Smart Phone: How to setup the APN and how to reset it?
STEP 1. Tap Connections.
Samsung devices can configure the APN (Access Point Name) settings automatically depending on the SIM card. You may see a pop-up message during Setup wizard in the first boot up the SIM card was freshly inserted on the device and the APN is not set yet.
If the incorrect network or wrong APN settings is set, you will not be able to use internet through the data network and so on.
Samsung sets the provider's APN on it's software so if the internet does not work upon setting up the APN from the configuration message of the service provider, then you can still reset it with the default one set and tested by Samsung.
To reset, first go to Connection settings.
STEP 2. Tap Mobile networks.
STEP 3. Tap Access point Names.
STEP 4. Tap More.
STEP 5. Tap Reset to default.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Live Chat support with a Samsung product expert.
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
UAE : 24 Hours Hotline number
Qatar : 24 Hours Hotline number
Kuwait : 24 Hours Hotline number
Bahrain : 24 Hours Hotline number
Oman : 24 Hours Hotline number
Samsung PAY (UAE only) : 24 Hours Hotline number
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centers in your area.