaxy device with Samsung Support.
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Hardware
What are the differences between the Galaxy A57 5G and A37 5G?
SAMSUNG
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Hardware
What is the difference between the Galaxy Z Fold and S Series?
Compare the Samsung Galaxy Z Fold 8 Ultra, Fold 8 and S26 Ultra. Explore key differences in display size, camera specs, battery life, AI features and more.
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Hardware
What is the difference between the Galaxy Z Fold8 Ultra and Z Fold8?
Compare the Samsung Galaxy Z Fold 8 Ultra and Z Fold 8. Explore key differences in display size, camera specs, battery life, AI features and more.
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Setting
How do I change the wallpaper on my Samsung Galaxy smartphone?
SAMSUNG
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
SAMSUNG
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Bluetooth
How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?
SAMSUNG
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How to use
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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How to use
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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How to use
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
Find out how to enable or disable call forwarding and diverting on your Samsung Galaxy phone with our easy guide and instructions.
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How to use
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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How to use
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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How to use
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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How to use
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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How to use
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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How to use
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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How to use
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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How to use
How to use Gemini Live on the Samsung Galaxy S25
Discover the power of Google Gemini Live on the Galaxy S25 series.
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How to use
How to use Expert RAW
Take your photography to the next level with Expert Raw on the Galaxy S25 Series.
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How to use
How to use Call Transcript
With Call Transcript, you can summarise or transcribe phone calls, making sure you never miss a detail from important conversations again.
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How to use
How to use Seamless Action (Cross App Section)
Find out how to complete multi-step tasks across apps effortlessly with the Galaxy S25 Ultra.
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How to use
How to use Galaxy AI Transcript Assist
Learn how to set up and use the Galaxy AI Transcript assist feature on your Samsung device.
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How to use
How to use Live Translate
Unlock the power of seamless communication with the Galaxy S25's Live Translate feature.
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How to use
How to use Interpreter
Say goodbye to language barriers with the Interpreter feature on your Galaxy S25.
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How to use
How to use Circle to Search
Learn how to find information on any part of your photos with the Galaxy S25's Circle to Search feature.
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How to use
How to use Galaxy AI features on Photo Assist
Find out more about Galaxy AI features on Photo assist, and how to use each one.
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How to use
How to use Galaxy AI features on Writing Assist
Find out more about Galaxy AI features on Writing assist, and how to use each one.
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Application
How do I copy and paste on my Samsung Galaxy smartphone?
SAMSUNG
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How to use
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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How to use
How to record your screen on your Samsung Galaxy device
FAQ for Samsung Mobile. Find out how to record your screen on your Samsung Galaxy device with Samsung Support.
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Application
What is S Finder and how do I use it?
SAMSUNG
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Setting
What do the notification light colours mean on my Samsung Galaxy smartphone?
SAMSUNG
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Setting
What does the Unified Daemon app do?
SAMSUNG
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Audio
Can I download free music to my Samsung Galaxy device?
SAMSUNG
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Application
How do I use my Samsung Galaxy device as a torch or flashlight?
SAMSUNG
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Application
How do I download the Outlook app for my Samsung Galaxy device?
SAMSUNG
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Application
How do I get the Facebook Messenger app on my Samsung Galaxy device?
SAMSUNG
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How do I change the theme on my Galaxy smartphone?
SAMSUNG
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Application
How do I install the Facebook app on my Samsung Galaxy device?
SAMSUNG
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Audio
How do I set my Samsung Galaxy device to vibrate?
SAMSUNG
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Application
How do I stop my children from making in-app purchases on my Samsung Galaxy device?
SAMSUNG
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Application
Why does my music keep playing after I close the app?
SAMSUNG
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Application
How can I use the Smart Tutor app to get support for my device?
SAMSUNG
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Network & WiFi
How do I change the name of my device?
SAMSUNG
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Application
What are the different camera modes and how do I use them?
SAMSUNG
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Backup & Restore
How do I clear up memory space on my device?
SAMSUNG
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Application
How do I get Fortnite on my Samsung Galaxy device?
SAMSUNG
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What can I do with the Air Command feature?
SAMSUNG
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Application
How do I manage my apps?
