GT-S7580
GT-S7580Solutions & Tips
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How to use
How to use Game Booster Plugins on the Galaxy Note20
Video for Samsung mobile phones. Find more about “How to use Game Booster Plugins on the Galaxy Note20” with Samsung Support.
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Application
What is NFC and how do I use it?
Find out more What is NFC and how do I use it? with samsung suport.
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Network & WiFi
What is 5G and how do I use it?
Find out more about using 5G with Samsung Support
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Application
What are cookies, and how do I enable or disable them on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about What are cookies, and how do I enable or disable them on my Samsung Galaxy device? with Samsung Support
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Hardware
What phones are compatible with the Galaxy Watch?
FAQ for Samsung mobile devices. Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.
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How to use
How do I use the Samsung email app?
FAQ for Samsung mobile devices. Find out more about using the Samsung email app with Samsung Support
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Network & WiFi
How do I check data usage on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about How do I check data usage on my Samsung Galaxy device? with Samsung Support.
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Lock
What is Find My Mobile and how can I use it to locate, lock or wipe my device?
Learn how to use Find my mobile to locate, lock, back up, or wipe your Samsung device
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Backup & Restore
Where can I find the files on my SD or memory card?
Learn how to find the files stored on an SD card in your Samsung smartphone.
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Backup & Restore
How do I backup and restore data on my Galaxy device?
Do you want to backup and restore data on your Samsung Galaxy device? Find out how to easily make backups and restore data from a previous backup here.
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How to use
How do I use the Samsung Internet app?
Find out how to use the Samsung Internet app on your smartphone
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Call & Contacts
How do I set a music file as a ringtone on my Samsung Galaxy smartphone?
Learn how to set a song as a ringtone on your Samsung Galaxy smartphone and how to set up customised ringtones for your contacts.
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Network & WiFi
How do I turn international data roaming on or off on my Samsung Galaxy device?
FAQ for Samsung mobile phones. Find more about "How do I turn international data roaming on or off on my Samsung Galaxy device?" with Samsung Support
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How to use
How do I use the Samsung calendar app?
FAQ for Samsung mobile devices. Find more about How do I use the Samsung Calendar app? with Samsung Support.
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Hardware
What size memory card does my Galaxy smartphone accept?
Find out which size memory card your device accepts and the maximum external memory size for your Galaxy tablet.
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Application
How do I manage my apps?
Find out how to manage the apps on your Samsung device, including downloading new ones, moving apps into folders, as well as updating uninstalling apps.
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Application
What is the Secure Folder and how do I use it?
FAQ for Samsung mobile phones. Find more about "What is the Secure Folder and how do I use it?" with Samsung Support.
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Network & WiFi
How do I enable or disable mobile data?
Mobile data is the internet connectivity provided by your mobile network provider. Find out how to activate or deactivate mobile data on a Galaxy smartphone.
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Camera
How do I use the basic functions of my smartphone camera?
FAQ for Samsung smartphones. Find more about How do I use the basic functions of my smartphone camera with Samsung Support.
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Backup & Restore
How do I set up my new smartphone?
Find out more about setting up your new Galaxy smartphone with Samsung Support.
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Battery
How can I optimise and extend the battery life on my Samsung Galaxy smartphone?
Wondering how you can optimise and extend the battery life on a Samsung Galaxy smartphone? Find out how to look after your smartphone's battery here.
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Application
Where does the Google app save downloaded images?
FAQ for Samsung mobile phones. Find more about Where does the Google app save downloaded images? with Samsung Support.
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Multimedia
How do I transfer photos from my smartphone to my PC?
Find out how to transfer photos from your Samsung smartphone to your computer.
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How to use
How do I manage notifications on my device?
FAQ for Samsung smartphones. Find out more about 'How do I manage notifications on my device?' with Samsung Support.
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Battery
What to do if your phone is not charging
FAQ for Samsung mobile phones. Find more about "What to do if your phone is not charging" with Samsung Support.
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Lock
My fingerprint scanner isn't working
FAQ for Samsung smartphones. Find more about 'My Fingerprint scanner isn't working' with Samsung Support.
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Setting
How do I change the wallpaper on my Samsung Galaxy smartphone?
FAQ for Samsung mobile phones. Find more about How do I change the wallpaper on my Samsung Galaxy smartphone? with Samsung Support.
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.
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How to use
I smashed my screen and can't use the touchscreen. Is there any way to access my data?
FAQ for Samsung Mobile Device. Find more about 'I smashed my screen and can't use the touchscreen. Is there any way to access my data?' with Samsung
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How to use
Where is the apps button on my Home screen? How do I find all my apps?
FAQ for Samsung Mobile Device. Find more about 'Where is the apps button on my Home screen? How do I find all my apps?' with Samsung
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Software Upgrade
How to update the software on a Galaxy smartphone or tablet
Learn how to check for operating system updates and security updates on your Samsung Galaxy device here.
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Battery
Which charger should I use for my Galaxy phone or tablet?
You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.
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Multimedia
Where can I find downloaded files on my Samsung Galaxy smartphone?
FAQ for Samsung mobile phones. Find more about Where can I find downloaded files on my Samsung Galaxy smartphone? with Samsung Support.
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Hardware
What is the warranty status of my Samsung mobile device?
FAQ for Samsung mobile phones. Find out more about "What is the warranty status of my Samsung mobile device?" with Samsung Support.
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Software Upgrade
How can I check what version of Android I have on my device?
FAQ for Samsung mobile devices. Find more about 'How can i check what version of Android I have on my device?' with Samsung Support.
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Network & WiFi
How to activate Wi-Fi Calling on a Galaxy smartphone
Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. It's a great backup for when you don't have signal. Find out how to activate Wi-Fi calling on your Galaxy phone.
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Setting
How do I change the theme on my Galaxy smartphone?
FAQ for Samsung Mobile Device. Find more about 'How do I change the theme on my Galaxy device?' with Samsung
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Samsung Apps
What is Link to Windows?
FAQ for Samsung mobile phones. Find more about What is Link to Windows? with Samsung Support.
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How to use
My screen isn't rotating when I move my device onto its side
Information on auto-rotate and rotating on Samsung devices
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Bluetooth
How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?
FAQ for Samsung Mobile Device. Find more about 'How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?' with Samsung
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Setting
How do I switch on my location and change my location settings?
Find out more about your device's location settings with Samsung Support
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Application
How do I install the Facebook app on my Samsung Galaxy device?
Learn how to download and install the Facebook App on your Samsung Galaxy device. Follow the steps outlined on this page and find out more.
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Bluetooth
How to pair Galaxy devices via Bluetooth
FAQ for Samsung mobile devices. Find out more about "How to pair Galaxy devices via Bluetooth" with Samsung Support.
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Setting
What to do if the location information is inaccurate on my smartphone
Find out what to do to improve the location accuracy on your Galaxy smartphone.
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Multimedia
How do I move music, images, videos and other media to the SD card in my Galaxy device?
Learn how to move media (such as music, images, and videos) and other files to your SD card to save space. Follow the illustrated steps on this page.
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Multimedia
Why are there ads on my lock screen and how can I get rid of them?
FAQ for Samsung mobile phones. Find more about Why are there ads on my lock screen and how can I get rid of them? with Samsung Support.
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Application
How to remove ads from a Galaxy smartphone
FAQ for Samsung mobile phones. Find more about How to remove ads from a Galaxy smartphone with Samsung Support.
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Samsung Apps
How do I set up or log into my Samsung Account on my smartphone?
FAQ for Samsung mobile phones. Find more about "How do I set up or log in to my Samsung Account on my smartphone?" with Samsung Support.
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Setting
How do I clear the cache on my device?
FAQ for Samsung Mobile Device. Find more about 'How do I clear the cache on my device?' with Samsung Support.
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How to use
Will Samsung Pay Card be available on all devices?
Find out more about 'Will Samsung Pay Card be available on all devices?' with Samsung support.
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How to use
How do I use an SD card with my Galaxy device?
FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.
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Samsung Apps
How to use AR Emoji
FAQ for Samsung Mobile Phone. Find more about 'How to use AR Emoji on the Galaxy S10' with Samsung Support.
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Battery
Charging your smartphone or tablet
Find out more about charging your device with Samsung Support
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How to use
What is the Samsung Pay Card?
Find more about 'What is the Samsung Pay Card?' with Samsung Support
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How to use
How do I get Samsung Pay Card?