SAMSUNG
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Call & Contacts
How do I use the call functions on my device?
SAMSUNG
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Message
Customer Warning - Samsung Lottery and Samsung Job Offer Scams
SAMSUNG
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How to use
How do I manage notifications on my device?
SAMSUNG
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Battery
What is Emergency Mode and how do I use it?
SAMSUNG
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Camera
What is Panorama mode and how do I use it?
SAMSUNG
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Camera
What is AR (Augmented Reality) Emoji and how do I use it?
SAMSUNG
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Battery
Charging your smartphone or tablet
SAMSUNG
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Application
How do I use my watch and phone to locate each other?
SAMSUNG
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Camera
What is Slow Motion and how do I use it?
SAMSUNG
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Camera
What is Telephoto mode and how do I use it?
SAMSUNG
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Message
How do I use the keyboard on my phone?
SAMSUNG
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Setting
How do I use the Do not Disturb feature
SAMSUNG
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Network & WiFi
What is 5G and how do I use it?
SAMSUNG
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Camera
How do I use the basic functions of my smartphone camera?
SAMSUNG
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How to use
How do I set up Dual Messenger?
SAMSUNG
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Samsung Apps
What is Link to Windows?
SAMSUNG
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Hardware
SIM cards and expandable storage on the Galaxy Note10
SAMSUNG
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How to use
How to set-up Bixby on the Galaxy Fold
SAMSUNG
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Camera
How to record steady videos on the Galaxy A80
SAMSUNG
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Bluetooth
How to pair Galaxy devices via Bluetooth
SAMSUNG
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How to use
How do I navigate my Galaxy smartphone?
SAMSUNG
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How to use
I can't upload photos to Facebook. What can I do to fix it?
SAMSUNG
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Samsung Apps
What to do if Google Play Store will not load or download apps
SAMSUNG
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Hardware
How to identify counterfeit accessories
SAMSUNG
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Application
How to remove or disable embedded apps
FAQ for Samsung Mobile. Find out how to delete, hide, disable, and enable pre-installed apps on your Samsung Galaxy device with Samsung Support.
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Samsung Apps
How can I play PC games on my mobile device?
SAMSUNG
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How to use
What is Edge Lighting and how do I use it?
SAMSUNG
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How to use
How can I connect my Galaxy device to a car?
SAMSUNG
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How to use
How can I connect and use my device with a computer or tablet?
SAMSUNG
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How to use
How do I use the Quick Settings panel?
SAMSUNG
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How to use
How do I use the Gallery app on my Galaxy device?
SAMSUNG
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Audio
What to do if Spotify stops playing when the screen is locked
SAMSUNG
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Hardware
How to check the battery of the S Pen
SAMSUNG
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Call & Contacts
What is the small blinking light on my phone screen?
SAMSUNG
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Samsung Apps
How to add a Yahoo calendar to the Calendar app
SAMSUNG
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How to use
How can I stop my phone from getting hot in the sun?
FAQ for Samsung Mobile Devices. Find more about 'How can I stop my phone from getting hot in the sun?'
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How to use
Is my money safe with curve?
Find out more about 'Is my Money safe with Curve?' with Samsung Support
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Hardware
How to prevent accidental touches on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.
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Samsung Apps
What is Samsung Flow and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Samsung Flow and how do I use it?' with Samsung Support.
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Power
What to do if your water-resistant phone or tablet detects moisture in the charging port
A phone or tablet that has been exposed to water may not charge or power on. In this case, you should remove the moisture and use a wireless charger if possible.
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How to use
Key features of the Knox Suite
Knox Suite provides you a complete set of tools to secure, deploy and manage your enterprise’s corporate mobile devices.
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Multimedia
How to deactivate text message delivery reports
Find out how to turn off or deactivate Samsung text message delivery reports with our easy guide and instructions.
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Battery
How to optimise the battery life on a Galaxy smartphone
Find out how improve the performance and keep the battery at its best on your Galaxy smartphone.
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How to use
How to use the camera on a Galaxy smartphone
Check our FAQ and discover the main features of your Galaxy camera, how to use it, the different ways to open it, to take and save pictures.
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How to use
How to use SmartThings
Find out how to use the SmartThings app, how to add a device to it and how to manage it remotely from your smartphone.