Find more about 'What is the Samsung Pay Card?' with Samsung Support
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Setting
How do I find the IMEI, model number and serial number for a Samsung Galaxy device?
Find out how to find the IMEI, model number, and serial number for your Samsung Galaxy device here with Samsung Support.
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Setting
How to start my Galaxy device in Safe mode
FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support
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How to use
How to stop the screen from dimming on your Galaxy smartphone
FAQ for Samsung mobile phones. Find more about “How to stop the screen from dimming on your Galaxy smartphone” with Samsung Support.
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Application
How do I copy and paste on my Samsung Galaxy smartphone?
How to Video for Samsung Mobile Device. Find more about 'How do I copy and paste on my Samsung Galaxy smartphone?' with Samsung
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Lock
I can't unlock my Samsung Galaxy device
FAQ for Samsung mobile phones. Find more about How to unlock your device with Samsung Support.
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Network & WiFi
How do I set up my Google account on my Samsung Galaxy device?
Find out how to set up a Google account on a Samsung Galaxy device.
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Application
How do I use the Samsung Members App?
Find out how to use the Samsung Members app.
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How to use
How can I view my Samsung smartphone screen on my TV?
Find out how to view your Samsung smartphone screen on your TV.
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Samsung Apps
How to add a Yahoo calendar to the Calendar app
FAQ for Samsung mobile phones. Find more about How to add a Yahoo calendar to the Calendar app with Samsung Support.
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Samsung Apps
How to add an Outlook calendar to the Calendar app
FAQ for Samsung mobile phones. Find more about How to add an Outlook calendar to the Calendar app with Samsung Support.
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Backup & Restore
How do I perform a factory reset on my mobile device?
Find out how to perform a factory reset on your Samsung Galaxy mobile phone here with Samsung Support.
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How to use
How do I enable Always On Display?
FAQ for Samsung mobile phones. Find out more about How do I enable Always On Display with Samsung Support.
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Call & Contacts
How do I manage my contacts?
FAQ for Samsung mobile phones. Find more about How do I manage my contacts? with Samsung Support.
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Audio
What to do if the sound on your Galaxy smartphone is not working properly
FAQ for Samsung mobile phones. Find more about What to do if the sound on your Galaxy smartphone is not working properly with Samsung Support.
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Software Upgrade
What's changed with One UI 2?
FAQ for Samsung mobile phones. Find more about What's changed with One UI 2? with Samsung Support.
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How to use
How do I get ready for a Mobile & Tablet Remote Management session (Smart Switch)?
FAQ for Samsung mobile devices. Find more about How do I get ready for a Mobile & Tablet Remote Management session (Smart Switch)? with Samsung Support.
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Call & Contacts
What is the small blinking light on my phone screen?
FAQ for Samsung mobile phones. Find more about What is the small blinking light on my phone screen? with Samsung Support.
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Audio
What to do if Spotify stops playing when the screen is locked
FAQ for Samsung mobile devices. Find more about What to do if Spotify stops playing when the screen is locked with Samsung Support.
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How to use
How do I use the Gallery app on my Galaxy device?
FAQ for Samsung Mobile devices. Find more about 'How do I use the Gallery app on my mobile device?' with Samsung Support
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Hardware
What to do if the screen on your device is flickering
FAQ for Samsung mobile devices. Find more about What to do if the screen on your device is flickering with Samsung Support.
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Hardware
How much will it cost to repair my phone screen?
How much will it cost to repair my phone screen
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How to use
How can I connect and use my device with a computer or tablet?
FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.
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How to use
How do I use the Quick Settings panel?
FAQ for Samsung smartphones. Find more about 'How do i use the Quick Settings?' with Samsung Support
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How to use
How do I use the Samsung Music app?
FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Music app?' with Samsung Support.
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Setting
What do the notification light colours mean on my Samsung Galaxy smartphone?
FAQ for Samsung mobile phones. Find out more about "What do the notification light colours mean on my Samsung Galaxy smartphone?" with Samsung Support.
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Application
How do I get Fortnite on my Samsung Galaxy device?
FAQ for Samsung smartphones. Find out more about 'How do I get Fortnite on my Samsung Galaxy device?' with Samsung Support.
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Application
What is Bixby and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Bixby and how do I use it?' with Samsung Support.
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Battery
How to use Wireless PowerShare
FAQ for Samsung mobile phones. Find more about "How to use Wireless PowerShare" with Samsung Support.
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Power
My device is charging slowly, not switching on or keeps restarting
FAQ for Samsung mobile phones. Find more about "My device is charging slowly, not switching on or keeps restarting" with Samsung Support.
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Hardware
How to check the battery of the S Pen
FAQ for Samsung mobile phones. Find more about "How to check the battery of the S Pen" with Samsung Support.
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How to use
What is Edge Lighting and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Edge Lighting and how do I use it?' with Samsung Support.
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How to use
How do I use the Voice Recorder app?
Find more about 'How do I use the Voice Recorder app?' with Samsung Support.
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Hardware
How do I install a SIM or memory card in my Galaxy device?
FAQ for Samsung mobile phones. Find more about "How to install a SIM or memory card on your Galaxy device" with Samsung Support.
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How to use
How do I change the date and time on my Galaxy device?
FAQ for Samsung Mobile Device. Find out more about 'How do I change the date and time on my Galaxy device?' with Samsung Support.
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How to use
How can I connect my Galaxy device to a car?
FAQ for Samsung mobile device. Find more about 'How can I connect my Galaxy device to a car?' with Samsung Support.
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How to use
How to use the Multi Window function in Android Pie
FAQ for Samsung mobile phones. Find more about “How to use the Multi Window function in Android Pie” with Samsung Support.
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How to use
How to change the language on a Galaxy device
FAQ for Samsung mobile phones. Find out more about "How to change the language on a Galaxy device" with Samsung Support.
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Application
How to remove or disable embedded apps
FAQ for Samsung mobile phones. Find more about "How to remove or disable embedded apps" with Samsung Support.
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How to use
How do I connect to Wi-FI?
FAQ for Samsung mobile devices. Find more about 'How do I connect to Wi-Fi?' with Samsung Support
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Battery
What is Emergency Mode and how do I use it?
Find out more about Emergency Mode with Samsung Support
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Samsung Apps
How to remove accounts and change unlock method on a Galaxy smartphone
FAQ for Samsung mobile phones. Find more about " How to remove accounts and change unlock method on a Galaxy smartphone" with Samsung Support.
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How to use
How do I turn on the Developer Options menu on my Samsung Galaxy device?
FAQ for Samsung mobile phones. Find more about "How do I turn on the Developer Options menu on my Samsung Galaxy device?" with Samsung Support.
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Backup & Restore
How do I clear up memory space on my device?
FAQ for Samsung mobile phones. Find more about "How do I clear up memory space on my device?" with Samsung Support.
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Samsung Apps
What is Smart Switch and how do I use it?
Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.
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How to use
How do I connect my Galaxy Note to a screen using DeX
FAQ for Samsung mobile phones. Find more about “How do I connect my Galaxy Note to a screen using DeX?” with Samsung Support.
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How to use
What is the S Pen and how do I use it?
FAQ for Samsung mobile phones. Find out more about "What is the S Pen and how do I use it?" with Samsung Support.
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Camera
How do I take a photo with the S Pen?
FAQ for Samsung mobile devices. Find more about “How to take a photo with the Galaxy Note S Pen?” with Samsung Support.
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Application
How to use Android Auto on Samsung device
FAQ for Samsung mobile phones. Find more about "How to use Android Auto on Samsung device" with Samsung Support.
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Application
Where can I find the Google Play Store on my Samsung Galaxy device?
FAQ for Samsung mobile phones. Find out more about "Where can I find the Google Play Store on my Samsung Galaxy device?" with Samsung Support.
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How to use
How do I navigate my Galaxy smartphone?
FAQ for Samsung smartphones. Find out more about 'How do I navigate my Galaxy smartphone?' with Samsung Support
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How to use
How do I use the Samsung reminder app?
FAQ for Samsung mobile devices. Find more about 'How do I use the Samsung reminder app?' with Samsung Support.
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How to use
What is Device Care and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.
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Samsung Apps
What to do if Google Play Store will not load or download apps
FAQ for Samsung mobile phones. Find out more about " What to do if Google Play Store will not load or download apps" with Samsung Support.