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How to use
Syncing my Reminders with Microsoft on my Samsung Phone
Learn how to sync reminders with your Microsoft account on your Samsung smartphone
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How to use
Galaxy Gear end of service
FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.
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Samsung Apps
I cant access my Yahoo email account through the Samsung Email app
FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support
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How to use
How to activate SOS messages on your Samsung Galaxy Devices
Find more about 'How to activate SOS messages on your Samsung Galaxy device' with Samsung Support.
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Software Upgrade
Why are some Android apps crashing
There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device
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How to use
Record and capture your Galaxy phone screen
FAQ for Samsung Mobile. Find out how to record your screen on your Samsung Galaxy device with Samsung Support.
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How to use
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung mobile phones. Find more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support.
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How to use
How to check the date and time in the Samsung Gallery app
FAQ for Samsung mobile phones. Find more about 'How to check the date and time in the Samsung Gallery app' with Samsung Support
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How to use
What to do if your Galaxy phone's touch screen doesn't work properly
FAQ for Samsung mobile phones. Find more about 'What to do if your Galaxy phone's touch screen doesn't work properly' with Samsung Support
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How to use
How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
Find out how to sync or move contacts on your Samsung Galaxy phone to your Google account with our easy guide and instructions.
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How to use
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to disable Dynamic Lock screen on your Galaxy phone with Samsung Support.
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How to use
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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How to use
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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How to use
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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How to use
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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How to use
How to make a video call with the Duo app on a Galaxy phone
FAQ for Samsung Mobile. Find more about how to make a video call with the Duo app on a Galaxy phone with Samsung Support.
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How to use
Make sure that the protective film on your new Galaxy phone is completely removed
FAQ for Samsung Mobile. Find more about make sure that the protective vinyl on your new Galaxy phone is completely removed with Samsung Support.
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How to use
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
FAQ for Samsung mobile phones. Find more about do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.
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How to use
Check the SIM card when phone calls and mobile data is not available
FAQ for Samsung mobile phones. Find more about check the SIM card when phone calls and mobile data is not available with Samsung Support.
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Samsung Apps
How to set up and use the Bixby Routines feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use the Bixby Routines feature with Samsung Support.
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Audio
How to remove external factors that affect the sound of mobile device
FAQ for Samsung mobile phones. Find more about “How to remove external factors that affect the sound of mobile device” with Samsung Support.
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Application
What to do when GPS is not working properly on Android mobile device
FAQ for Samsung mobile phones. Find more about “What to do when GPS is not working properly on Android mobile device” with Samsung Support.
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How to use
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung mobile phones. Find more about “How to keep your Galaxy mobile device from slowing down” with Samsung Support.
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Camera
Phenomena that may occur when using Note20 camera
FAQ for Samsung Mobile. Find more about Phenomena that may occur using Note20 camera with Samsung Support.
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How to use
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support.
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How to use
What is Smart Lock feature and how do I set it on?
FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.
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How to use
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.
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How to use
How to protect your financial data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to protect your financial data on your Galaxy phone.
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How to use
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.
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Setting
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Setting
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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How to use
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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How to use
How to troubleshoot software update issues
Book a repair for your Galaxy phone, TV, or other Samsung device. Get a cracked screen or broken appliance fixed by an expert with genuine Samsung parts.
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How to use
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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How to use
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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How to use
How to reboot a frozen Galaxy device
FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.
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How to use
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
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How to use
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.
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How to use
How to change the screen mode or adjust the display colour to your preference
Find out how to change the screen mode or adjust the display colour to your preference
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How to use
What to do if the screen turns off while using the Galaxy phone?
FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.
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How to use
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.
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Hardware
Why earphones and a charger plug are not included as in-box items
FAQ for Samsung Mobile. Find more about why earphones and charger are not included in the Galaxy phone package with Samsung Support.
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How to use
Emergency Alerts
Find out everything you need to know about emergency alerts with Samsung Support
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How to use
How to Use AR Emoji Stickers
FAQ for Mobile Devices. Find more about How to use AR Emoji Stickers with Samsung Support.