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Network & WiFi
I can't connect to Wi-Fi on my Samsung Galaxy device
FAQ for Samsung mobile phones. Find out more about "I can't connect to Wi-Fi" with Samsung Support
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Lock
I inserted a new SIM card and now it is asking me for a PIN or unlock code to unlock it
FAQ for Samsung mobile phones. Find more about "I inserted a new SIM card and now it's asking me for a PIN or unlock code to unlock it." with Samsung Support.
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Setting
How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?
FAQ for Samsung Mobile Device. Find more about 'How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?' with Samsung
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Audio
How do I set my Samsung Galaxy device to vibrate?
FAQ for Samsung Mobile Device. Find more about 'How do I set my Samsung Galaxy device to vibrate?' with Samsung
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How to use
What lock methods can I use on my Samsung Galaxy device?
FAQ for Samsung smartphones. Find out more about 'What lock methods can I use on my Samsung Galaxy device?' with Samsung Support.
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How to use
What is Call & Message Continuity and how do I use it?
FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.
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Application
How do I use my Samsung Galaxy device as a torch or flashlight?
FAQ for Samsung Mobile Device. Find more about 'How do I use my Samsung Galaxy device as a torch or flashlight?' with Samsung Support
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Application
What are the different camera modes and how do I use them?
FAQ for Samsung smartphones. Find more about 'What are the different camera modes and how do I use them?' with Samsung Support.
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Setting
How do I use the Do not Disturb feature
FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.
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How to use
What is Private Mode and how do I use it?
FAQ for Samsung mobile phones. Find more about 'What is Private Mode and how do I use it?' with Samsung Support.
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How to use
What are widgets and how do I add them to my Android smartphone or tablet?
FAQ for Samsung mobile phones. Find more about "What are widgets and how do I add them to my Android smartphone or tablet?" with Samsung Support.
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Call & Contacts
How do I use the call functions on my device?
FAQ for Samsung mobile phones. Find more about 'How do I use the call functions on my device?' with Samsung Support.
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Application
How to back up or restore WhatsApp data
FAQ for Samsung mobile phones. Find more about "How to back up or restore WhatsApp data" with Samsung Support.
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Application
How do I get the WhatsApp Messenger app on my Samsung Galaxy device?
To download and install WhatsApp Messenger for your Samsung Galaxy device, follow the steps outlined on this page. App available for Android 2.1 or later.
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Application
How do I get the Facebook Messenger app on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I get the Facebook Messenger app on my Samsung Galaxy device?' with Samsung
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Camera
How do I take a screenshot on my Samsung Galaxy device?
Unsure how to take a screenshot on your Samsung Galaxy device? We walk you the different methods of taking a screenshot on your Samsung Galaxy device.
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How to use
100GB OneDrive offer redemption FAQs
Find out more about the 100GB OneDrive Storage offer with Samsung Support
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Message
How do I use text messages on my device?
FAQ for Samsung mobile phones. Find more about "How do I use text messages on my device?" with Samsung Support.
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Message
Customer Warning - Samsung Lottery and Samsung Job Offer Scams
Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.
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How to use
What is Bluetooth and how do I use it?
FAQ for Samsung smartphones. Find out more about 'What is Bluetooth and how do I use it?' with Samsung Support.
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Setting
How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?
FAQ for Samsung Mobile Device. Find more about 'How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?' with Samsung
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Network & WiFi
How do I check my APN (mobile internet) settings?
FAQ for Samsung Mobile Device. Find more about 'How do I check my APN (mobile internet) settings?' with Samsung
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Bluetooth
What are the different types of USB cables?
FAQ for Samsung mobile phones. Find more about "What are the different types of USB cables?" with Samsung Support.
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Message
How do I use the keyboard on my phone?
Find out how to use or change the keyboard on your Samsung Galaxy mobile phone here. Change the layout, the languages it uses and the size to suit you.
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How to use
How to hide the camera cutout on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'How to hide the camera notch?' with Samsung Support.
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How to use
How do I backup my smartphone to my PC or Mac?
Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support
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Application
How do I record my steps or other exercise using the S Health app?
FAQ for Samsung Mobile Device. Find more about 'How do I record my steps or other exercise using the S Health app?' with Samsung
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Application
Why does my music keep playing after I close the app?
FAQ for Samsung Mobile Device. Find more about 'Why does my music keep playing after I close the app?' with Samsung
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Hardware
What is a Dual or Hybrid SIM?
FAQ for Samsung television. Find more about 'What is a Dual or Hybrid SIM?' with Samsung Support.
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Multimedia
How do I load music files onto my Samsung Galaxy device from my Windows PC?
FAQ for Samsung Mobile Device. Find more about 'How do I load music files onto my Samsung Galaxy device from my Windows PC?' with Samsung
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Application
How do I set, edit and turn on or off alarms on my Samsung Galaxy smartphone?
FAQ for Samsung Mobile Device. Find more about 'How do I set, edit and turn on or off alarms on my Samsung Galaxy smartphone?' with Samsung
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How to use
How do I pair and set up my Galaxy Buds?
Find out more about 'How do I pair and set up my Galaxy Buds?' with Samsung Support
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Backup & Restore
How do I transfer my data from my iOS device to my new Samsung Galaxy?
Find out more about switching from your iOS device with Samsung Support
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How to use
What are Multi Windows and how do I use them?
Learn how to split screen on a Samsung device with Multi Windows so you can view two apps side-by-side on a split screen and multitask with ease.
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Audio
How to activate Dolby Atmos on your Galaxy smartphone
FAQ for Samsung mobile phones. Find more about “How to activate Dolby Atmos on your Galaxy smartphone” with Samsung Support.
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Application
What are the accessibility settings and how do I use them?
FAQ for Samsung Mobile Device. Find more about 'What are the accessibility settings and how do I use them?' with Samsung
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Camera
What is Slow Motion and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Slow Motion and how do I use it?' with Samsung Support.
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Camera
What is Panorama mode and how do I use it?
FAQ for Samsung mobile. Find more about 'What is Panorama mode and how do I use it?' with Samsung Support.
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Camera
What is the Hyperlapse camera mode and how do I use it?
Find out more about Hyperlapse mode with Samsung Support
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Camera
What is AR (Augmented Reality) Emoji and how do I use it?
FAQ for Samsung mobile. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.
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Application
How do I use my watch and phone to locate each other?
FAQ for Samsung Mobile device. Find more about ' How do I use my watch and phone to locate each other?' with Samsung Support.
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Setting
How to use security settings on your phone
Find out more about security settings with Samsung Support
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Application
How do I set up gmail or Hotmail on my Samsung Galaxy device?
Learn how to set up gmail, Hotmail or easily add another email account on your Samsung Galaxy device.
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How to use
What is a modified product?
Find out more about modified products with Samsung Support
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Backup & Restore
How do I transfer my data from my old Android phone to my new one?
Find out more about switching your Android device with Samsung Support
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Setting
How do I use the Smart Manager application?
Find out more about Smart Manager with Samsung Support
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Application
What is Samsung Pass and how do I use it?
Find out more about Samsung Pass with Samsung Support
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Network & WiFi
My Galaxy smartphone has frozen, how do I restart it?
Is your Samsung Galaxy smartphone frozen or unresponsive? Find out how to restart a Samsung Galaxy smartphone here.
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Application
How do I use the Smart Manager application to check for malware or viruses?
FAQ for Samsung Mobile Device. Find more about 'How do I use the Smart Manager application to check for malware or viruses?' with Samsung
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Camera
How do I set my photos and videos to always save to SD card instead of to device memory?
FAQ for Samsung Mobile Device. Find more about 'How do I set my photos and videos to always save to SD card instead of to device memory?' with Samsung
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Camera
Why do lines, dots, or lights appear in my photos after using the camera app?
Find out more about what causes lights, dots, or lines on your photos with Samsung Support
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Application
What is S Finder and how do I use it?
FAQ for Samsung Mobile Device. Find more about 'What is S Finder and how do I use it?' with Samsung
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Hardware
How can I get my cracked Samsung mobile screen repaired?
Screen repair, screen repaired
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Setting
How do I change the font size on my device?
Find more about 'How do I change the font size on my device?' with Samsung Support.
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Hardware
Is there something wrong with my Samsung mobile device if it often gets hot?
FAQ for Samsung Mobile Device. Find more about 'Is there something wrong with my Samsung mobile device if it often gets hot?' with Samsung
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Network & WiFi
How do I change the name of my device?