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How to use
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
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How to use
what is the secure wifi feature and how do i enable or use it
The Secure Wi-Fi feature lets you browse the internet safely, even when you’re using unsecured public networks. Learn how to enable it & use this feature.
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How to use
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
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How to use
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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How to use
How to turn off or disable Bixby on your Galaxy phone
Learn how to turn off or disable Bixby virtual assistant on your Samsung Galaxy smartphone with our guide and instructions
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How to use
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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How to use
How to stop your Galaxy phone or tablet screen going dark & timing out?
Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.
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How to use
How to create an automatic highlight reel
Follow the steps in this video to create an automatic highlight reel with the new One UI 4 feature.
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How to use
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
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How to use
How do I customise the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.
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How to use
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
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How to use
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
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How to use
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
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How to use
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
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How to use
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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How to use
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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How to use
How to use Always On Display
Find out what is Always On Display (AOD) and learn how to use it with our easy guide and instructions.
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How to use
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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How to use
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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How to use
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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How to use
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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How to use
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
Find out what Flex Mode is and learn how to use it with your Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4.
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How to use
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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Application
No sound when uploading videos to WhatsApp from your phone
FAQ for Samsung Apps & Services. What to do when there is no sound when uploading videos.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
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How to use
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
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How to use
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
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Power
How to use Super fast charging
Learn how to use super fast charging on your Samsung Galaxy S23 or S22 with our easy guide and instructions.
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How to use
how-to-shoot-videos-with-galaxy-supersteady-mode
FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.
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Setting
How to update quick settings panel menu on Galaxy phone
FAQ for Mobile Devices. Find more about How to update quick settings panel menu on Galaxy phone with Samsung Support.
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Setting
How to find & delete duplicate files on your Galaxy phone
FAQ for Mobile Devices. Find more about How to find & delete duplicate files on your Galaxy phone with Samsung Support.
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Application
What does Vodafone’s RCS termination mean for my galaxy device?
Vodafone’s RCS service is terminating. Find out how you can continue to use this service on your Galaxy device.
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Setting
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
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How to use
How to self-diagnose your Samsung Galaxy
Discover how to self-diagnose your Samsung Galaxy
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Network & WiFi
5G Network Carriers for Galaxy phones & tablets
Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.
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How to use
How to customise the accessibility settings on your smartphone
Use the accessibility features on your phone to adjust settings to make using it easier for you.
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How to use
How to download and use the Netflix app on your Samsung Galaxy smartphone or tablet
Find out how to download and use the Netflix app on your Galaxy smartphone or tablet.
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How to use
How to activate or deactivate auto rotate on you Galaxy smartphone or tablet
Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.
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Hardware
What is the difference between the Galaxy Z Fold models?
Find out more about the differences between the Galaxy Z Fold 8 Ultra, Z Fold 8 and its predecessors, the Z Fold 7, Z Fold 6 and Z Fold 5.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.
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Hardware
Compare Samsung Galaxy Z Flip8 vs Z Flip7
Compare the Samsung Galaxy Z Flip 8 and Z Flip 7. Explore key differences in display size, camera specs, battery life, AI features and more.
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Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
Find out how to run eSIM self-diagnostics for your Samsung Galaxy Watch using our easy guide and instructions.
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
Find out why you Samsung Galaxy phone or tablet is feeling hot and how to fix the issue with our easy guide and instructions.
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How to use
Remove the case or cover on the Galaxy Z Flip and Z Fold series
You can use the steps in our guide to properly remove the case or cover on your Galaxy Z Flip or Galaxy Z Fold model.
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
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How to use
How to apply Galaxy Z Flip 5 screen protector
Find out how to apply your Samsung Galaxy Z Flip5 screen protector with our easy guide and instructions.
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Hardware
Specifications for the new Galaxy S23 FE
Use this guide to review the specifications for the new Samsung Galaxy S23 FE.
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Camera
A look at the Under Display Camera (UDC) on the Galaxy Z Fold4 and Fold5
Explore the cutting-edge Under-Display Camera (UDC) technology on the Galaxy Z Fold4 and Z Fold5.
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How to use
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker feature. Learn how to help prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Call & Contacts
How to use Live translate for phone calls with Galaxy AI
Use this guide to enable Live translate on your S24, and then use the feature during phone calls.