Find out how to change the visible name of your device
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Backup & Restore
How do I back up data to my Google account from my Samsung Galaxy device?
Learn how to back up data with your Google account on your Samsung Galaxy device according to the operating system used. See more detailed instructions here.
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Setting
What is Smart Lock and how do I use it?
FAQ for Samsung Mobile Device. Find more about 'What is Smart Lock and how do I use it?' with Samsung
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Setting
What does the Unified Daemon app do?
FAQ for Samsung Mobile Device. Find more about 'What does the Unified Daemon app do?' with Samsung
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Audio
Can I download free music to my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'Can I download free music to my Samsung Galaxy device?' with Samsung
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Application
How do I add food and set a calorie goal using the S Health app?
FAQ for Samsung Mobile Device. Find more about 'How do I add food and set a calorie goal using the S Health app?' with Samsung
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Application
How do I download the Outlook app for my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I download the Outlook app for my Samsung Galaxy device?' with Samsung
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Network & WiFi
How do I manually select a network on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I manually select a network on my Samsung Galaxy device?' with Samsung
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Application
How do I stop my children from making in-app purchases on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung
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Application
What is a VPN and how do I add one to my device?
FAQ for Samsung Mobile Device. Find more about 'What is a VPN and how do I add one to my device?' with Samsung
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How to use
Galaxy Unpacked January 2021
Join us for the first Galaxy Unpacked event of 2021 to find out about some exciting new additions coming soon to the Galaxy family.
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How to use
Galaxy Gear end of service
FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.
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How to use
How to optimise the performance of a Galaxy smartphone
Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for
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Battery
How to optimise the battery life on a Galaxy smartphone
Find out how improve the performance and keep the battery at its best on your Galaxy smartphone
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How to use
How to use the camera on a Galaxy smartphone
Check our FAQ and discover the main features of your Galaxy camera, how to use it, the different ways to open it, to take and save pictures.
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How to use
How to use SmartThings
Find out how to use the SmartThings app, how to add a device to it and how to manage it remotely from your smartphone.
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Call & Contacts
How to use or manage dual SIM cards
Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.
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Message
How to set an audio file as a message notification or ringtone
Find out how to set an audio or sound file as a notification or ringtone on your Galaxy smartphone.
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Message
How to remove voicemail notifications
Find out how to remove a notification for a voicemail that you have already listened to on your Galaxy smartphone.
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Multimedia
How to deactivate text message delivery reports
Text message delivery reports send a pop-up notification automatically to your device whenever you send an outgoing text message. Find out how to deactivate delivery reports if you prefer.
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Hardware
How to identify counterfeit accessories
FAQ for Samsung mobile phones. Find more about "Customer notice regarding counterfeit products" with Samsung Support.
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Samsung Apps
How to use My Files
Find out how to locate files on your Galaxy device.
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How to use
Key features of the Knox Suite
Knox Suite provides you a complete set of tools to secure, deploy and manage your enterprise’s corporate mobile devices.
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How to use
How to remove accounts from your Galaxy phone or tablet
Find out how to remove accounts from that you're no longer using to free up space on your Galaxy device.
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Power
What to do if your water-resistant phone or tablet detects moisture in the charging port
A phone or tablet that has been exposed to water may not charge or power on. In this case, you should remove the moisture and use a wireless charger if possible.
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Hardware
How to prevent accidental touches on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.
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Multimedia
How to control media and devices using your Galaxy smartphone
FAQ for Samsung Mobile. Find more about 'How to control media and devices using your Galaxy smartphone' with Samsung Support.
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Samsung Apps
What is Samsung Flow and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Samsung Flow and how do I use it?' with Samsung Support.
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Application
How to fix apps that keep crashing or freezing
FAQ for Samsung Mobile. Find more about 'How to fix apps keep crashing and freezing' with Samsung Support.
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How to use
Is my money safe with curve?
Find out more about 'Is my Money safe with Curve?' with Samsung Support
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How to use
How can I stop my phone from getting hot in the sun?
FAQ for Samsung Mobile Devices. Find more about 'How can I stop my phone from getting hot in the sun?'
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Software Upgrade
What's new and what's changed in the new firmware update?
FAQ for Samsung mobile phones. Find more about What's changed with One UI 2? with Samsung Support.