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How to use
How to use Transcribe assist with Galaxy AI
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
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How to use
How to use Generative photo editing with Galaxy AI
Follow this guide to learn how to use the generative AI photo editing feature on the new S24.
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How to use
How to set up and use the Interpreter app on Galaxy devices
Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Find out how to share your location with friends, family and other contacts using the Samsung Find App. Learn more with our easy guide.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to Set Up Curve Card on Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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How to Use Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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Cashback with Samsung Pay+
Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.
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How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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How to use
How to use Quick Share to share a file between phones
FAQ for Samsung Mobile. Find more about How to use Quick Share to share a file between phones with Samsung Support.
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How to use
How to use One-handed mode and One Hand Operation +
Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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How to use
What is Voice Over LTE?
Find out what the VoLTE or LTE icon is on your Samsung device and what are the benefits of using it.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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How to use
Samsung Galaxy Ring materials and wearing precautions
Learn about the materials, care tips, IP ratings, and safety precautions for wearing and maintaining your Samsung Galaxy Ring.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Find out how to display or show charging information on your Samsung Galaxy phone screen with our easy guide and instructions.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Find out what to do if your Samsung Galaxy phone is not vibrating when receiving incoming calls or notifications with our easy guide and instructions.
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How to use
How to pair a Galaxy Watch with your Samsung Galaxy device
Find out how to connect or pair your Samsung Galaxy Watch with your phone using our easy guide and instructions.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
Find out what to do if your Samsung Galaxy phone turns or powers off unexpectedly by itself with our easy guide and instructions.
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Hardware
Compare Samsung Galaxy S25 vs S24 Specifications & Features
Find out how Samsung Galaxy S25 compares to the Galaxy S24
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Hardware
What are the differences between the Galaxy S25 Ultra, S25+ and S25
Find out more about the differences between the Galaxy S25 Ultra, S25+ and S25 models.
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How to use
How to use Gallery Search
Find out how to use Gallery Search, your solution to effortlessly organise and find your photos.
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Hardware
What are the differences between the Galaxy S25 series and A series?
Find out all the differences between the Galaxy S25 series and the Galaxy A series.
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How to use
How to remove unwanted sound from videos using Audio eraser on your Galaxy
Samsung's Audio Eraser is an AI feature that removes unwanted sounds from videos. Find out how to use this feature on your Galaxy device using our guide.
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How to use
How to use AI select on your Galaxy phone and tablet
FAQ for Samsung Mobile. Find more about how to use AI select on your Galaxy phone and tablet with Samsung Support.
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How to use
How to use updated notification settings in Samsung One UI 8
How to use updated notification settings on Samsung One UI 8 with Samsung Support.
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How to use
What to do if facial recognition isn’t working on your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if facial recognition isn’t working on your Galaxy phone with Samsung Support.
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Hardware
Galaxy Z Fold7 vs Galaxy Z Fold6 comparison
Galaxy Z Fold7 or Fold6? Find out what makes the new foldable truly better – from design and display to camera, processor, and battery. All the differences at a glance.
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Hardware
Galaxy Z Flip7 vs Galaxy Z Flip6 comparison
Galaxy Z Flip7 or Z Flip6? Find out what makes the new foldable truly better – from design and display to camera, processor and battery. All the differences at a glance.
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How to use
How to use Google Gemini on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Google Gemini on your Galaxy phone with Samsung Support.
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How to use
How to customise the Side button with new features on your Galaxy phone and tablet
FAQ for Samsung Mobile. Find more about how to customise the Side button with new features on your Galaxy phone and tablet with Samsung Support.
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How to use
How to set up and use Browsing Assist
Use this guide to learn how to set up and use different AI features in Browsing Assist.
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How to use
How to use Note Assist
Use this guide to learn how to use Note Assist.
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How to use
How to use Writing Assist
Learn to use Writing Assist features, including Live Translate, Composer and Suggested replies on your Galaxy Devices while sending text messages.
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How to use
What to do when your Samsung Galaxy device heats up while in use
FAQ for Samsung Mobile. Find more about what to do when your Samsung Galaxy device heats up while in use with Samsung Support.
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How to use
How to check, repair or replace a Samsung Galaxy device battery
FAQ for Samsung Mobile. Find more about how to check, repair or replace a Samsung Galaxy device battery with Samsung Support.
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How to use
What to do when your Samsung Galaxy device battery drains faster
FAQ for Samsung Mobile. Find more about what to do when your Samsung Galaxy device battery drains faster with Samsung Support.
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How to use
How to check when to replace your Samsung Galaxy phone battery
FAQ for Samsung Mobile. Find out more about how to check when to replace your Samsung Galaxy phone battery with Samsung Support.
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How to use
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about How to remove unnecessary files and close background apps on your Samsung Galaxy phone with Samsung Support.
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How to use
How to record, play back, and share voice recordings on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about how to record, play back, and share voice recordings on your Samsung Galaxy phone with Samsung Support.
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How to use
How to use Routines on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use Routines on your Samsung Galaxy device.
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How to use
How to add and manage events using the Calendar app on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about how to add and manage events using the Calendar app on your Samsung Galaxy phone with Samsung Support.
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How to use
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
FAQ for Samsung Mobile. Find more about what to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours with Samsung Support.
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Lock
Customise Lock Screen Wallpaper Brief Widgets on Samsung Galaxy devices
Find out how to use Brief Widgets on your Samsung Galaxy devices Lock Screen Wallpaper to customise widgets with apps using our easy guide and instructions.
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How to use
Updates to the Apps Screen on the Samsung Galaxy devices
Find out how to use the Apps Screen's new features and updates on your Samsung Galaxy devices with our easy guide and instructions.
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How to use
Changes to Home Screen & Wallpaper on Samsung Galaxy devices
Explore the Samsung Galaxy devices with improved Home Screen layouts, landscape mode, widget labels, enlarged folders and customisation.
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How to use
How to create your Avatar or AR Emoji on Samsung Galaxy devices
Find out how to create your Galaxy Avatar or AR Emoji on your Samsung Galaxy devices phone with our easy guide and instructions.
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How to use
How to find your Galaxy Watch when it is lost
FAQ for Samsung Mobile. Find more about how to find your Galaxy Watch when it is lost with Samsung Support.
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How to use
How to set up and use Now brief on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to set up and use Now brief on your Samsung Galaxy device.
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How to use
How to use the Now bar on the lock screen of your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use the Now bar on your Samsung Galaxy device with Samsung Support.
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How to use
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use Creative studio (Drawing assist) on the Samsung Galaxy device with Samsung Support.
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How to use
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
FAQ for Samsung Mobile. Find more about how to reconnect your Samsung Galaxy Watch or Buds series to a new phone with Samsung Support.
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How to use
How to use Do not disturb mode on your Samsung Galaxy Watch series
FAQ for Samsung Mobile. Find more about how to use Do not disturb mode on your Samsung Galaxy Watch series with Samsung Support.
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How to use
How to sync your Google Calendar on your Samsung Galaxy device
FAQ for Samsung Mobile. Find out how to sync your Google Calendar on your Samsung Galaxy device Samsung Support.
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How to use
How to unlock your Samsung Galaxy device using the previous screen lock method
FAQ for Samsung Mobile. Find out how to unlock your Samsung Galaxy device using the previous screen lock method Samsung Support.
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How to use
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
FAQ for Samsung Mobile. Find out how to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series with Samsung Support.
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How to use
What to do if the screen brightness changes automatically on your Samsung Galaxy device
FAQ for Samsung Mobile. Find out what to do if the screen brightness changes automatically on your Samsung Galaxy device with Samsung Support.
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Call & Contacts
The person you are calling cannot hear you on your Samsung Galaxy phone
Fix issues when the person you are calling cannot hear you on your Samsung Galaxy phone. Follow simple steps to identify the cause and improve call quality.
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Lock
Discover new lock screen features on your Samsung Galaxy device
Learn how to customise your Samsung Galaxy lock screen, set a secure screen lock with a hint, add contact details for recovery, and manage notifications for better security and personalisation.
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Call & Contacts
What to do if your Samsung Galaxy device won’t turn on
Learn what to do if your Samsung Galaxy phone does not turn on. Follow simple steps to fix freezing issues, battery problems or charging errors.