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How to use
What is True Single SKU?
FAQ for Samsung smartphones. Find more about 'What is True Single SKU?' with Samsung Support.
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Hardware
Can I get my Samsung Galaxy or Gear device wet?
Find out more about the water resistance of your Samsung Galaxy device
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Samsung Apps
How can I play PC games on my mobile device?
FAQ for Samsung Mobile Devices. Find more about 'What is PlayGalaxy Link?' with Samsung Support.
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How to use
How to locate your Galaxy devices
FAQ for Samsung mobile phones. Find more about "How to locate your Galaxy devices" with Samsung Support.
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What can I do with the Air Command feature?
FAQ for Samsung mobile phones. Find more about "What can I do with the Air Command feature?" with Samsung Support.
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Setting
How do I set up One-handed mode on my Galaxy Device?
FAQ for Samsung smartphones. Find out more about setting up One-handed mode with Samsung support
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How to use
I can't upload photos to Facebook. What can I do to fix it?
FAQ for Samsung mobile phones. Find out more about "I can't upload photos to Facebook. What can I do to fix it?" with Samsung Support.
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How to use
Getting started with your Galaxy Fold 5G
FAQ for Samsung smartphones. Find out more about 'Getting started with your Galaxy Fold 5G' with Samsung Support
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Camera
How to use the Galaxy A80 rotating camera
FAQ for Samsung mobile phones. Find more about "How to use the Galaxy A80 rotating camera" with Samsung Support.
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Camera
How to record steady videos on the Galaxy A80
Find out more about "How to record steady videos on the Galaxy A80" with Samsung Support.
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Camera
How to create videos like a pro with Live focus on the Galaxy A80
Find more about "How to create videos like a pro with Live focus on the Galaxy A80" with Samsung Support.
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Camera
What is Live broadcast and how do I use it?
FAQ for Samsung Mobile. Find more about 'What is Live broadcast and how do I use it?' with Samsung Support.
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How to use
Using Wireless Powershare on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.
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How to use
How to use App continuity on the Galaxy Fold
FAQ for Samsung smartphones. Find out more about 'How to use App Continuity' with Samsung Support
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How to use
Dolby Atmos on the Galaxy Fold
FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.
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How to use
How to set-up Bixby on the Galaxy Fold
FAQ for Samsung smartphones. Find more about 'How to set-up Bixby on the Galaxy Fold' with Samsung Support
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Hardware
SIM cards and expandable storage on the Galaxy Note10
FAQ for Samsung Galaxy Note10. Find more about 'SIM cards and expandable storage on the Galaxy Note10' with Samsung Support.
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Camera
What is Telephoto mode and how do I use it?
FAQ for Samsung mobile. Find more about 'What is Telephoto mode and how do I use it?' with Samsung Support.
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How to use
How do I set up Dual Messenger?
Find out more about 'How do I set up Dual Messenger?' with Samsung Support
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Samsung Hub
Do I have to pay to use the Samsung Hub app?
FAQ for Samsung Mobile Device. Find more about 'Do I have to pay to use the Samsung Hub app?' with Samsung
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Application
What is the S Health app?
FAQ for Samsung Mobile Device. Find more about 'What is the S Health app?' with Samsung
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Battery
Should I use non-Samsung batteries in my Samsung device?
FAQ for Samsung Mobile Device. Find more about 'Should I use non-Samsung batteries in my Samsung device?' with Samsung
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Application
Where can I see my purchase history for my Ask an Expert powered by Babylon?
Find out more about the Ask an Expert service in the Samsung Health app
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Application
How do I set up Ask an Expert, powered by Babylon, for the first time?
Find out more about the Ask an Expert service in the Samsung Health app
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Application
How can I use the Smart Tutor app to get support for my device?
FAQ for Samsung Mobile Device. Find more about 'How can I use the Smart Tutor app to get support for my device?' with Samsung
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Setting
Where did the screen brightness adjustment bar go?
FAQ for Samsung Mobile Device. Find more about 'Where did the screen brightness adjustment bar go?' with Samsung
Manuals & Downloads
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Useful links
Other software tools and services
Doorstep mobile screen repairs at your location
The Samsung mobile workshops will come to you to fix your phone or tablet screen at your doorstep in selected locations across the country
Read More