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Call & Contacts
How to fix low or no sound during calls on your Samsung Galaxy device
Learn how to fix low or no sound during calls on your Samsung Galaxy phone. Follow simple steps to adjust volume, check settings, and troubleshoot call audio issues.
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How to use
How to protect your Samsung Galaxy device after water exposure
Learn how to protect your Samsung Galaxy device after water exposure, including safe cleaning and drying steps for water-resistant and non-water-resistant models.
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Hardware
What accessories are available for Galaxy S and Galaxy Z smartphones?
Find out more about the different accessories available for Galaxy S and Galaxy Z smartphones, including chargers, cases and screen protectors.
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Battery
Why your Samsung Galaxy device may appear to be not charging or charging slowly
Learn how to fix charging issues on your Galaxy device, including slow charging, charging interruptions, moisture detection notifications, and charging port debris.
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Hardware
What are the benefits of a Galaxy Z Fold?
Find out more about the various benefits of owning a Galaxy Z Fold smartphone, including expanded workspaces, AI assistance and high-resolution cameras.
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Hardware
What to do when your Samsung Galaxy device screen is cracked or damaged
Learn how to identify and repair display damage on your Galaxy device, including cracked screens, black spots, and abnormal lines caused by physical impact.
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Hardware
Defects of unauthorised third-party protective films on your Samsung Galaxy devices
Learn how unauthorised third-party protective films can affect your Galaxy device, including unusual screen colours, display lines, touch issues, and reduced fingerprint recognition.
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Call & Contacts
Why screens and calls may appear to turn off or end unexpectedly
Learn why your Galaxy Z Flip may unexpectedly end calls or turn off the screen when magnetic accessories interfere with the fold detection sensor, and how to prevent the issue.
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How to use
What to do when your Samsung Galaxy device appears to be slow or unresponsive
Learn how to fix a slow or unresponsive Samsung Galaxy device. Update software, close background apps, free up memory, restart your device, and run Samsung Members diagnostics to improve performance.
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Hardware
Why there is a gap between your Samsung Galaxy display and frame
Learn why a small gap may appear between the display and frame on your Galaxy device and how it relates to normal design, durability, and water resistance.
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Lock
One UI 9.0 lockscreen security policy changes
Learn about the strengthened lock screen security policies in One UI 9.0, including reduced unlock retry limits, enhanced time-outs, and the Auto Factory Reset feature designed to protect your data.
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How to use
Samsung Care+ Frequently Asked Questions
Find out more about Samsung Care+, the insurance service that covers all types of Samsung Galaxy devices.
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy smartphone?
SAMSUNG
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Hardware
Is there something wrong with my Samsung mobile device if it often gets hot?
SAMSUNG
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How to use
How to use the Multi Window function in Android Pie
SAMSUNG
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How to use
How to use Audio Eraser
Samsung's Audio Eraser is an AI feature that removes unwanted sounds from videos. Find out how to use this feature on your Galaxy device using our guide.
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Application
How do I set up gmail or Hotmail on my Samsung Galaxy device?
SAMSUNG
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How to use
How to create a Samsung account
FAQ for Apps & Services. Find more about How to create a Samsung account with Samsung Support.
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How to use
How to remove accounts from your Galaxy phone or tablet
Find out how to remove accounts from that you're no longer using to free up space on your Galaxy device.
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Message
How to set an audio file as a message notification or ringtone
Find out how to set an audio or sound file as a notification or ringtone on your Galaxy smartphone.
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Samsung Apps
How to use Samsung TV Plus Mobile
Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet
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Samsung Apps
How do I connect my mobile device to a screen using DeX?
FAQ for Apps & Services. Find more about How to use Samsung DeX with Samsung Support.
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How to use
Using Wireless Powershare on the Galaxy Fold
SAMSUNG
Manuals & Downloads
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Useful links
Other software tools and services
Troubleshoot and book a repair
Need help with your device? Troubleshoot the issue or book a repair with an Authorised Service Centre
Read MoreDoorstep mobile screen repairs at your location
The Samsung mobile workshops will come to you to fix your phone or tablet screen at your doorstep in selected locations across the country
Read More